Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

So my entire domain is showing a blank white page and I am unable to connect to the server via FTP. Is this most likely a server/host issue?

share|improve this question

migrated from stackoverflow.com Dec 24 '09 at 23:16

This question came from our site for professional and enthusiast programmers.

2 Answers 2

Can you telnet to any open ports on the server via IP or DN? If not, you could have a network connectivity problem. Or perhaps the server is physically down. I'd suggest trying to first telnet to the port of the webservice, if it works you at least rule out network.

share|improve this answer

A blank white page suggests to me that the webserver is up but not serving any useful data.

I would start by assessing network connectivity. Is DNS returning a correct IP address? Am I reaching the intended host?

Next, I would check the status of the server. If you control the server, go in and check server logs, lists of processes, standard sysadmin stuff. Note, some people like to check the server first and then check network connectivity.

If you have a webhosting provider, you may need to call customer support.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.