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0
votes
0answers
10 views

Integration: ACD System like Avaya and a Message Bus or a general Enterprise Integration System

Are there any solutions to integrate an ACD system like Avaya with a more abstract enterprise system integration solution like a message bus or something similar? I´m searching for a solution so get ...
0
votes
1answer
46 views

Extend call (extnd-call) fails with EC500 config

I have configure EC500 on my Avaya system, and created an extnd-call button on my phone. When I am in a call, and I hit the Extend Call button, my phone beeps and the EC500 configured mobile phone ...
0
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0answers
202 views

isc-dhcp-server and option 242

Trying to set up option 242 for an Avaya phone demo on our isc dhcp server. I am using the following configuration: option option-242 code 242 = string; subnet 10.30.0.0 netmask 255.255.0.0 { ...
-2
votes
1answer
112 views

How does one configure an Avaya 4524GT switch to work as an fibre to ether adapter?

I have an Avaya 4524GT routing switch, which has some fibre ports and some ordinary ethernet ports. I want to internally bridge one particular ethernet port to one particular fibre port, so that the ...
0
votes
0answers
552 views

Avaya-Asterisk call drops immediatly via SIP (sip:anonymous@anonymous.invalid)

I'm trying to call from Avaya to Asterisk (11.5.0) in SIP. Avaya calls to Asterisk, then Asterisk rings my softphone but when I answer the call (in the softphone), call drops immediately. This is the ...
0
votes
1answer
81 views

Is there a Lync equivalent of Avaya's Telecommuter Mode?

In Avaya Telecommuter mode, the Avaya IP Office has an option to route the voice call to an Avaya hard/soft phone to a traditional phone in the PSTN. While the TCP traffic for call handling goes to ...
1
vote
0answers
146 views

Cisco ICM PG for Avaya G3 and ASAI Error C_BADMSG

I am testing to establish a link from Cisco ICM using CVLAN with Avaya PG and this is the error i am getting, i have checked all configuration from my MAPD but can't find why this error occurs. Log ...
3
votes
2answers
757 views

ubuntu and Avaya Phones

I looked at many articles and can;t quite seem to find an answer that work so here goes. I'm setting up a DHCP server running Ubuntu 12.04 LTS, but I'm unable to get the phones to get an IP address. ...
1
vote
0answers
174 views

Slow Client to Server transfer speeds… Fast Client to Client

Client : Windows 7 x32 | Dell Latitude E6510, transferring to another identical machine over the network.. 120mbs. Transferring to any server (2003 server, 2008, 2008R2, or VM's) I can not get more ...
1
vote
1answer
267 views

Microsoft Lync and Avaya PBX system

I am a complete beginner concercing Microsoft Lync and PBX systems, so please bear with me. I have set up a Lync standard server which is running fine. We can chat/audio & video conference on our ...
0
votes
1answer
335 views

Avaya IP Office - “Invalid community specified in SNMP request”

I have an Avaya IP office which is configured to send errors by email. It is normally quiet, however it sometimes decides to send a stack of emails containing: Invalid community specified in SNMP ...
0
votes
1answer
155 views

avaya expansion boot loop

We have an Avaya IP Office 500 with a DCPx30 (v.6.0.8) expansion. After coming back from a weekend we found the phones to be non-functioning. After looking over the system I found that the Base unit ...
0
votes
1answer
449 views

Avaya 9630 for SIP

Is there any way to make the 9630 Desktop Headset work just as a SIP IP telephone, without the extensive need for additional Avaya equipment. All of our infrastructure is Cisco and we may receive ...
1
vote
0answers
733 views

Integration: Microsoft Office Communications Server (OCS) 2007 R2 with Avaya Communication Manager (CM) telephones in Remote Call Control (RCC) mode

I need to integrate Microsoft Office Communications Server (OCS) 2007 R2 with Avaya Communication Manager (CM) telephones in Remote Call Control (RCC) mode. I have: Server 1: Windows Server 2008 ...
5
votes
1answer
1k views

Tracking Avaya call volume via SNMP?

Our company uses an Avaya IPOffice system. We're relatively light on our call volume, but I'd really like to know where our peaks and valleys are. Is it possible to track call usage on the Avaya ...
0
votes
2answers
889 views

Good Documentation on Avaya IP Office 500 r2 setup

I have set up a couple of Avaya IP Office systems over the course of my current job. I have a pretty good handle on the process, but now I am faced with something I have not done before. Both the IP ...
0
votes
1answer
833 views

Way to automate tasks in a custom terminal emulator program?

I work with Avaya Site Administrator, telephony software. ASA has an emulator mode (513) that you enter to execute custom commands (I assume this is basically entering a specialized shell). I am ...