Questions tagged [bes]

Short for Blackberry Enterprise Server.

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5 votes
2 answers
3k views

How to sync (or at least view) public / team / shared calendar to Blackberry using BES?

Trying to allow 3 people to view and ideally sync (create/edit) common (team) calendar events via Blackberry and hosted Exchange 2007 BES. My understanding is that BES does not support anything other ...
1 vote
1 answer
214 views

Migration to BlackBerry Business Cloud Services (BBCS) of Office 365 Fails for Some Domains

BACKGROUND We are migrating on-premises BlackBerry Enterprise Server/BES 5 (i.e. legacy BlackBerry devices with OS 7 or below) and Exchange servers of an enterprise with multiple domains to Exchange ...
2 votes
2 answers
4k views

The User Profile Service failed the logon. User profile cannot be loaded

The installation is a Windows 2008 R2 server with an Exchange 2010. I am trying to install BESX on it, for which a user account is needed to login on the domain controller and run the installer. I ...
2 votes
3 answers
4k views

Multiple blackberry devices configured with the same account on Exchange 2010 and BES

Is it possible to have three diffferent Blackberry devices each one of them configured to access to the same Exchange account (mail, calendar, contacts) via BES? If I read an email on a BB, the ...
3 votes
2 answers
1k views

Renaming administrator name in Windows Server 2003

I know some folks out there recommend not to rename the built-in administrator in Windows Server 2003. Instead, create another admin account with the same privileges and disable the built-in ...
1 vote
1 answer
599 views

What exactly is a "BES Router" and how is it different from BES?

I've heard the term "BES Router" used from time to time but I don't understand what it is. I tried checking support KB articles on RIM but it still seems a little ambiguous. Can someone please ...
0 votes
1 answer
518 views

Export Blackberry IT Policy List to plaintext

Is there a possibility to export the Blackberry Enterprise Server 10 IT Policy to plaintext? At the moment I find only ways to export it in an encrypted way and I can't open it afterwards on any other ...
3 votes
1 answer
2k views

What exactly does the "Proxy TLS" option do on Blackberry handhelds and how does it affect data traffic from the mobile device to BES?

Blackberry OS 7.0 | BES 5.x | AT&T Can someone please explain what the "Proxy TLS" option does (under blackberry device menus Options >> Security >> Advanced Security Settings >> TLS >> Proxy TLS)...
-1 votes
1 answer
155 views

Installing BES Express with hosted exchange

Our company uses a Hosted Exchange which apparently does not have BES support there. I tried to install the BES Express 5 but can't seem to go pass the MAPI Settings section. Following is the error: "...
0 votes
5 answers
3k views

BES Express - failed to run Administration Service

I have installed BES Express on Windows Server 2008 SP1 with Exchange 2007 following by RIM tutorial JDK 1.6.18, JDK\bin included into Path variable After reboot I've run Blackberry Administration ...
2 votes
1 answer
1k views

BES 5.x issues when connecting to Exchange 2010 SP2 RU4

Ever since we updated from SP1 RU4 to SP2 RU4 we have noticed that our BES devices will simply stop receiving email. This has occurred at least 5 times in the past few weeks. Today, while speaking ...
6 votes
1 answer
765 views

BES - BlackBerry exception to policy Disable Third Party Software Downloads

We are running BES 5.0, with a Salesforce Mobile application push.This works fine. We do not want the users to download and install 3rd Party applications, so we have disable this by creating a BES ...
0 votes
1 answer
258 views

Can not log in to a new install BES 5.0.1 on Server 2008 with SQL 2005

Full install of Blackberry Enterprise Server 5.0.1 Install completes OK but can not login to BES admin server Login or Password error all of the checks are OK on install server is a member server on ...
0 votes
1 answer
2k views

BESadmin password change

I need to log onto Blackberry Enterprise server but dont have the password. I have done the following: Change the BESadmin password in AD Logon to the BES using the new password Change the password ...
1 vote
3 answers
4k views

Script to restart BlackBerry services

Can somebody give me a script advice/example of how to restart services? I have to restart 17 services, but the first 4 services have to be in the right order and after the restart command is given ...
1 vote
1 answer
133 views

BlackBerry not communicating with new Exchange

I have just migrated mailboxes to a new Exchange 2010 server. BlackBerry Enterprise Server is not communicating with the new Exchange. I was prompted to enter the usernames & Exchange server name,...
1 vote
0 answers
207 views

Can Blackberry Enterprise Server update its address list from Exchange on demand?

I need to setup an automated process to create mailboxes on Exchange 2010 and then corresponding Blackberry users on Blackberry Enterprise Server 5.0.3. The problem is BES only gets an updated ...
1 vote
1 answer
965 views

Custom Outlook Forms on Blackberry

I've been asked to create some custom forms in Outlook - does anybody know of a plugin or add on for either Blackberry devices or the BES that will enable the forms to be viewed on Blackberry devices?
1 vote
0 answers
112 views

Adding a user to BES via Script?

I am looking for a way to add users to BES using a script to help automate new user creation process. Is this possible with using any of the resource kits from BlackBerry, or other methods than using ...
1 vote
2 answers
67 views

Can I add a second mobile/cell network to my Blackberry Express Server?

We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters) Our US users have got wind of this and are hoping we can do the ...
1 vote
0 answers
2k views

Calendar not Sync between Blackberry & Outlook - Exchange 2010

eI have an issue where all in suddent, all blackberry devices won't sync anymore for calendar. I don't have much on hand experiences with Blackberry environment. I use Exchange 2010 SP1 with Update ...
2 votes
0 answers
166 views

BES overwrites outlook contacts How to stop this behavior

We have a particular user who really likes to send around his V-Card from his blackberry contacts. To do so, he adds himself as a contact in Outlook and then emails the contact card as required. ...
0 votes
1 answer
495 views

BlackBerry Enterprise Server Express - Admin Console Page not Found

I've completed the setup of BES Express on our Windows 2003 SBS Server running Exchange. When Accessing the Web based admin control panel, however, I am getting a 404 error page not found. I've tried ...
1 vote
2 answers
154 views

BES upgrade from 4.1.7 to 5

Currently running BES 4.1.7 but for some reason bio direction calendar isnt working (BB to outlook) I dont know anything about BES and ive tried all the forum posts to fix it but nothing. So the ...
0 votes
1 answer
987 views

Blackberry Enterprise Server handheldcleanup.exe unable to logon

I'm working with Exchange 2010 and Blackberry Enterprise Server Express v5.0 SP1. Both are installed on 64bit Windows 2008 Standard servers. Our present mail server say MX1, has all the mailboxes. We'...
0 votes
1 answer
67 views

Is the Blackberry "Move Server" command a reliable way to achieve redundancy?

BES supports moving more than one user in a domain to an alternate server as shown in the image below. Does this mean I could achieve some level of redundancy by moving users from one BES server to ...
1 vote
1 answer
575 views

Can BES 5.0 Express database be migrated from SQL Server 2005 Express to SQL Server 2008 R2 Express?

Would there be any issues for cross migration of database from SQL Server 2005 Express to SQL Server 2008 R2 for blackberry configuration database and database in general? If the database is backup ...
1 vote
1 answer
303 views

BESX is not sending activation email

On the same 2008 R2 server installed are an Exchange 2010 SP1 and a BESX. Installation of BESX completed without any problems and by following the instructions provided by RIM's site. However ...
3 votes
7 answers
25k views

Blackberry Network Status?

Does anyone know of an easy way to determine the status of the BlackBerry network, outside of observing that your BlackBerry isn't working anymore or receiving email alerts from RIM? Some of our ...
1 vote
1 answer
434 views

Unable to install ExchangeCdo with Outlook 2010

We recently got the Blackberry Express Server for our small home business and linked it in with our Exchange 2010 server. All is well except for calendar syncing. From what I can tell I require the ...
1 vote
1 answer
491 views

BES does not seem to be able to communicate with AD domain

I've had an issue this morning with trying to log on remotely to our BES in Sydney, and i'm getting nowhere fast! I've logged on locally to the machine with the administrator password fine, and the ...
0 votes
1 answer
337 views

How do you connect the Blackberry Simulator to BlackBerry Enterprise Server (or Express) for testing?

It seems to be a tricky process. I found some information on the process online but I couldn't find all the information in one place.
2 votes
0 answers
294 views

How can I change the default email address format type for replies on blackberry?

Exchange 2007 BES 5.0.x Hello all, I'm trying to help a colleague with a technical issue. I apologize in advance for not having all of the information. I'm looking for some advice on where to ...
0 votes
1 answer
136 views

BES 5.0 and MAPI calls to exchange system

We have been using BES 4.1(5) for a while now and it has been a resource hog on exchange due to high number of MAPI calls. I have heard that BES 5.0 is even worse. the comparison i heard is that BES 4....
0 votes
2 answers
197 views

BES IT Policy: Radio disabled after device startup?

Can anyone tell me which BES IT policy option controls the radio being disabled when the device first starts up. I have been given an IT policy which when applied to a user causes the radio on the ...
0 votes
1 answer
575 views

Managing BES Software Configurations

I am having problems with OTA deployment of a bespoke application that we have written. I have read loads of threads elsewhere and I have got mixed help, but for my particular case none of it has ...
1 vote
1 answer
823 views

Avoid direct MAPI connections to exchange-server

We're hosting several domains on our infrastructure, exchange and blackberry hosting included. Some of our clients have a direct vpn-connection into our datacenter because it's needed for their ...
0 votes
4 answers
6k views

Syncing Exchange Inbox subfolders to Blackberry

I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders. Example - |--> Inbox |---->Mail from 2004 ( Subfolder of Inbox ) |...
1 vote
1 answer
481 views

BES Express installer cannot find any Global Catalog servers

Quick description of the situtation: I have a test machine (we need to test our software which talks to BB devices against releases of BES/BES Express) which is running Win Server 08 R2 as domain ...
1 vote
4 answers
1k views

Must I have Exchange to use Blackberry Enterprise Server Express?

In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a ...
0 votes
1 answer
950 views

Difference between BES SBE and Express?

Can anyone tell me what the difference is between the BES epxress and small business edition is? From what I have read they are both identical in capabilities and also both have a 15 user limit. But ...
1 vote
2 answers
288 views

Does blackberry enterprise server work with simple pop3 accounts?

I run merak mail server using pop3 and wanted to look into setting up blackberry enterprise server express. Will this work with simple pop3 accounts? If all your calendars are stored locally in ...
0 votes
3 answers
1k views

Configuring an SMTP server in order to activate a Blackberry device on BES without data plan

I have been trying to get Blackberry Entreprise Server 5.0 running on my Windows 2008 VM. It seems to work, I can now add users and find them into Active Directory. The next step for me would be to ...
2 votes
3 answers
698 views

Baffling Exchange 2010 issue , Outlook 2003

Recently we upgraded from Exchange 2003 to Exchange 2010. The Exchange 2003 server is still up and active with a handful of users still there we are planning on migrating. Also we have mobile ...
0 votes
1 answer
279 views

Possible to do cable & wireless syncing with Blackberry Enterprise Server?

Using Blackberry Enterprise Server, is there a way to sync both wirelessly and via the sync cable? As in, can you make contacts sync via the cable and then the calendar and email sync wirelessly? ...
0 votes
2 answers
1k views

Blackberry Enterprise Server Express & Exchange 2010 Management Console

I spent the whole day installing BES on an old W2003 R2 server to discover that the Server running BES requires EMC to be installed. Alas it seems that EMC for Exchange 2010 is not available in a ...
0 votes
1 answer
130 views

Blackberry Enterprise Server 4.1x upgrades

Little confused as to how the upgrade path works for Blackberry Enterprise Server Express: I'm currently running version 4.1.5.24, but am not sure if the updates are accumulative or not and how the ...
1 vote
1 answer
258 views

Firewall Security for Blackberry Express Server

I want to install Blackberry Express Server on my Exchange 2010 server for users at my company, but I am wary of simply opening up ports to my server directly to the internet. Are there any good ...
0 votes
1 answer
147 views

Blackberry Enterprise Server Log Question

I have a test Blackberry Enterprise Server Express 5.0.2 set up. Currently I am dumping all of the logs, mostly coming from a custom template in Lotus Notes calendar, to try to trace down an error. ...
0 votes
1 answer
636 views

Do all blackberries have some kind of support for email attachment addition of calendar appointments?

Does blackberry support the addition of appointments sent as attachments via email or MMS like the iCalendar format? iCalendar (aka RFC 2445) has the file extension *.ics or *.vcs (v2.0, v1.0 ...