BlackBerry is a line of mobile phones and tablets offered by Research In Motion. BlackBerry devices typically have the capability to be remotely managed by enterprise system administrators as well as features which integrate them into enterprise services such as email and calendaring.

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Blackberry OS 10 ignoring static routes

We are trying to get Blackberry 10 devices (include Z10, Q10, Playbook) to find devices on our corporate wan. The end-user devices are on one subnet, while servers on another. The server subnet is ...
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151 views

What exactly is a “BES Router” and how is it different from BES?

I've heard the term "BES Router" used from time to time but I don't understand what it is. I tried checking support KB articles on RIM but it still seems a little ambiguous. Can someone please ...
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1answer
152 views

Export Blackberry IT Policy List to plaintext

Is there a possibility to export the Blackberry Enterprise Server 10 IT Policy to plaintext? At the moment I find only ways to export it in an encrypted way and I can't open it afterwards on any other ...
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1answer
113 views

Installing BES Express with hosted exchange

Our company uses a Hosted Exchange which apparently does not have BES support there. I tried to install the BES Express 5 but can't seem to go pass the MAPI Settings section. Following is the error: ...
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1answer
887 views

What exactly does the “Proxy TLS” option do on Blackberry handhelds and how does it affect data traffic from the mobile device to BES?

Blackberry OS 7.0 | BES 5.x | AT&T Can someone please explain what the "Proxy TLS" option does (under blackberry device menus Options >> Security >> Advanced Security Settings >> TLS >> Proxy ...
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1answer
118 views

Changing domain alias and send mail from on a Blackberry

I have domain1.com configured in Google Apps for the email server. Recently the company changed its name to domain2.com, and that new domain was added as an alias for domain1.com in Google Apps. If ...
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1answer
65 views

Blackberry Outage: How can I PIN a large number of users?

We lost power due to the hurricane and need to notify BES users that services will be restored soon. How can I extract all BES users and send them a notification message? Also how do I alter the ...
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1answer
1k views

How exactly does e-mail push work in non-blackberry phones?

I've been a blackberry user for the past 6 years. I've convinced myself to make the switch to an Android device. I have already started some Android development so having an actual android device ...
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1answer
1k views

BES 5.x issues when connecting to Exchange 2010 SP2 RU4

Ever since we updated from SP1 RU4 to SP2 RU4 we have noticed that our BES devices will simply stop receiving email. This has occurred at least 5 times in the past few weeks. Today, while speaking ...
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167 views

Can Blackberry Enterprise Server update its address list from Exchange on demand?

I need to setup an automated process to create mailboxes on Exchange 2010 and then corresponding Blackberry users on Blackberry Enterprise Server 5.0.3. The problem is BES only gets an updated ...
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116 views

Migrate BlackBerry ID to new Exchange/AD account in BES 5

A BlackBerry user at our organization has been using a generic inbox (e.g. support@example.org) as a contractor. Now they are full-time, and have a new, personal AD account and Exchange mailbox ...
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2answers
469 views

Blackberry internet services with exchange 2010

I'm upgrading our network from Exchange 2003 to Exchange 2010 and it's going swimmingly. Well it was, I've moved some users to the 2010 box with blackberries (iphones working fine) and I can't get it ...
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1answer
127 views

Poor indoor cell phone signal [closed]

Due to the construction materials of an office building, cell phone reception is poor, and it's quite common that calls are dropped. AT&T, Verizon, and RIM are the typical cell phone networks ...
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2answers
52 views

Can I add a second mobile/cell network to my Blackberry Express Server?

We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters) Our US users have got wind of this and are hoping we can do the ...
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1answer
220 views

Are the latest generation Blackberry smart phones capable of arbitrary IPSec mobile VPN connections?

Googling around briefly, see references to VPN and WPA2 Enterprise (tunneling in from an untrusted WIFI connection), but unclear whether the Blackberry Bold, Torch, etc. can be used as a generic ...
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2answers
374 views

Emails moved from Inbox to Public Folders still appear on BlackBerry

I have user who moves emails from his Inbox into Public Folders from within Outlook. The problem is that these messages still appear on his blackberry. Deleted Messages go, messages moved to other ...
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2answers
128 views

BES upgrade from 4.1.7 to 5

Currently running BES 4.1.7 but for some reason bio direction calendar isnt working (BB to outlook) I dont know anything about BES and ive tried all the forum posts to fix it but nothing. So the ...
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1answer
53 views

Is the Blackberry “Move Server” command a reliable way to achieve redundancy?

BES supports moving more than one user in a domain to an alternate server as shown in the image below. Does this mean I could achieve some level of redundancy by moving users from one BES server to ...
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1answer
248 views

BESX is not sending activation email

On the same 2008 R2 server installed are an Exchange 2010 SP1 and a BESX. Installation of BESX completed without any problems and by following the instructions provided by RIM's site. However ...
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2answers
3k views

How to sync (or at least view) public / team / shared calendar to Blackberry using BES?

Trying to allow 3 people to view and ideally sync (create/edit) common (team) calendar events via Blackberry and hosted Exchange 2007 BES. My understanding is that BES does not support anything other ...
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1answer
200 views

configure apache 2.2 to avoid 504 error in blackberry devices

I deploy an application to a local instance of Apache. This web app is for mobile devices. The app works well on an iphone or android, but from BlackBerry devices I get a 504 error. Do I need another ...
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2answers
600 views

Stop Blackberry server or phone from marking Exchange based emails as read

A user has a set filter, not to show already read mails in outlook. The filter is mandatory for the user. The user also can access the mailbox using his blackberry (the BES is at the mercy of the ...
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1answer
272 views

How do you connect the Blackberry Simulator to BlackBerry Enterprise Server (or Express) for testing?

It seems to be a tricky process. I found some information on the process online but I couldn't find all the information in one place.
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3answers
502 views

Exchange Encryped Email with PGP

My organization is currently looking into encrypting our emails internally as well as the occasional message to come outside recipients. The requirements are currently a bit overwhelming and I am not ...
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0answers
194 views

How can I change the default email address format type for replies on blackberry?

Exchange 2007 BES 5.0.x Hello all, I'm trying to help a colleague with a technical issue. I apologize in advance for not having all of the information. I'm looking for some advice on where to ...
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3answers
285 views

iPhone and Blackberry integration with Exchange 2010?

I need to integrate a number of iPhones and Blackberries with an Exchange 2010 installation. Is this possible, or do they only connect via webmail, POP3 and IMAP? I can take no for an answer :) ...
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1answer
335 views

How to mark mail undeliverable in Outlook 2010

I have just recently taken over a position of an ex-employee and all of his email now gets forwarded to me. Unfortunately he was part of a mailing list that receives error messages when his websites ...
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1answer
447 views

BES Express installer cannot find any Global Catalog servers

Quick description of the situtation: I have a test machine (we need to test our software which talks to BB devices against releases of BES/BES Express) which is running Win Server 08 R2 as domain ...
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1answer
848 views

Dovecot IMAP indexes are getting locked by Blackberry devices

This is an odd issue that I tend to see with Blackberry devices connecting via IMAP on some of my Sendmail+Dovecot mail deployments. For users of those devices, the Dovecot indexes tend to get locked. ...
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1answer
416 views

BlackBerry Enterprise Server Express - Admin Console Page not Found

I've completed the setup of BES Express on our Windows 2003 SBS Server running Exchange. When Accessing the Web based admin control panel, however, I am getting a 404 error page not found. I've tried ...
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148 views

BES overwrites outlook contacts How to stop this behavior

We have a particular user who really likes to send around his V-Card from his blackberry contacts. To do so, he adds himself as a contact in Outlook and then emails the contact card as required. ...
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3answers
5k views

How do I identify Blackberry / OWA users in my IIS logs?

We just rolled out a Blackberry Express Server, and would like to make sure that all Blackberry devices that our users own are connecting SOLELY through the BES server. We are running Exchange 2010 ...
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3answers
426 views

Blackberry sending mail problem

Hey all got a pretty simple question here: [A LITTLE BACKGROUND] We use a service called Google Postini and part of Postini is a service called IP-Lock. What IP-Lock does is if an individual ...
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3answers
913 views

Configuring an SMTP server in order to activate a Blackberry device on BES without data plan

I have been trying to get Blackberry Entreprise Server 5.0 running on my Windows 2008 VM. It seems to work, I can now add users and find them into Active Directory. The next step for me would be to ...
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3answers
3k views

Multiple blackberry devices configured with the same account on Exchange 2010 and BES

Is it possible to have three diffferent Blackberry devices each one of them configured to access to the same Exchange account (mail, calendar, contacts) via BES? If I read an email on a BB, the ...
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2answers
714 views

how to download .jad File and its related .cod File on bb Client

I have .jad files and its related .cod files and i have uploaded it to the server whenever i hit the link form my blackberry bb browser it opens the file in the browser. i want to upload apps to my ...
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5answers
2k views

BES Express - failed to run Administration Service

I have installed BES Express on Windows Server 2008 SP1 with Exchange 2007 following by RIM tutorial JDK 1.6.18, JDK\bin included into Path variable After reboot I've run Blackberry Administration ...
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4answers
1k views

Must I have Exchange to use Blackberry Enterprise Server Express?

In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a ...
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1answer
222 views

Firewall Security for Blackberry Express Server

I want to install Blackberry Express Server on my Exchange 2010 server for users at my company, but I am wary of simply opening up ports to my server directly to the internet. Are there any good ...
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2answers
451 views

Free SSH App for RIM's BlackBerry (Bold - 9700)?

I have found a few SSH programs for the BlackBerry through BB App World but they are rather costly. Does anyone know if there may be a free one available somewhere or is the App World all inclusive? ...
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1answer
411 views

How to import a policy on BlackBerry Enterprise Server Express

I'm very new to the BlackBerry world and yesterday i finished the deployment of the BES Express SP2 on my environment. The problem is that after i activated my BB phone whit this BESX server, the ...
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1answer
186 views

Send As with Protected Groups?

Hoping for a little help here as frankly I'm struggling. I need to be able to do "Send As" for a user to be able to send as some accounts that are in protected groups (the actual application is ...
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2answers
153 views

Issues with DNS and Full Qualified Names

I have several websites running in Sharepoint, with the following urls: http:// svsp1:2000 http:// svsp1:2001 http:// svsp1:2002 (SVSP1 being the server's name, and the respective ports) And now I ...
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1answer
599 views

Do all blackberries have some kind of support for email attachment addition of calendar appointments?

Does blackberry support the addition of appointments sent as attachments via email or MMS like the iCalendar format? iCalendar (aka RFC 2445) has the file extension *.ics or *.vcs (v2.0, v1.0 ...
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1answer
64 views

BES on Exchange 2007

I haven't been able to find any documentation on this so hopefully someone has some experience with this. We have an Exchange 2007 server set up that does not host email (our email is handle by our ...
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2answers
176 views

BES IT Policy: Radio disabled after device startup?

Can anyone tell me which BES IT policy option controls the radio being disabled when the device first starts up. I have been given an IT policy which when applied to a user causes the radio on the ...
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3answers
230 views

Are there any Outlook-compatable exchange alternatives?

I'm searching for a outlook-compatable solution for my company ... I've found codeTwo company, with there software: http://www.codetwo.com/public-folders/ , for syncing calender .. Its great product, ...
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2answers
578 views

How does Blackberry “blackjacking” work from a technical or developers perspective?

Blackjacking is a technique used to connect internally to a corporate network using a typical BES device. It was announced at DefCon a few years back and is hardly new. How does this work, and what ...
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110 views

Blackberry device cannot send pictures to Google Apps account

Blackberry Bold cannot send pictures taken on the phone to the users email address that is registered to the phone. For example, mail@mydomain.com is the primary email on the device and when he tries ...
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1answer
400 views

Blackberry Enterprise Server and Bloomberg

I'm trying to install a new bes express 5 server with a Bloomberg MDS Gateway but there doesn't seem to be much documentation on this setup. I'm comfortable with the blackberry server setup, but not ...