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1answer
143 views

What exactly is a “BES Router” and how is it different from BES?

I've heard the term "BES Router" used from time to time but I don't understand what it is. I tried checking support KB articles on RIM but it still seems a little ambiguous. Can someone please ...
0
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1answer
143 views

Export Blackberry IT Policy List to plaintext

Is there a possibility to export the Blackberry Enterprise Server 10 IT Policy to plaintext? At the moment I find only ways to export it in an encrypted way and I can't open it afterwards on any other ...
3
votes
1answer
867 views

What exactly does the “Proxy TLS” option do on Blackberry handhelds and how does it affect data traffic from the mobile device to BES?

Blackberry OS 7.0 | BES 5.x | AT&T Can someone please explain what the "Proxy TLS" option does (under blackberry device menus Options >> Security >> Advanced Security Settings >> TLS >> Proxy ...
0
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1answer
616 views

BESadmin password change

I need to log onto Blackberry Enterprise server but dont have the password. I have done the following: Change the BESadmin password in AD Logon to the BES using the new password Change the password ...
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0answers
165 views

Can Blackberry Enterprise Server update its address list from Exchange on demand?

I need to setup an automated process to create mailboxes on Exchange 2010 and then corresponding Blackberry users on Blackberry Enterprise Server 5.0.3. The problem is BES only gets an updated ...
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1answer
105 views

BlackBerry not communicating with new Exchange

I have just migrated mailboxes to a new Exchange 2010 server. BlackBerry Enterprise Server is not communicating with the new Exchange. I was prompted to enter the usernames & Exchange server ...
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2answers
52 views

Can I add a second mobile/cell network to my Blackberry Express Server?

We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters) Our US users have got wind of this and are hoping we can do the ...
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0answers
1k views

Calendar not Sync between Blackberry & Outlook - Exchange 2010

eI have an issue where all in suddent, all blackberry devices won't sync anymore for calendar. I don't have much on hand experiences with Blackberry environment. I use Exchange 2010 SP1 with Update ...
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2answers
128 views

BES upgrade from 4.1.7 to 5

Currently running BES 4.1.7 but for some reason bio direction calendar isnt working (BB to outlook) I dont know anything about BES and ive tried all the forum posts to fix it but nothing. So the ...
0
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1answer
53 views

Is the Blackberry “Move Server” command a reliable way to achieve redundancy?

BES supports moving more than one user in a domain to an alternate server as shown in the image below. Does this mean I could achieve some level of redundancy by moving users from one BES server to ...
1
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1answer
331 views

Can BES 5.0 Express database be migrated from SQL Server 2005 Express to SQL Server 2008 R2 Express?

Would there be any issues for cross migration of database from SQL Server 2005 Express to SQL Server 2008 R2 for blackberry configuration database and database in general? If the database is backup ...
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1answer
248 views

BESX is not sending activation email

On the same 2008 R2 server installed are an Exchange 2010 SP1 and a BESX. Installation of BESX completed without any problems and by following the instructions provided by RIM's site. However ...
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0answers
191 views

How can I change the default email address format type for replies on blackberry?

Exchange 2007 BES 5.0.x Hello all, I'm trying to help a colleague with a technical issue. I apologize in advance for not having all of the information. I'm looking for some advice on where to ...
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1answer
827 views

Blackberry Enterprise Server handheldcleanup.exe unable to logon

I'm working with Exchange 2010 and Blackberry Enterprise Server Express v5.0 SP1. Both are installed on 64bit Windows 2008 Standard servers. Our present mail server say MX1, has all the mailboxes. ...
2
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0answers
148 views

BES overwrites outlook contacts How to stop this behavior

We have a particular user who really likes to send around his V-Card from his blackberry contacts. To do so, he adds himself as a contact in Outlook and then emails the contact card as required. ...
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5answers
2k views

BES Express - failed to run Administration Service

I have installed BES Express on Windows Server 2008 SP1 with Exchange 2007 following by RIM tutorial JDK 1.6.18, JDK\bin included into Path variable After reboot I've run Blackberry Administration ...
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4answers
1k views

Must I have Exchange to use Blackberry Enterprise Server Express?

In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a ...
0
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1answer
123 views

Blackberry Enterprise Server 4.1x upgrades

Little confused as to how the upgrade path works for Blackberry Enterprise Server Express: I'm currently running version 4.1.5.24, but am not sure if the updates are accumulative or not and how the ...
0
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1answer
138 views

Blackberry Enterprise Server Log Question

I have a test Blackberry Enterprise Server Express 5.0.2 set up. Currently I am dumping all of the logs, mostly coming from a custom template in Lotus Notes calendar, to try to trace down an error. ...
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2answers
176 views

BES IT Policy: Radio disabled after device startup?

Can anyone tell me which BES IT policy option controls the radio being disabled when the device first starts up. I have been given an IT policy which when applied to a user causes the radio on the ...
4
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2answers
904 views

Rename Blackberry Enterprise Server

I've got a server running BES 5 that I'd like to rename. Does anyone have any docs on how to do this? I haven't found anything on RIMs site or when searching. UPDATE: In my case the SQL databases ...
1
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1answer
1k views

BlackBerry Enterpise Server 5.0 (With Exchange 2010) stops delivering emails after a few hours

Our setup before used to be like this: - Exchange 2007 with BlackBerry Enterprise Server 5.0 Everything was working fine and good, but once we changed to Exchange 2010 with the same BES server the ...
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3answers
669 views

Baffling Exchange 2010 issue , Outlook 2003

Recently we upgraded from Exchange 2003 to Exchange 2010. The Exchange 2003 server is still up and active with a handful of users still there we are planning on migrating. Also we have mobile ...
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2answers
835 views

How do I sync beyond 30 days with BES

BES only syncs the last 30 days worth of calendar appointments. I need to change this to sync more than 30 days, e.g. 6 months for example. I read a workaround which involves disabling the wireless ...
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2answers
2k views

How to change Blackberry initial message download limit

BES 4.1.6 Blackberry 8300 (curve) Hi guys, I've noticed that handhelds will typically only retrieve the first few KB and then prompt the user to manually retrieve more (or auto-retrieve if they ...
6
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1answer
660 views

BES - BlackBerry exception to policy Disable Third Party Software Downloads

We are running BES 5.0, with a Salesforce Mobile application push.This works fine. We do not want the users to download and install 3rd Party applications, so we have disable this by creating a BES ...
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1answer
407 views

Unable to install ExchangeCdo with Outlook 2010

We recently got the Blackberry Express Server for our small home business and linked it in with our Exchange 2010 server. All is well except for calendar syncing. From what I can tell I require the ...
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3answers
6k views

What is the point of BlackBerry encryption on the devices?

Our BlackBerry servers require a password to be set on the device, all traffic between the devices and the servers is encrypted, and in addition, we have set the devices to be encrypted when locked. ...
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3answers
3k views

Script to restart BlackBerry services

Can somebody give me a script advice/example of how to restart services? I have to restart 17 services, but the first 4 services have to be in the right order and after the restart command is given ...
1
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1answer
267 views

Blackberry 8130 doesn't remember contacts (BES)

I've got a user with an 8130 attached to our Blackberry Enterprise Server who had around 1500 contacts synced to his phone. Now it's only showing 8. I've disabled wireless sync on the phone and in ...
0
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1answer
250 views

Can not log in to a new install BES 5.0.1 on Server 2008 with SQL 2005

Full install of Blackberry Enterprise Server 5.0.1 Install completes OK but can not login to BES admin server Login or Password error all of the checks are OK on install server is a member server on ...
0
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1answer
557 views

Managing BES Software Configurations

I am having problems with OTA deployment of a bespoke application that we have written. I have read loads of threads elsewhere and I have got mixed help, but for my particular case none of it has ...
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3answers
1k views

Changing Exchange primary email address with respect to BlackBerry Server

What impact (if any) does changing a primary email address in Exchange have on BlackBerries that are activated on that server? For example, say I have a primary email address of user@xyz.com and I ...
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1answer
360 views

Separate blackberry Icon for Blackberry Professional Server Messages?

By default when you setup a phone with BPS/BES, all of the messages from that server go into the messages folder, instead of creating a separate icon for that e-mail account. I've found this ...
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4answers
5k views

Syncing Exchange Inbox subfolders to Blackberry

I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders. Example - |--> Inbox |---->Mail from 2004 ( Subfolder of Inbox ) ...
1
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1answer
677 views

BES 5.0 SSL Certificate

I have recently installed BES 5.0 on a Hyper-V (i know it's not officially supported) 64-bit Server 2008 box with a remote SQL 2005 database. I successfully installed and was able to access the ...
0
votes
1answer
700 views

Exchange 2003 with Blackberry Enterprise Server causes IMAP messages to disappear and reappear

I'm not 100% sure that this is a problem caused by BES, but it showed up soon after my email account was tied to a Blackberry, so this is my first guess. I get my email from an Exchange server, but I ...
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1answer
821 views

Difference between BES SBE and Express?

Can anyone tell me what the difference is between the BES epxress and small business edition is? From what I have read they are both identical in capabilities and also both have a 15 user limit. But ...
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4answers
856 views

Hidden Location Discovery On Blackberry

Stakeholders have asked us as an IT department for solutions to track employee's locations without said employee's being able to disable this service or even know about this service is running on ...
0
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1answer
275 views

Possible to do cable & wireless syncing with Blackberry Enterprise Server?

Using Blackberry Enterprise Server, is there a way to sync both wirelessly and via the sync cable? As in, can you make contacts sync via the cable and then the calendar and email sync wirelessly? ...
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4answers
3k views

How to keep corporate Blackberry devices “on time”?

Does anybody know if the BES Server has any option to "provide" the time to the devices on sync? The issue here is, we have users travelling to other Time Zones who are changing the TIME of the BB ...
0
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1answer
2k views

BES 5 Upgrade: How do I determine current service pack level?

In Blackberry Enterprise Manager it says our server is at 4.1.6.10, but there is no indication of service pack level. I'm going through the upgrade guide for version 5 and it says we need at least 4.1 ...
2
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1answer
358 views

How does the Blackberry Manager know that a downgrade is required when pushing 3rd Party App?

I am trying to push out an app from the BES to Blackberry Device. I know everything works fine because it has worked previously. I now have an older version of the application and I have created a ...
0
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3answers
284 views

Troubleshooting basics for BES 4?

I've deployed BES against Exchange 2003, but know very little about it. I now have a problem that is testing the limits of my knowledge. One user recently stopped getting messages on the phone. They ...
2
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2answers
2k views

Can I delete an application remotely using a Blackberry Enterprise Server?

A client has rolled out a beta version of an application to a number of Blackberries manually and now wants to delete it ahead of rolling out the new version. Is it possible to do this remotely using ...
0
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2answers
4k views

Is there any way of getting *old* e mails onto a blackberry?

I've just had to do a warranty replacement on my MD's BlacBerry 8310. The new unit has been set up on our BES and is synchronising without any issues, however the MD has now said he wants to see all ...
3
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3answers
535 views

What policies are recommended for keeping Blackberry devices secured?

We manage our Blackberry devices from the BlackBerry Manager (with a "BlackBerry Professional Software" license), but I'm sure it's somewhat similar to the enterprise edition/solution. What steps ...
0
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1answer
139 views

BES 5.0 and pushing ringer profiles

I've been doing a bit of investigation and I can't seem to figure out if I can push a new ringer profile to my Blackberry users. I have about 45 users connected to BES 5.0. Specifically, I'm trying ...
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4answers
2k views

Blackberry Enterprise Server 5.0 and SQL server 2008

About to install BES 5.0 and have a SQL 2008 install that I can point it to. It looks like RIM doesn't officially support SQL 2008, only 2005, so am wondering if any server fault peeps have it ...
3
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7answers
24k views

Blackberry Network Status?

Does anyone know of an easy way to determine the status of the BlackBerry network, outside of observing that your BlackBerry isn't working anymore or receiving email alerts from RIM? Some of our ...