BlackBerry is a line of mobile phones and tablets offered by Research In Motion. BlackBerry devices typically have the capability to be remotely managed by enterprise system administrators as well as features which integrate them into enterprise services such as email and calendaring.

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395 views

Blackberry Enterprise Server and Bloomberg

I'm trying to install a new bes express 5 server with a Bloomberg MDS Gateway but there doesn't seem to be much documentation on this setup. I'm comfortable with the blackberry server setup, but not ...
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2answers
347 views

Blackberry & SPF

Some users on my domain use a Blackberry for email. Should Blackberry's servers be included somehow in my SPF record? Thank you much for any advice.
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2answers
823 views

How do I sync beyond 30 days with BES

BES only syncs the last 30 days worth of calendar appointments. I need to change this to sync more than 30 days, e.g. 6 months for example. I read a workaround which involves disabling the wireless ...
3
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2answers
780 views

Mirroring the Global Address List on Blackberries

In times immemorial, back in the day when men were men and blackberries still took AA batteries, we rolled them out to our users for our 100 person operation. At that time, there was no such thing as ...
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1answer
121 views

BES 5.0 and MAPI calls to exchange system

We have been using BES 4.1(5) for a while now and it has been a resource hog on exchange due to high number of MAPI calls. I have heard that BES 5.0 is even worse. the comparison i heard is that BES ...
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2answers
2k views

How to change Blackberry initial message download limit

BES 4.1.6 Blackberry 8300 (curve) Hi guys, I've noticed that handhelds will typically only retrieve the first few KB and then prompt the user to manually retrieve more (or auto-retrieve if they ...
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1answer
660 views

BES - BlackBerry exception to policy Disable Third Party Software Downloads

We are running BES 5.0, with a Salesforce Mobile application push.This works fine. We do not want the users to download and install 3rd Party applications, so we have disable this by creating a BES ...
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1answer
281 views

Event viewer displays warning message on BlackBerry server

WARNING BlackBerry Policy Service(warning, 20000, warning)[SCS::PerformITAdminQueueHealthCheck - HealthCheck found issues, ]{4}, eventlog: 4 > warning Doe anybody know what the above error message ...
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3answers
6k views

What is the point of BlackBerry encryption on the devices?

Our BlackBerry servers require a password to be set on the device, all traffic between the devices and the servers is encrypted, and in addition, we have set the devices to be encrypted when locked. ...
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1answer
74 views

Blackberry Access to Powered Down Exchange

I work with a company (it's more of a charity really) who have a single Exchange Server, with a few Blackberry users, who download emails via POP3 or IMAP. They are in a developing country and so ...
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2answers
138 views

Why is a MAPI call failing?

I am installing an emergency pin to pin messaging system server, and Im trying to tell this program to look at our exchange server, however whenever it tries to validate anything (the email addresses ...
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3answers
1k views

Cached Exchange Mode and BlackBerry/BES

We have some BlackBerry synchronization problems. A Google search of "Cached Exchange Mode and BlackBerry", but I can't really find a definitive answer. Is there anybody here who has tested this and ...
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1answer
880 views

blackberry sync shared contacts

We have a Blackberry Enterprise Server, about 50 Blackberries, and Exchange 2003 with a Global Address List (GAL) set up with all the company's shared contacts (several hundred of them, or maybe a ...
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1answer
267 views

Blackberry 8130 doesn't remember contacts (BES)

I've got a user with an 8130 attached to our Blackberry Enterprise Server who had around 1500 contacts synced to his phone. Now it's only showing 8. I've disabled wireless sync on the phone and in ...
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1answer
108 views

Exchange 2010, sending to self from Blackberry denied

When I try to send an email from my blackberry to the same address, exchange denies the message with 5.5.4 5.1.0 Sender Denied. Any ideas?
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1answer
776 views

Error setting up Blackberry Internet Service with Outlook Web Access

I'm trying to set up Blackberry Internet Service to connect to our Windows SBS2003 outlook web access. I've tried every possible combination of credentials by I always get the same error: An error ...
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1answer
883 views

Meeting Organizer Changes, Duplicate Attendees, Duplicate Meetings

I have a user who is ending up with a lot of duplicate meetings, duplicate attendees, and/or the meeting organizer changes. This seems to happen when users outside the company reply to the meeting in ...
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1answer
318 views

Syncing Outlook personal distribution lists to

I have a BlackBerry 8330 that is activated on our BES server. Is it possible to have personal distribution lists sync to the BlackBerry?
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5answers
849 views

Blackberry Enterprise server questions

Hopefully this belongs here instead of serverfault... I've been asked to evaluate smartphones and smartphone management software, including the blackberry (which is likely the winner of the ...
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1answer
557 views

Managing BES Software Configurations

I am having problems with OTA deployment of a bespoke application that we have written. I have read loads of threads elsewhere and I have got mixed help, but for my particular case none of it has ...
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3answers
1k views

Changing Exchange primary email address with respect to BlackBerry Server

What impact (if any) does changing a primary email address in Exchange have on BlackBerries that are activated on that server? For example, say I have a primary email address of user@xyz.com and I ...
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1answer
3k views

How to setup secure blackberry email that uses PGP encryption?

Im looking to setup private, secure email accounts. I'd like to use PGP encryption. What are my options for doing so?
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1answer
360 views

Separate blackberry Icon for Blackberry Professional Server Messages?

By default when you setup a phone with BPS/BES, all of the messages from that server go into the messages folder, instead of creating a separate icon for that e-mail account. I've found this ...
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4answers
5k views

Syncing Exchange Inbox subfolders to Blackberry

I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders. Example - |--> Inbox |---->Mail from 2004 ( Subfolder of Inbox ) ...
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4answers
674 views

Blackberry receiving old messages.

One of our people keep complaining of getting old messages on their blackberry. Some of the messages are from 2007. They are using BIS server and we have checked all of the settings are correct. ...
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1answer
673 views

BES 5.0 SSL Certificate

I have recently installed BES 5.0 on a Hyper-V (i know it's not officially supported) 64-bit Server 2008 box with a remote SQL 2005 database. I successfully installed and was able to access the ...
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1answer
821 views

Difference between BES SBE and Express?

Can anyone tell me what the difference is between the BES epxress and small business edition is? From what I have read they are both identical in capabilities and also both have a 15 user limit. But ...
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4answers
853 views

Hidden Location Discovery On Blackberry

Stakeholders have asked us as an IT department for solutions to track employee's locations without said employee's being able to disable this service or even know about this service is running on ...
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4answers
5k views

Free Ping/Tracert tool for Blackberry

I often use my blackberry (Storm) as a troubleshooting tool. For example, if I'm trying to determine if a website is visible from outside of the network, I just use the built in browser. I have been ...
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1answer
275 views

Possible to do cable & wireless syncing with Blackberry Enterprise Server?

Using Blackberry Enterprise Server, is there a way to sync both wirelessly and via the sync cable? As in, can you make contacts sync via the cable and then the calendar and email sync wirelessly? ...
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4answers
3k views

How to keep corporate Blackberry devices “on time”?

Does anybody know if the BES Server has any option to "provide" the time to the devices on sync? The issue here is, we have users travelling to other Time Zones who are changing the TIME of the BB ...
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1answer
2k views

BES 5 Upgrade: How do I determine current service pack level?

In Blackberry Enterprise Manager it says our server is at 4.1.6.10, but there is no indication of service pack level. I'm going through the upgrade guide for version 5 and it says we need at least 4.1 ...
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1answer
358 views

How does the Blackberry Manager know that a downgrade is required when pushing 3rd Party App?

I am trying to push out an app from the BES to Blackberry Device. I know everything works fine because it has worked previously. I now have an older version of the application and I have created a ...
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3answers
284 views

Troubleshooting basics for BES 4?

I've deployed BES against Exchange 2003, but know very little about it. I now have a problem that is testing the limits of my knowledge. One user recently stopped getting messages on the phone. They ...
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1answer
542 views

Duplicate forwarded messages in Blackberry when using BIS

Our Setup External email arrives at a Postfix server, is scanned, and then forwarded via settings in transport (using the RELAY:[{ip-address}] for a given address) to an Exchange 2007 server. Some ...
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2answers
2k views

Can I delete an application remotely using a Blackberry Enterprise Server?

A client has rolled out a beta version of an application to a number of Blackberries manually and now wants to delete it ahead of rolling out the new version. Is it possible to do this remotely using ...
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5answers
6k views

Multiple Email Accounts on a Blackberry (with Exchange)

I don't know where to begin to figure this out: There is one administrative assistant that needs to retrieve e-mails on her blackberry for herself and two executives. For one of the executives the ...
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2answers
4k views

Is there any way of getting *old* e mails onto a blackberry?

I've just had to do a warranty replacement on my MD's BlacBerry 8310. The new unit has been set up on our BES and is synchronising without any issues, however the MD has now said he wants to see all ...
3
votes
3answers
535 views

What policies are recommended for keeping Blackberry devices secured?

We manage our Blackberry devices from the BlackBerry Manager (with a "BlackBerry Professional Software" license), but I'm sure it's somewhat similar to the enterprise edition/solution. What steps ...
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1answer
139 views

BES 5.0 and pushing ringer profiles

I've been doing a bit of investigation and I can't seem to figure out if I can push a new ringer profile to my Blackberry users. I have about 45 users connected to BES 5.0. Specifically, I'm trying ...
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votes
6answers
17k views

Can Blackberry devices sync directly to Exchange?

We've got Exchange configured for Outlook Anywhere/Mobile Access which allows us to sync using ActiveSync on Windows Mobile and "Mail for Exchange" on Nokia devices. Can a Blackberry device work in a ...
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2answers
368 views

BlackBerry Professional Software - using Exchange Server

Will the BlackBerry Professional Software allow me to get my work email (Exchange Server) and be able to send/receive? What about contacts and calendar items?
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3answers
7k views

Jabber/XMPP Client for BlackBerry [closed]

I am looking for a Jabber/XMPP client for BlackBerry that I can use with our OpenFire server. It needs to be able to use the Secure connection from OpenFire either the SSL or TLS. It needs to be a ...
3
votes
7answers
24k views

Blackberry Network Status?

Does anyone know of an easy way to determine the status of the BlackBerry network, outside of observing that your BlackBerry isn't working anymore or receiving email alerts from RIM? Some of our ...
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4answers
1k views

Blackberry emails dated when arrive at device

We have about 200 Blackberries. A number of users like to use Auto On/Off to turn their Blackberries off overnight so the new email notifications don't wake them up. They are complaining that when ...
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vote
1answer
922 views

Custom Outlook Forms on Blackberry

I've been asked to create some custom forms in Outlook - does anybody know of a plugin or add on for either Blackberry devices or the BES that will enable the forms to be viewed on Blackberry devices? ...
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1answer
1k views

How does the Blackberry Data service actually work?

My understanding of how the Blackberry data service works is not sufficiently clear. First some observations. When on a phone call, email data does not work. However, I saw a bizarre issue when ...
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3answers
1k views

Exchange 2003 / Blackberry Event Error 9667

I have the following Error repeated in my Windows 2003 server event viewer, which I am thinking is related to my blackberry server because it is the user 'besadmin'. Anyone know what might be causing ...
0
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1answer
79 views

Is it possible to run 2xBlackberry Enterprise Servers off one external i.p

We currently run blackberry professional (express?) to handle our small number of blackberry handsets with exchange. I am currently studying for BCP-211 and BCP-213 exams and would like to load full ...
9
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4answers
718 views

Blackberry mail service basics?

Can someone explain very briefly the way Blackberry's email functions. I'm not looking for nuts and bolts, just answers to some very basic questions: Does a Blackberry check with an Exchange server ...