BlackBerry is a line of mobile phones and tablets offered by Research In Motion. BlackBerry devices typically have the capability to be remotely managed by enterprise system administrators as well as features which integrate them into enterprise services such as email and calendaring.

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4
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2answers
3k views

How to sync (or at least view) public / team / shared calendar to Blackberry using BES?

Trying to allow 3 people to view and ideally sync (create/edit) common (team) calendar events via Blackberry and hosted Exchange 2007 BES. My understanding is that BES does not support anything other ...
3
votes
2answers
203 views

Smartphone email safety

My boss is confident that Blackberry phones are safe for company use (having it connect to the email server, etc.). He is less confident about iPhones. Regarding connecting to a corporate email server ...
0
votes
4answers
659 views

Blackberry receiving old messages.

One of our people keep complaining of getting old messages on their blackberry. Some of the messages are from 2007. They are using BIS server and we have checked all of the settings are correct. ...
0
votes
0answers
60 views

Blackberry OS 10 ignoring static routes

We are trying to get Blackberry 10 devices (include Z10, Q10, Playbook) to find devices on our corporate wan. The end-user devices are on one subnet, while servers on another. The server subnet is ...
1
vote
2answers
318 views

Emails moved from Inbox to Public Folders still appear on BlackBerry

I have user who moves emails from his Inbox into Public Folders from within Outlook. The problem is that these messages still appear on his blackberry. Deleted Messages go, messages moved to other ...
1
vote
1answer
104 views

What exactly is a “BES Router” and how is it different from BES?

I've heard the term "BES Router" used from time to time but I don't understand what it is. I tried checking support KB articles on RIM but it still seems a little ambiguous. Can someone please ...
0
votes
1answer
85 views

Export Blackberry IT Policy List to plaintext

Is there a possibility to export the Blackberry Enterprise Server 10 IT Policy to plaintext? At the moment I find only ways to export it in an encrypted way and I can't open it afterwards on any other ...
3
votes
1answer
702 views

What exactly does the “Proxy TLS” option do on Blackberry handhelds and how does it affect data traffic from the mobile device to BES?

Blackberry OS 7.0 | BES 5.x | AT&T Can someone please explain what the "Proxy TLS" option does (under blackberry device menus Options >> Security >> Advanced Security Settings >> TLS >> Proxy ...
3
votes
2answers
342 views

Blackberry & SPF

Some users on my domain use a Blackberry for email. Should Blackberry's servers be included somehow in my SPF record? Thank you much for any advice.
-1
votes
1answer
105 views

Installing BES Express with hosted exchange

Our company uses a Hosted Exchange which apparently does not have BES support there. I tried to install the BES Express 5 but can't seem to go pass the MAPI Settings section. Following is the error: ...
0
votes
5answers
2k views

BES Express - failed to run Administration Service

I have installed BES Express on Windows Server 2008 SP1 with Exchange 2007 following by RIM tutorial JDK 1.6.18, JDK\bin included into Path variable After reboot I've run Blackberry Administration ...
0
votes
0answers
130 views

SPF and DKIM breaking BlackBerry BIS

I set up DKIM and SPF on our domain that uses Google Apps to host email. A few hours later, the BlackBerries that were connected to it were not letting us send out emails quoting "General Failure". ...
0
votes
1answer
97 views

Changing domain alias and send mail from on a Blackberry

I have domain1.com configured in Google Apps for the email server. Recently the company changed its name to domain2.com, and that new domain was added as an alias for domain1.com in Google Apps. If ...
4
votes
1answer
63 views

Blackberry Outage: How can I PIN a large number of users?

We lost power due to the hurricane and need to notify BES users that services will be restored soon. How can I extract all BES users and send them a notification message? Also how do I alter the ...
1
vote
1answer
844 views

How exactly does e-mail push work in non-blackberry phones?

I've been a blackberry user for the past 6 years. I've convinced myself to make the switch to an Android device. I have already started some Android development so having an actual android device ...
2
votes
1answer
908 views

BES 5.x issues when connecting to Exchange 2010 SP2 RU4

Ever since we updated from SP1 RU4 to SP2 RU4 we have noticed that our BES devices will simply stop receiving email. This has occurred at least 5 times in the past few weeks. Today, while speaking ...
6
votes
1answer
642 views

BES - BlackBerry exception to policy Disable Third Party Software Downloads

We are running BES 5.0, with a Salesforce Mobile application push.This works fine. We do not want the users to download and install 3rd Party applications, so we have disable this by creating a BES ...
0
votes
3answers
415 views

Blackberry sending mail problem

Hey all got a pretty simple question here: [A LITTLE BACKGROUND] We use a service called Google Postini and part of Postini is a service called IP-Lock. What IP-Lock does is if an individual ...
1
vote
0answers
146 views

Can Blackberry Enterprise Server update its address list from Exchange on demand?

I need to setup an automated process to create mailboxes on Exchange 2010 and then corresponding Blackberry users on Blackberry Enterprise Server 5.0.3. The problem is BES only gets an updated ...
1
vote
0answers
109 views

Migrate BlackBerry ID to new Exchange/AD account in BES 5

A BlackBerry user at our organization has been using a generic inbox (e.g. support@example.org) as a contractor. Now they are full-time, and have a new, personal AD account and Exchange mailbox ...
1
vote
1answer
917 views

Custom Outlook Forms on Blackberry

I've been asked to create some custom forms in Outlook - does anybody know of a plugin or add on for either Blackberry devices or the BES that will enable the forms to be viewed on Blackberry devices? ...
1
vote
2answers
437 views

Blackberry internet services with exchange 2010

I'm upgrading our network from Exchange 2003 to Exchange 2010 and it's going swimmingly. Well it was, I've moved some users to the 2010 box with blackberries (iphones working fine) and I can't get it ...
0
votes
1answer
124 views

Poor indoor cell phone signal [closed]

Due to the construction materials of an office building, cell phone reception is poor, and it's quite common that calls are dropped. AT&T, Verizon, and RIM are the typical cell phone networks ...
1
vote
2answers
51 views

Can I add a second mobile/cell network to my Blackberry Express Server?

We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters) Our US users have got wind of this and are hoping we can do the ...
2
votes
1answer
201 views

Are the latest generation Blackberry smart phones capable of arbitrary IPSec mobile VPN connections?

Googling around briefly, see references to VPN and WPA2 Enterprise (tunneling in from an untrusted WIFI connection), but unclear whether the Blackberry Bold, Torch, etc. can be used as a generic ...
2
votes
0answers
146 views

BES overwrites outlook contacts How to stop this behavior

We have a particular user who really likes to send around his V-Card from his blackberry contacts. To do so, he adds himself as a contact in Outlook and then emails the contact card as required. ...
1
vote
2answers
2k views

Multiple blackberry devices configured with the same account on Exchange 2010 and BES

Is it possible to have three diffferent Blackberry devices each one of them configured to access to the same Exchange account (mail, calendar, contacts) via BES? If I read an email on a BB, the ...
0
votes
1answer
395 views

BlackBerry Enterprise Server Express - Admin Console Page not Found

I've completed the setup of BES Express on our Windows 2003 SBS Server running Exchange. When Accessing the Web based admin control panel, however, I am getting a 404 error page not found. I've tried ...
1
vote
2answers
121 views

BES upgrade from 4.1.7 to 5

Currently running BES 4.1.7 but for some reason bio direction calendar isnt working (BB to outlook) I dont know anything about BES and ive tried all the forum posts to fix it but nothing. So the ...
3
votes
3answers
472 views

Exchange Encryped Email with PGP

My organization is currently looking into encrypting our emails internally as well as the occasional message to come outside recipients. The requirements are currently a bit overwhelming and I am not ...
0
votes
1answer
51 views

Is the Blackberry “Move Server” command a reliable way to achieve redundancy?

BES supports moving more than one user in a domain to an alternate server as shown in the image below. Does this mean I could achieve some level of redundancy by moving users from one BES server to ...
1
vote
1answer
229 views

BESX is not sending activation email

On the same 2008 R2 server installed are an Exchange 2010 SP1 and a BESX. Installation of BESX completed without any problems and by following the instructions provided by RIM's site. However ...
1
vote
1answer
189 views

configure apache 2.2 to avoid 504 error in blackberry devices

I deploy an application to a local instance of Apache. This web app is for mobile devices. The app works well on an iphone or android, but from BlackBerry devices I get a 504 error. Do I need another ...
3
votes
7answers
24k views

Blackberry Network Status?

Does anyone know of an easy way to determine the status of the BlackBerry network, outside of observing that your BlackBerry isn't working anymore or receiving email alerts from RIM? Some of our ...
9
votes
4answers
715 views

Blackberry mail service basics?

Can someone explain very briefly the way Blackberry's email functions. I'm not looking for nuts and bolts, just answers to some very basic questions: Does a Blackberry check with an Exchange server ...
0
votes
2answers
549 views

Stop Blackberry server or phone from marking Exchange based emails as read

A user has a set filter, not to show already read mails in outlook. The filter is mandatory for the user. The user also can access the mailbox using his blackberry (the BES is at the mercy of the ...
0
votes
1answer
250 views

How do you connect the Blackberry Simulator to BlackBerry Enterprise Server (or Express) for testing?

It seems to be a tricky process. I found some information on the process online but I couldn't find all the information in one place.
2
votes
0answers
163 views

How can I change the default email address format type for replies on blackberry?

Exchange 2007 BES 5.0.x Hello all, I'm trying to help a colleague with a technical issue. I apologize in advance for not having all of the information. I'm looking for some advice on where to ...
1
vote
3answers
282 views

iPhone and Blackberry integration with Exchange 2010?

I need to integrate a number of iPhones and Blackberries with an Exchange 2010 installation. Is this possible, or do they only connect via webmail, POP3 and IMAP? I can take no for an answer :) ...
0
votes
1answer
289 views

How to mark mail undeliverable in Outlook 2010

I have just recently taken over a position of an ex-employee and all of his email now gets forwarded to me. Unfortunately he was part of a mailing list that receives error messages when his websites ...
0
votes
1answer
120 views

BES 5.0 and MAPI calls to exchange system

We have been using BES 4.1(5) for a while now and it has been a resource hog on exchange due to high number of MAPI calls. I have heard that BES 5.0 is even worse. the comparison i heard is that BES ...
0
votes
2answers
175 views

BES IT Policy: Radio disabled after device startup?

Can anyone tell me which BES IT policy option controls the radio being disabled when the device first starts up. I have been given an IT policy which when applied to a user causes the radio on the ...
0
votes
1answer
556 views

Managing BES Software Configurations

I am having problems with OTA deployment of a bespoke application that we have written. I have read loads of threads elsewhere and I have got mixed help, but for my particular case none of it has ...
0
votes
2answers
574 views

how to download .jad File and its related .cod File on bb Client

I have .jad files and its related .cod files and i have uploaded it to the server whenever i hit the link form my blackberry bb browser it opens the file in the browser. i want to upload apps to my ...
0
votes
4answers
5k views

Syncing Exchange Inbox subfolders to Blackberry

I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders. Example - |--> Inbox |---->Mail from 2004 ( Subfolder of Inbox ) ...
1
vote
1answer
429 views

BES Express installer cannot find any Global Catalog servers

Quick description of the situtation: I have a test machine (we need to test our software which talks to BB devices against releases of BES/BES Express) which is running Win Server 08 R2 as domain ...
6
votes
1answer
778 views

Dovecot IMAP indexes are getting locked by Blackberry devices

This is an odd issue that I tend to see with Blackberry devices connecting via IMAP on some of my Sendmail+Dovecot mail deployments. For users of those devices, the Dovecot indexes tend to get locked. ...
1
vote
4answers
1k views

Must I have Exchange to use Blackberry Enterprise Server Express?

In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a ...
0
votes
1answer
818 views

Difference between BES SBE and Express?

Can anyone tell me what the difference is between the BES epxress and small business edition is? From what I have read they are both identical in capabilities and also both have a 15 user limit. But ...
1
vote
3answers
4k views

How do I identify Blackberry / OWA users in my IIS logs?

We just rolled out a Blackberry Express Server, and would like to make sure that all Blackberry devices that our users own are connecting SOLELY through the BES server. We are running Exchange 2010 ...