BlackBerry is a line of mobile phones and tablets offered by Research In Motion. BlackBerry devices typically have the capability to be remotely managed by enterprise system administrators as well as features which integrate them into enterprise services such as email and calendaring.
4
votes
1answer
2k views
How to sync (or at least view) public / team / shared calendar to Blackberry using BES?
Trying to allow 3 people to view and ideally sync (create/edit) common (team) calendar events via Blackberry and hosted Exchange 2007 BES. My understanding is that BES does not support anything other ...
0
votes
0answers
15 views
Update personal Outlook contacts for multiple users
All of our users are using Outlook and quite a few also have a BlackBerry. The problem is that when we have a user start or leave everyone with BlackBerry's need to make the changes in their Outlook ...
3
votes
2answers
290 views
Blackberry & SPF
Some users on my domain use a Blackberry for email. Should Blackberry's servers be included somehow in my SPF record?
Thank you much for any advice.
-1
votes
1answer
80 views
Installing BES Express with hosted exchange
Our company uses a Hosted Exchange which apparently does not have BES support there.
I tried to install the BES Express 5 but can't seem to go pass the MAPI Settings section. Following is the error: ...
0
votes
5answers
2k views
BES Express - failed to run Administration Service
I have installed BES Express on Windows Server 2008 SP1 with Exchange 2007 following by RIM tutorial
JDK 1.6.18, JDK\bin included into Path variable
After reboot I've run Blackberry Administration ...
1
vote
0answers
81 views
What exactly does the “Proxy TLS” option do on Blackberry handhelds and how does it affect data traffic from the mobile device to BES?
Blackberry OS 7.0 | BES 5.x | AT&T
Can someone please explain what the "Proxy TLS" option does (under blackberry device menus Options >> Security >> Advanced Security Settings >> TLS >> Proxy ...
0
votes
0answers
68 views
SPF and DKIM breaking BlackBerry BIS
I set up DKIM and SPF on our domain that uses Google Apps to host email. A few hours later, the BlackBerries that were connected to it were not letting us send out emails quoting "General Failure". ...
0
votes
1answer
58 views
Changing domain alias and send mail from on a Blackberry
I have domain1.com configured in Google Apps for the email server. Recently the company changed its name to domain2.com, and that new domain was added as an alias for domain1.com in Google Apps.
If ...
4
votes
1answer
59 views
Blackberry Outage: How can I PIN a large number of users?
We lost power due to the hurricane and need to notify BES users that services will be restored soon.
How can I extract all BES users and send them a notification message?
Also how do I alter the ...
0
votes
1answer
513 views
How exactly does e-mail push work in non-blackberry phones?
I've been a blackberry user for the past 6 years. I've convinced myself to make the switch to an Android device. I have already started some Android development so having an actual android device ...
2
votes
1answer
580 views
BES 5.x issues when connecting to Exchange 2010 SP2 RU4
Ever since we updated from SP1 RU4 to SP2 RU4 we have noticed that our BES devices will simply stop receiving email. This has occurred at least 5 times in the past few weeks.
Today, while speaking ...
0
votes
0answers
22 views
Blackberry remote email search [closed]
My blackberry has 2 accounts, a gmail account and an company's exchange account. The first one has the remote search capability the second one only the local search... can you tell me why? May I ...
6
votes
1answer
606 views
BES - BlackBerry exception to policy Disable Third Party Software Downloads
We are running BES 5.0, with a Salesforce Mobile application push.This works fine.
We do not want the users to download and install 3rd Party applications, so we have disable this by creating a BES ...
0
votes
3answers
339 views
Blackberry sending mail problem
Hey all got a pretty simple question here:
[A LITTLE BACKGROUND]
We use a service called Google Postini and part of Postini is a service called IP-Lock. What IP-Lock does is if an individual ...
1
vote
0answers
95 views
Can Blackberry Enterprise Server update its address list from Exchange on demand?
I need to setup an automated process to create mailboxes on Exchange 2010 and then corresponding Blackberry users on Blackberry Enterprise Server 5.0.3.
The problem is BES only gets an updated ...
1
vote
0answers
82 views
Migrate BlackBerry ID to new Exchange/AD account in BES 5
A BlackBerry user at our organization has been using a generic inbox (e.g. support@example.org) as a contractor. Now they are full-time, and have a new, personal AD account and Exchange mailbox ...
1
vote
1answer
880 views
Custom Outlook Forms on Blackberry
I've been asked to create some custom forms in Outlook - does anybody know of a plugin or add on for either Blackberry devices or the BES that will enable the forms to be viewed on Blackberry devices?
...
1
vote
2answers
317 views
Blackberry internet services with exchange 2010
I'm upgrading our network from Exchange 2003 to Exchange 2010 and it's going swimmingly. Well it was, I've moved some users to the 2010 box with blackberries (iphones working fine) and I can't get it ...
0
votes
1answer
119 views
Poor indoor cell phone signal [closed]
Due to the construction materials of an office building, cell phone reception is poor, and it's quite common that calls are dropped.
AT&T, Verizon, and RIM are the typical cell phone networks ...
1
vote
2answers
50 views
Can I add a second mobile/cell network to my Blackberry Express Server?
We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters)
Our US users have got wind of this and are hoping we can do the ...
2
votes
1answer
152 views
Are the latest generation Blackberry smart phones capable of arbitrary IPSec mobile VPN connections?
Googling around briefly, see references to VPN and WPA2 Enterprise (tunneling in from an untrusted WIFI connection), but unclear whether the Blackberry Bold, Torch, etc. can be used as a generic ...
2
votes
0answers
135 views
BES overwrites outlook contacts How to stop this behavior
We have a particular user who really likes to send around his V-Card from his blackberry contacts. To do so, he adds himself as a contact in Outlook and then emails the contact card as required. ...
1
vote
2answers
2k views
Multiple blackberry devices configured with the same account on Exchange 2010 and BES
Is it possible to have three diffferent Blackberry devices each one of them configured to access to the same Exchange account (mail, calendar, contacts) via BES?
If I read an email on a BB, the ...
0
votes
1answer
325 views
BlackBerry Enterprise Server Express - Admin Console Page not Found
I've completed the setup of BES Express on our Windows 2003 SBS Server running Exchange. When Accessing the Web based admin control panel, however, I am getting a 404 error page not found. I've tried ...
1
vote
1answer
199 views
Emails moved from Inbox to Public Folders still appear on BlackBerry
I have user who moves emails from his Inbox into Public Folders from within Outlook. The problem is that these messages still appear on his blackberry.
Deleted Messages go, messages moved to other ...
1
vote
0answers
91 views
How do I stream 3gp through RTMP on FMIS? [closed]
I'm sure this is a simple question, but I can't seem to find a whole lot of information around it.
I want to play a .3gp file on a blackberry. What's the best way to do this? Is a player required, or ...
1
vote
2answers
93 views
BES upgrade from 4.1.7 to 5
Currently running BES 4.1.7 but for some reason bio direction calendar isnt working (BB to outlook) I dont know anything about BES and ive tried all the forum posts to fix it but nothing. So the ...
3
votes
3answers
349 views
Exchange Encryped Email with PGP
My organization is currently looking into encrypting our emails internally as well as the occasional message to come outside recipients. The requirements are currently a bit overwhelming and I am not ...
0
votes
1answer
44 views
Is the Blackberry “Move Server” command a reliable way to achieve redundancy?
BES supports moving more than one user in a domain to an alternate server as shown in the image below.
Does this mean I could achieve some level of redundancy by moving users from one BES server to ...
1
vote
1answer
179 views
BESX is not sending activation email
On the same 2008 R2 server installed are an Exchange 2010 SP1 and a BESX. Installation of BESX completed without any problems and by following the instructions provided by RIM's site. However ...
1
vote
1answer
138 views
configure apache 2.2 to avoid 504 error in blackberry devices
I deploy an application to a local instance of Apache. This web app is for mobile devices. The app works well on an iphone or android, but from BlackBerry devices I get a 504 error. Do I need another ...
3
votes
7answers
24k views
Blackberry Network Status?
Does anyone know of an easy way to determine the status of the BlackBerry network, outside of observing that your BlackBerry isn't working anymore or receiving email alerts from RIM?
Some of our ...
9
votes
4answers
699 views
Blackberry mail service basics?
Can someone explain very briefly the way Blackberry's email functions. I'm not looking for nuts and bolts, just answers to some very basic questions:
Does a Blackberry check with an Exchange server ...
0
votes
2answers
414 views
Stop Blackberry server or phone from marking Exchange based emails as read
A user has a set filter, not to show already read mails in outlook. The filter is mandatory for the user.
The user also can access the mailbox using his blackberry (the BES is at the mercy of the ...
0
votes
1answer
190 views
How do you connect the Blackberry Simulator to BlackBerry Enterprise Server (or Express) for testing?
It seems to be a tricky process. I found some information on the process online but I couldn't find all the information in one place.
2
votes
0answers
136 views
How can I change the default email address format type for replies on blackberry?
Exchange 2007
BES 5.0.x
Hello all,
I'm trying to help a colleague with a technical issue. I apologize in advance for not having all of the information. I'm looking for some advice on where to ...
1
vote
3answers
258 views
iPhone and Blackberry integration with Exchange 2010?
I need to integrate a number of iPhones and Blackberries with an Exchange 2010 installation. Is this possible, or do they only connect via webmail, POP3 and IMAP? I can take no for an answer :)
...
0
votes
1answer
232 views
How to mark mail undeliverable in Outlook 2010
I have just recently taken over a position of an ex-employee and all of his email now gets forwarded to me. Unfortunately he was part of a mailing list that receives error messages when his websites ...
0
votes
1answer
113 views
BES 5.0 and MAPI calls to exchange system
We have been using BES 4.1(5) for a while now and it has been a resource hog on exchange due to high number of MAPI calls. I have heard that BES 5.0 is even worse. the comparison i heard is that BES ...
0
votes
2answers
171 views
BES IT Policy: Radio disabled after device startup?
Can anyone tell me which BES IT policy option controls the radio being disabled when the device first starts up. I have been given an IT policy which when applied to a user causes the radio on the ...
0
votes
1answer
540 views
Managing BES Software Configurations
I am having problems with OTA deployment of a bespoke application that we have written. I have read loads of threads elsewhere and I have got mixed help, but for my particular case none of it has ...
0
votes
2answers
444 views
how to download .jad File and its related .cod File on bb Client
I have .jad files and its related .cod files and i have uploaded it to the server whenever i hit the link form my blackberry bb browser it opens the file in the browser.
i want to upload apps to my ...
0
votes
4answers
5k views
Syncing Exchange Inbox subfolders to Blackberry
I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders.
Example -
|--> Inbox
|---->Mail from 2004 ( Subfolder of Inbox )
...
1
vote
1answer
384 views
BES Express installer cannot find any Global Catalog servers
Quick description of the situtation:
I have a test machine (we need to test our software which talks to BB devices against releases of BES/BES Express) which is running Win Server 08 R2 as domain ...
6
votes
1answer
614 views
Dovecot IMAP indexes are getting locked by Blackberry devices
This is an odd issue that I tend to see with Blackberry devices connecting via IMAP on some of my Sendmail+Dovecot mail deployments. For users of those devices, the Dovecot indexes tend to get locked. ...
1
vote
4answers
974 views
Must I have Exchange to use Blackberry Enterprise Server Express?
In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a ...
0
votes
1answer
807 views
Difference between BES SBE and Express?
Can anyone tell me what the difference is between the BES epxress and small business edition is? From what I have read they are both identical in capabilities and also both have a 15 user limit. But ...
1
vote
3answers
4k views
How do I identify Blackberry / OWA users in my IIS logs?
We just rolled out a Blackberry Express Server, and would like to make sure that all Blackberry devices that our users own are connecting SOLELY through the BES server. We are running Exchange 2010 ...
0
votes
3answers
523 views
Configuring an SMTP server in order to activate a Blackberry device on BES without data plan
I have been trying to get Blackberry Entreprise Server 5.0 running on my Windows 2008 VM. It seems to work, I can now add users and find them into Active Directory.
The next step for me would be to ...
0
votes
1answer
266 views
Possible to do cable & wireless syncing with Blackberry Enterprise Server?
Using Blackberry Enterprise Server, is there a way to sync both wirelessly and via the sync cable? As in, can you make contacts sync via the cable and then the calendar and email sync wirelessly? ...