BlackBerry is a line of mobile phones and tablets offered by Research In Motion. BlackBerry devices typically have the capability to be remotely managed by enterprise system administrators as well as features which integrate them into enterprise services such as email and calendaring.

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9
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4answers
713 views

Blackberry mail service basics?

Can someone explain very briefly the way Blackberry's email functions. I'm not looking for nuts and bolts, just answers to some very basic questions: Does a Blackberry check with an Exchange server ...
6
votes
1answer
758 views

Dovecot IMAP indexes are getting locked by Blackberry devices

This is an odd issue that I tend to see with Blackberry devices connecting via IMAP on some of my Sendmail+Dovecot mail deployments. For users of those devices, the Dovecot indexes tend to get locked. ...
6
votes
1answer
629 views

BES - BlackBerry exception to policy Disable Third Party Software Downloads

We are running BES 5.0, with a Salesforce Mobile application push.This works fine. We do not want the users to download and install 3rd Party applications, so we have disable this by creating a BES ...
4
votes
6answers
328 views

What are people's experiences with Blackberry Enterprise Server?

We are considering rolling it out, but we've read of some bad experiences. Do people consider that overall it has made a positive contribution to their organisation? Are there any gotchas we should ...
4
votes
5answers
821 views

Blackberry Enterprise server questions

Hopefully this belongs here instead of serverfault... I've been asked to evaluate smartphones and smartphone management software, including the blackberry (which is likely the winner of the ...
4
votes
1answer
63 views

Blackberry Outage: How can I PIN a large number of users?

We lost power due to the hurricane and need to notify BES users that services will be restored soon. How can I extract all BES users and send them a notification message? Also how do I alter the ...
4
votes
2answers
2k views

How to sync (or at least view) public / team / shared calendar to Blackberry using BES?

Trying to allow 3 people to view and ideally sync (create/edit) common (team) calendar events via Blackberry and hosted Exchange 2007 BES. My understanding is that BES does not support anything other ...
3
votes
3answers
450 views

Exchange Encryped Email with PGP

My organization is currently looking into encrypting our emails internally as well as the occasional message to come outside recipients. The requirements are currently a bit overwhelming and I am not ...
3
votes
7answers
24k views

Blackberry Network Status?

Does anyone know of an easy way to determine the status of the BlackBerry network, outside of observing that your BlackBerry isn't working anymore or receiving email alerts from RIM? Some of our ...
3
votes
3answers
531 views

What policies are recommended for keeping Blackberry devices secured?

We manage our Blackberry devices from the BlackBerry Manager (with a "BlackBerry Professional Software" license), but I'm sure it's somewhat similar to the enterprise edition/solution. What steps ...
3
votes
2answers
335 views

Blackberry & SPF

Some users on my domain use a Blackberry for email. Should Blackberry's servers be included somehow in my SPF record? Thank you much for any advice.
3
votes
3answers
7k views

Jabber/XMPP Client for BlackBerry [closed]

I am looking for a Jabber/XMPP client for BlackBerry that I can use with our OpenFire server. It needs to be able to use the Secure connection from OpenFire either the SSL or TLS. It needs to be a ...
3
votes
2answers
203 views

Smartphone email safety

My boss is confident that Blackberry phones are safe for company use (having it connect to the email server, etc.). He is less confident about iPhones. Regarding connecting to a corporate email server ...
3
votes
2answers
754 views

Mirroring the Global Address List on Blackberries

In times immemorial, back in the day when men were men and blackberries still took AA batteries, we rolled them out to our users for our 100 person operation. At that time, there was no such thing as ...
3
votes
1answer
607 views

What exactly does the “Proxy TLS” option do on Blackberry handhelds and how does it affect data traffic from the mobile device to BES?

Blackberry OS 7.0 | BES 5.x | AT&T Can someone please explain what the "Proxy TLS" option does (under blackberry device menus Options >> Security >> Advanced Security Settings >> TLS >> Proxy ...
2
votes
6answers
16k views

Can Blackberry devices sync directly to Exchange?

We've got Exchange configured for Outlook Anywhere/Mobile Access which allows us to sync using ActiveSync on Windows Mobile and "Mail for Exchange" on Nokia devices. Can a Blackberry device work in a ...
2
votes
3answers
5k views

What is the point of BlackBerry encryption on the devices?

Our BlackBerry servers require a password to be set on the device, all traffic between the devices and the servers is encrypted, and in addition, we have set the devices to be encrypted when locked. ...
2
votes
2answers
418 views

How does Blackberry “blackjacking” work from a technical or developers perspective?

Blackjacking is a technique used to connect internally to a corporate network using a typical BES device. It was announced at DefCon a few years back and is hardly new. How does this work, and what ...
2
votes
1answer
191 views

Are the latest generation Blackberry smart phones capable of arbitrary IPSec mobile VPN connections?

Googling around briefly, see references to VPN and WPA2 Enterprise (tunneling in from an untrusted WIFI connection), but unclear whether the Blackberry Bold, Torch, etc. can be used as a generic ...
2
votes
4answers
845 views

Hidden Location Discovery On Blackberry

Stakeholders have asked us as an IT department for solutions to track employee's locations without said employee's being able to disable this service or even know about this service is running on ...
2
votes
1answer
354 views

How does the Blackberry Manager know that a downgrade is required when pushing 3rd Party App?

I am trying to push out an app from the BES to Blackberry Device. I know everything works fine because it has worked previously. I now have an older version of the application and I have created a ...
2
votes
2answers
2k views

Can I delete an application remotely using a Blackberry Enterprise Server?

A client has rolled out a beta version of an application to a number of Blackberries manually and now wants to delete it ahead of rolling out the new version. Is it possible to do this remotely using ...
2
votes
1answer
828 views

BES 5.x issues when connecting to Exchange 2010 SP2 RU4

Ever since we updated from SP1 RU4 to SP2 RU4 we have noticed that our BES devices will simply stop receiving email. This has occurred at least 5 times in the past few weeks. Today, while speaking ...
2
votes
2answers
125 views

Why is a MAPI call failing?

I am installing an emergency pin to pin messaging system server, and Im trying to tell this program to look at our exchange server, however whenever it tries to validate anything (the email addresses ...
2
votes
1answer
2k views

How to setup secure blackberry email that uses PGP encryption?

Im looking to setup private, secure email accounts. I'd like to use PGP encryption. What are my options for doing so?
2
votes
0answers
159 views

How can I change the default email address format type for replies on blackberry?

Exchange 2007 BES 5.0.x Hello all, I'm trying to help a colleague with a technical issue. I apologize in advance for not having all of the information. I'm looking for some advice on where to ...
2
votes
0answers
145 views

BES overwrites outlook contacts How to stop this behavior

We have a particular user who really likes to send around his V-Card from his blackberry contacts. To do so, he adds himself as a contact in Outlook and then emails the contact card as required. ...
1
vote
3answers
278 views

iPhone and Blackberry integration with Exchange 2010?

I need to integrate a number of iPhones and Blackberries with an Exchange 2010 installation. Is this possible, or do they only connect via webmail, POP3 and IMAP? I can take no for an answer :) ...
1
vote
3answers
4k views

How do I identify Blackberry / OWA users in my IIS logs?

We just rolled out a Blackberry Express Server, and would like to make sure that all Blackberry devices that our users own are connecting SOLELY through the BES server. We are running Exchange 2010 ...
1
vote
2answers
2k views

Multiple blackberry devices configured with the same account on Exchange 2010 and BES

Is it possible to have three diffferent Blackberry devices each one of them configured to access to the same Exchange account (mail, calendar, contacts) via BES? If I read an email on a BB, the ...
1
vote
4answers
1k views

Must I have Exchange to use Blackberry Enterprise Server Express?

In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a ...
1
vote
2answers
414 views

Free SSH App for RIM's BlackBerry (Bold - 9700)?

I have found a few SSH programs for the BlackBerry through BB App World but they are rather costly. Does anyone know if there may be a free one available somewhere or is the App World all inclusive? ...
1
vote
2answers
51 views

Can I add a second mobile/cell network to my Blackberry Express Server?

We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters) Our US users have got wind of this and are hoping we can do the ...
1
vote
2answers
115 views

BES upgrade from 4.1.7 to 5

Currently running BES 4.1.7 but for some reason bio direction calendar isnt working (BB to outlook) I dont know anything about BES and ive tried all the forum posts to fix it but nothing. So the ...
1
vote
1answer
403 views

How to import a policy on BlackBerry Enterprise Server Express

I'm very new to the BlackBerry world and yesterday i finished the deployment of the BES Express SP2 on my environment. The problem is that after i activated my BB phone whit this BESX server, the ...
1
vote
2answers
368 views

BlackBerry Professional Software - using Exchange Server

Will the BlackBerry Professional Software allow me to get my work email (Exchange Server) and be able to send/receive? What about contacts and calendar items?
1
vote
1answer
770 views

How exactly does e-mail push work in non-blackberry phones?

I've been a blackberry user for the past 6 years. I've convinced myself to make the switch to an Android device. I have already started some Android development so having an actual android device ...
1
vote
2answers
413 views

Blackberry internet services with exchange 2010

I'm upgrading our network from Exchange 2003 to Exchange 2010 and it's going swimmingly. Well it was, I've moved some users to the 2010 box with blackberries (iphones working fine) and I can't get it ...
1
vote
2answers
292 views

Emails moved from Inbox to Public Folders still appear on BlackBerry

I have user who moves emails from his Inbox into Public Folders from within Outlook. The problem is that these messages still appear on his blackberry. Deleted Messages go, messages moved to other ...
1
vote
1answer
217 views

Firewall Security for Blackberry Express Server

I want to install Blackberry Express Server on my Exchange 2010 server for users at my company, but I am wary of simply opening up ports to my server directly to the internet. Are there any good ...
1
vote
2answers
2k views

How to change Blackberry initial message download limit

BES 4.1.6 Blackberry 8300 (curve) Hi guys, I've noticed that handhelds will typically only retrieve the first few KB and then prompt the user to manually retrieve more (or auto-retrieve if they ...
1
vote
1answer
74 views

Blackberry Access to Powered Down Exchange

I work with a company (it's more of a charity really) who have a single Exchange Server, with a few Blackberry users, who download emails via POP3 or IMAP. They are in a developing country and so ...
1
vote
3answers
1k views

Cached Exchange Mode and BlackBerry/BES

We have some BlackBerry synchronization problems. A Google search of "Cached Exchange Mode and BlackBerry", but I can't really find a definitive answer. Is there anybody here who has tested this and ...
1
vote
3answers
925 views

Changing Exchange primary email address with respect to BlackBerry Server

What impact (if any) does changing a primary email address in Exchange have on BlackBerries that are activated on that server? For example, say I have a primary email address of user@xyz.com and I ...
1
vote
1answer
88 views

What exactly is a “BES Router” and how is it different from BES?

I've heard the term "BES Router" used from time to time but I don't understand what it is. I tried checking support KB articles on RIM but it still seems a little ambiguous. Can someone please ...
1
vote
1answer
219 views

BESX is not sending activation email

On the same 2008 R2 server installed are an Exchange 2010 SP1 and a BESX. Installation of BESX completed without any problems and by following the instructions provided by RIM's site. However ...
1
vote
1answer
426 views

BES Express installer cannot find any Global Catalog servers

Quick description of the situtation: I have a test machine (we need to test our software which talks to BB devices against releases of BES/BES Express) which is running Win Server 08 R2 as domain ...
1
vote
1answer
259 views

Blackberry 8130 doesn't remember contacts (BES)

I've got a user with an 8130 attached to our Blackberry Enterprise Server who had around 1500 contacts synced to his phone. Now it's only showing 8. I've disabled wireless sync on the phone and in ...
1
vote
1answer
359 views

Separate blackberry Icon for Blackberry Professional Server Messages?

By default when you setup a phone with BPS/BES, all of the messages from that server go into the messages folder, instead of creating a separate icon for that e-mail account. I've found this ...
1
vote
1answer
669 views

BES 5.0 SSL Certificate

I have recently installed BES 5.0 on a Hyper-V (i know it's not officially supported) 64-bit Server 2008 box with a remote SQL 2005 database. I successfully installed and was able to access the ...