Tagged Questions

A widely used bug / defect tracking database originally from the Mozilla project.

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0
votes
2answers
30 views

Bugzilla is not sending out emails

Hi I'm pretty new at this and I'd like to ask how to debug any of my installations. Bugzilla doesn't seem to be sending out emails. If i set the delivery method to 'test' a mailer.testfile is ...
0
votes
3answers
36 views

There is no SMTP option in my bugzilla

I've installed Bugzilla in CentOS 5.5. But when I try to configure the Email I find there is no SMTP option in mail_delivery_method list. There are only Test/Sendmail/None. What can I do if I want use ...
0
votes
0answers
149 views

How to solve “Forbidden: You don't have permission (For Bugzilla)”?

Disclaimer: I have read most of the articles in this forum regarding this one (I know there are quite a many of them). And since none of the fixes listed here could help me I thought asking a new ...
1
vote
2answers
176 views

BugZilla: Adding PerlConfigRequire to apache2 conf generates errors when restarting service

I've been following the BugZilla installation documentation and using mod_perl w/ apache2. Everything has gone fairly smooth and bugzilla pages appear to be getting rendered and served correctly, but ...
0
votes
0answers
11 views

Installation issues with Bugzilla on Hudson

I have installed Bugzilla Plugin , but it is not appearing as an option when I try to configure any project. Bugzilla is appearing in my installed plugins list and I have restarted the hudson. If ...
0
votes
1answer
33 views

Migrating Bugzilla - Can't find data directory

I have been tasked with migrating Bugzilla to a new server. So far I have been able to get the environment set up properly following this guide https://wiki.mozilla.org/Bugzilla:Move_Installation, ...
-1
votes
1answer
97 views

Bugzilla email issue [closed]

My bugzilla system keep hit the following error: There was an error sending mail from 'bugzilla-daemon@bugzilla.example.com' to 'junxianchong@hotmail.com':Can't send data I think that is some ...
0
votes
1answer
152 views

Bugzilla missing super user information

I set up Bugzilla server on my system and accidentally lost login for it. I have done a research on it but nothing has worked so far. Things that I tried to do are: I tried adding more administrative ...
1
vote
1answer
114 views

Debugging slow Bugzilla form submission on Debian Squeeze

I'm running 64-bit Debian Squeeze and I've installed bugzilla from the repositories. This action has auto-configured and installed: Bugzilla 3.6.2.0-4.5 MySQL Ver 14.14 Distrib 5.1.63 Apache ...
0
votes
1answer
60 views

Setting up an email address when configuring Bugzilla [closed]

I am trying to set up a Bugzilla server using windows installer (Bugzilla setup 4.0). Everything seem to be working well, when I use my personal email account to set up the email address for the SMTP ...
0
votes
1answer
339 views

Configuring Ports.conf to Run Bugzilla on Apache2

Using a guest VM with Ubuntu, I modified /etc/apache2/ports.conf to listen on port 8010. After starting mysql and apache2, I went to http://localhost:8010/bugzilla, however I got a 404 error. I ...
1
vote
0answers
111 views

Installing BugZilla on Snow Leopard Server: Perl install issues

I'm installing BugZilla on Snow Leopard Server (latest version) using these instructions. And I'm having problems installing required perl modules. It says to run commands that look like this to ...
0
votes
1answer
225 views

BugZilla XML RPC Interface

I am attempting to setup BugZilla to receive but reports from another system using the XML-RPC interface. BugZilla works fine on its own with its own interface. When I attempt to test the XML-RPC ...
1
vote
2answers
685 views

Can't install Perl DBD module on Ubuntu (for Bugzilla)

Trying to install bugzilla-4.2.2 on Ubuntu 12.04. When I run checksetup.pl I get the following error: YOU MUST RUN ONE OF THE FOLLOWING COMMANDS (depending on which database you use): PostgreSQL: ...
0
votes
0answers
22 views

mysqli no longer works

This question is bugzilla install issue I never managed to install DBD::mysql and gave up on getting bugzilla installed. however I did install mysql-devel and libz-devel. Now I no longer have ...
2
votes
2answers
500 views

Bugzilla can't install DBD::mysql

Im not at all familiar with anything that I am doing right now... so I am extremely nervous about it. I have some websites running on my server using mysql. I use mysql -v and I get: mysql Ver ...
0
votes
1answer
546 views

Accessing Bugzilla return internal server error

I tried to install Bugzilla 4.2.1 to an Amazon EC2 with Amazon Linux OS. I have installed all the necessary perl_modules from the EPEL repo, and configured httpd and mysqld. But when I try to view ...
0
votes
1answer
167 views

how to disable ssl redirect in bugzilla

In my Bugzilla setup I made a rookie mistake of enabling SSL without any SSL mods loaded on Apache. Now i can't access Bugzilla site using either https or http (obviously :(. Can you someone pls ...
-1
votes
1answer
121 views

Can't locate Bugzilla/Search/Recent.pm in @INC [closed]

Software error: Can't locate Bugzilla/Search/Recent.pm in @INC (@INC contains: . lib C:/Bugzilla/perl/perl/lib C:/Bugzilla/perl/perl/site/lib) at CGI.pm line 30. BEGIN failed--compilation aborted at ...
2
votes
1answer
160 views

Error installing Bugzilla on CentOS

I have been trying to install Bugzilla on a CentOS EC2 instance for days now and I'm running into this error. I have no idea what to do and Google is providing me no help. Can anyone point me in the ...
0
votes
1answer
97 views

Bugzilla LDAP Server2008

Since I upgraded my domain to Windows Server 2008, the LDAP authentication in Bugzilla is failing for certain users (invalid credentials). Is there a fix for this? I am using Bugzilla 3.0. Please ...
0
votes
2answers
521 views

Auth log error : Is it a Hack?

I was just going through auth.log file, I found the following error. Can anybody tell is it a hack or just log of Bugzilla which I installed & throughing an error. Mar 12 06:50:10 bigbugz02 ...
0
votes
1answer
369 views

Will the Bugzilla:Win32InstallPackages work on windows 2008 R2 64-bit?

Will the Bugzilla:Win32InstallPackages work on windows 2008 R2 64-bit?
-3
votes
2answers
186 views

Getting this Software Error on trying to update the parameters in bugzilla-4.0.4

Getting this Software Error on trying to update the parameters in bugzilla. Error in tempfile() using data/params.XXXXX: Could not create temp file data/params.BFQJE: Permission denied at ...
0
votes
1answer
273 views

Bugzilla: can I configure one “urlbase” that works internally and externally?

PROBLEM: I have Bugzillla 3.6 running on Linux, with a Windows 2008 server for our internal DNS. I need to set Bugzilla's urlbase" so the SAME configuration will work for INTERNAL clients (EX: ...
-2
votes
1answer
64 views

Bugzilla Migration [closed]

We have Bugzilla 2.20.1 installed(pretty old) which is running on production server. We are planning to have migration to the new version. The following are the version which we have installed on ...
0
votes
1answer
344 views

How to get Apache to serve SSL Bugzilla CGI from a subpage (NOT subdomain)?

I'm trying to set up Bugzilla with SSL to be served by Apache from https://www.foo.com/bugzilla since I don't want to pay for an extra SSL cert to get a subdomain for bugzilla. What is the best ...
1
vote
1answer
237 views

How to use Bugzilla behind a reverse proxy Apache?

We have a bugzilla service sitting on a internal server. We are trying to make it accessible from outside via an Apache server which will act as a proxy. So far, with mod_proxy and mod_proxy_html, we ...
0
votes
1answer
546 views

Bugzilla - How to setup MTA that will receive Gmail to create bugs

I have been looking for a while on setting up an MTA for bugzilla to receive bugs via email and am not really seeing any detailed guides. Currently I am using gmail as the outbound smtp for messages, ...
2
votes
1answer
576 views

Bugzilla : No SASL mechanism found

I am using Bugzilla on windows 7. I am using the unofficial Bugzilla installer. I followed the steps accordingly and gave valid credentials wherever required. I open Bugzilla and try to create a new ...
0
votes
2answers
209 views

Bugzilla error after installation

After the installation of bugzilla, I am unable to find the bugzilla login page, The following are the errors which is showing in the browser. ./data/params file does not exist. You probably need to ...
1
vote
2answers
1k views

Bugzilla install-module.pl can't find “make” but it's installed and in my path

I'm installing Bugzilla on a new Ubuntu server, and ./checksetup.pl finds one more library I need to install. So it tells me to run this command: /usr/bin/perl install-module.pl Math::Random::Secure ...
0
votes
2answers
642 views

Bugzilla not sending emails, even to the test file?

I have installed and setup Bugzilla3 for my domain. Everything is working properly except for the email functionality. The server uses Postfix, and that works for my PHP application, and command ...
1
vote
1answer
648 views

Bugzilla CGI not working under Apache on Windows 7 [closed]

I am trying to install Bugzilla on my Windows 7 machine. I have only been able to get the apache,mysql,perl stack operational by installing XAMPP. Apache works well for php, and mysql seems quite ...
1
vote
1answer
83 views

What needs to be done to cleanly move a Bugzilla installation from one server to another?

I have the most recent version of Bugzilla running on one server, and need to migrate it to another. What steps need to be taken to cleanly move Bugzilla to another host? Minimal downtime is ...
1
vote
1answer
267 views

How to backup bugzilla

The server is bit old running on Debian sarge 3.1. What are the important things to backup while making a backup of bugzilla? Please guide me how to process with it.
0
votes
2answers
71 views

bugzilla shared between different sites with inequal network access

I am trying to find a good solution to have a single instance of Bugzilla accessed by different groups and some of those groups may have very slow or even intermittent network access. As far as I can ...
1
vote
3answers
2k views

Bugzilla Installation / perl-DBD-mysql

While running ./checksetup.pl I get this error where the installation stops. Reading ./localconfig... Checking for DBD-mysql (v4.00) ok: found v4.018 Checking for MySQL ...
1
vote
1answer
1k views

How do I determine my Active Directory credentials? [closed]

I've recently joined a painfully large corporation that uses AD for authentication. I would like various services in my group (Bugzilla, mailman, Apache) to use AD for authentication. This guide: ...
0
votes
2answers
1k views

Step by step guide to setup bugzilla for shared hosting

I am using bluehost shared hosting. I want to setup bugzilla. There are lot of guides on google search. As i having a tons of stuff on bluehost. I am looking for a trustable source. Anybody who is ...
1
vote
1answer
309 views

Setting up Bugzilla with hudson

Not sure if this is right place for this question but I'll ask anyways. I'm trying to set up bugzilla with hudson but not sure how it works. Can anyone give me any pointers?
4
votes
3answers
2k views

How do I get Bugzilla to authenticate with Active Directory LDAP?

After reading this guide and trying a ton of permutations based on that, is there an easy way to get Bugzilla working with an AD server? I keep getting the error: 80090308: LdapErr: DSID-0C0903A9, ...
1
vote
1answer
62 views

Incomplete link for create account request email from bugzilla

The email i got has incomplete link , i.e. a link without host name & http:// for creating account, how can i set my custom host with http:// for every link sent from bugzillain email ? Please ...
0
votes
1answer
2k views

Problem in installing & configuring bugzilla

Can somebody help me in installing bugzilla (list out exact steps if possible) on Windows Server 2008 with IIS 7.0 , Mysql 5.1 & existing email server(already configured)? I followed installation ...
0
votes
1answer
419 views

Subversion and BugZilla sharing accounts problem

I installed bugzilla and subversion on my server. I'd like them to share accounts. So I googled and found this post here. I installed mod_auth_mysql, applying patch for apache 2.2.3 but it doesn't ...
1
vote
2answers
393 views

How to limit the number of concurrent CGI script invocations in Apache 2.2?

How can I limit the number of concurrent CGI invocations in Apache 2.2.x? More specifically, my problem is this: I have Apache hosting a Bugzilla instance and other stuff on one server. There's very ...
0
votes
2answers
141 views

DBD::mysql for bugzilla installation

I was installing bugzilla 3.6.3 i have a dependency for DBD::mysql 4.0 currently DBD::mysql installed on the system is 3.0.This is a centos machine and if any one let me know how to install this ...
1
vote
1answer
73 views

Which bugzilla version to install

Which Bugzilla version to download and install http://www.bugzilla.org/download/ on RHEL5
0
votes
2answers
782 views

How to upgrade Bugzilla on Windows

I installed Bugzilla with the handy Windows Installer (https://wiki.mozilla.org/Bugzilla:Win32InstallPackages) I'm trying to upgrade to 3.6.3 following these instructions. I've downloaded the tarball ...
2
votes
2answers
814 views

what is the location of the log file for bugzilla on windows

We are using Bugzlla on windows. We set up the SMTP server configuration in the admin parameters. But Bugzilla is unable to send emails. It always reports "Could not authenticate user". How to know ...

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