A widely used bug / defect tracking database originally from the Mozilla project.

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6
votes
3answers
2k views

How do you track and debug mySQL performance issues?

I have a server system running on Mac OS X 10.4 (Darwin Kernel Version 8.10.1). This server is used mainly as a Bugzilla Server, but there are some other web-based services running (Testlink, ...
6
votes
2answers
415 views

In Mercurial, how can I tie a bunch of commits to a single issue in our bugtracker?

We currently use svn and, through the user of hooks, are able to ensure that every commit message is prefixed by a bug-number (which ties those commits to a problem report in our Bugzilla issue ...
4
votes
3answers
4k views

How do I get Bugzilla to authenticate with Active Directory LDAP?

After reading this guide and trying a ton of permutations based on that, is there an easy way to get Bugzilla working with an AD server? I keep getting the error: 80090308: LdapErr: DSID-0C0903A9, ...
4
votes
1answer
275 views

Can I integrate Bugzilla with an existing website and SVN server?

I am running a apache2 server which hosts a website, as well as svn source repository. Currently, the svn authentication is done with mod_auth_dbd which talks to a MySQL database. Users can log in ...
3
votes
5answers
2k views

Broken upgrade of debian, causing perl issues

So I stuffed an upgrade of debian, both upgrade and dist-upgrade. I am more used to yum but thats no excuse. Now things are being silly. The majority of things work, however, my bugzilla install ...
3
votes
2answers
3k views

Bugzilla install-module.pl can't find “make” but it's installed and in my path

I'm installing Bugzilla on a new Ubuntu server, and ./checksetup.pl finds one more library I need to install. So it tells me to run this command: /usr/bin/perl install-module.pl Math::Random::Secure ...
3
votes
5answers
4k views

Bugzilla mail_delivery_method using TLS for Gmail

I installed the TLS as described on this page and verified that the package is installed. I restarted the Apache server, logged in to BugZilla as admin and went to Administration -> Parameters ...
3
votes
3answers
3k views

bugzilla3, mysql-server-5.1, mysql-server-5.0 and ubuntu

I'm trying to install bugzilla3. I previously had mysql-server-5.1 installed, and it gave the following error: Aborting downgrade from (at least) 5.1 to 5.0. dpkg: error processing ...
2
votes
4answers
1k views

Perl CGI.pm module wildly out-of-date on RedHat/CentOS 5

I am trying to install all my Perl modules from RPM (using rpmforge.net), instead of just acquiring them from CPAN. My ultimate goal is to get Bugzilla 3.4.4 running. It requires CGI.pm 3.21 or ...
2
votes
1answer
39 views

Why is Bugzilla slow to save my changes?

I've installed Bugzilla 4.4.5 from source on a CentOS 5 machine. Served through a virtual host on the standard CentOS 5 Apache install, using MySql and installed-from-source Perl. Originally the ...
2
votes
2answers
1k views

Bugzilla can't install DBD::mysql

Im not at all familiar with anything that I am doing right now... so I am extremely nervous about it. I have some websites running on my server using mysql. I use mysql -v and I get: mysql Ver ...
2
votes
1answer
537 views

Correct way to set up Bugzilla collectstats.pl cron job?

To enable bug graphs in Bugzilla you need to run collectstats.pl as a nightly cron-job. The manual has a section on setting this up - add a cron job 5 0 * * * cd <your-bugzilla-directory> ; ...
2
votes
4answers
608 views

one step Bugzilla installation

I'm looking into installing Bugzilla either on a Windows or Linux box. Bugzilla requires a bunch of packages (apache, sql, mail sending?). Does anyone know of a pre-packaged installer which includes ...
2
votes
3answers
965 views

How can I run Bugzilla on Windows with Strawberry Perl?

I've been at it for 3 days now, and run into, usually, a Storage.pm problem with the "Binary image v18.86 being greater than 2.7". I've tried different Bugzilla's: 3.0.8, 3.2.4, 3.4rc1. Next I'll be ...
2
votes
2answers
1k views

Bugzilla : No SASL mechanism found

I am using Bugzilla on windows 7. I am using the unofficial Bugzilla installer. I followed the steps accordingly and gave valid credentials wherever required. I open Bugzilla and try to create a new ...
2
votes
2answers
2k views

what is the location of the log file for bugzilla on windows

We are using Bugzlla on windows. We set up the SMTP server configuration in the admin parameters. But Bugzilla is unable to send emails. It always reports "Could not authenticate user". How to know ...
2
votes
4answers
1k views

Set up server at home for running svn and Bugzilla

I'm a fairly experienced developer, but when it comes to servers and network related stuff, I'm pretty green. We are developing a web site, and I would like to set up a server that can host my ...
2
votes
0answers
93 views

Bugzilla extremely slow on EC2, RDS PostgreSQL

The Problem I have installed Bugzilla on an EC2 instance, using PostgreSQL RDS as my database. After entering a few dozen bugs, Bugzilla became unbelievable slow, and I get a lot of timeouts. ...
2
votes
1answer
275 views

Error installing Bugzilla on CentOS

I have been trying to install Bugzilla on a CentOS EC2 instance for days now and I'm running into this error. I have no idea what to do and Google is providing me no help. Can anyone point me in the ...
2
votes
1answer
250 views

Bugzilla through an apache reverse proxy

I am trying to access bugzilla through an apache reverse proxy. I have the usual ProxyPass and ProxyPassReverse settings and this works to bring back the page, but it does not bring back any ...
1
vote
2answers
2k views

Can't install Perl DBD module on Ubuntu (for Bugzilla)

Trying to install bugzilla-4.2.2 on Ubuntu 12.04. When I run checksetup.pl I get the following error: YOU MUST RUN ONE OF THE FOLLOWING COMMANDS (depending on which database you use): PostgreSQL: ...
1
vote
1answer
87 views

What needs to be done to cleanly move a Bugzilla installation from one server to another?

I have the most recent version of Bugzilla running on one server, and need to migrate it to another. What steps need to be taken to cleanly move Bugzilla to another host? Minimal downtime is ...
1
vote
2answers
1k views

How to apt-get perl module “Template”

I'm installing Bugzilla and thus I"m working through a list of perl modules to install. I've managed to get a lot of them up and running except for the below Template module. Is there a apt-get ...
1
vote
1answer
23 views

Adding Bugzilla links to Mediawiki

We have both Bugzilla (3.2.5.1-2) and Mediawiki (1.20.2) and I would like an easy way to create links to bug reports from a wiki page. I've noticed that the main Wikipedia site has a shortcut to bug ...
1
vote
1answer
497 views

How to backup bugzilla

The server is bit old running on Debian sarge 3.1. What are the important things to backup while making a backup of bugzilla? Please guide me how to process with it.
1
vote
3answers
2k views

Bugzilla Installation / perl-DBD-mysql

While running ./checksetup.pl I get this error where the installation stops. Reading ./localconfig... Checking for DBD-mysql (v4.00) ok: found v4.018 Checking for MySQL ...
1
vote
1answer
2k views

How do I determine my Active Directory credentials? [closed]

I've recently joined a painfully large corporation that uses AD for authentication. I would like various services in my group (Bugzilla, mailman, Apache) to use AD for authentication. This guide: ...
1
vote
1answer
212 views

bugzilla update error (3.6.1 to 3.6.2)

After patching to 3.6.2 using the .diff from bugzilla.org I receive 'Internal Server Error' when loading my bugzilla page - and Apache reports the following in error.log Can't locate Bugzilla.pm in ...
1
vote
1answer
48 views

Bugzilla - Show product on search page

How do I show the product on the search page. I have many products and want to know which one a particular bug relates to without having to click into the bug.
1
vote
3answers
1k views

Problem with Postfix

I have Postfix installed and Sendmail is not running. I try to send mail using mail but the following warning comes up and the mail doesn't get sent: postdrop: warning: unable to look up ...
1
vote
1answer
376 views

Syntax highlight in bugzilla

I have Bugzilla installed on Ubuntu Server. Is that possible to add syntax highlight to Bugzilla comments (for C++ code)? Now code pasted in comments looks not well formatted and it makes harder to ...
1
vote
2answers
316 views

How do I build and configure a local CPAN module repo?

I'm a sys admin administering three air gapped (zero internet access) supercomputers. On one of the supercomputers we need to run Bugzilla. I already built my own local yum repository, but now I ...
1
vote
1answer
901 views

Bugzilla - How to setup MTA that will receive Gmail to create bugs

I have been looking for a while on setting up an MTA for bugzilla to receive bugs via email and am not really seeing any detailed guides. Currently I am using gmail as the outbound smtp for messages, ...
1
vote
1answer
2k views

Bugzilla CGI not working under Apache on Windows 7 [closed]

I am trying to install Bugzilla on my Windows 7 machine. I have only been able to get the apache,mysql,perl stack operational by installing XAMPP. Apache works well for php, and mysql seems quite ...
1
vote
1answer
545 views

Setting up Bugzilla with hudson

Not sure if this is right place for this question but I'll ask anyways. I'm trying to set up bugzilla with hudson but not sure how it works. Can anyone give me any pointers?
1
vote
1answer
76 views

Incomplete link for create account request email from bugzilla

The email i got has incomplete link , i.e. a link without host name & http:// for creating account, how can i set my custom host with http:// for every link sent from bugzillain email ? Please ...
1
vote
2answers
598 views

How to limit the number of concurrent CGI script invocations in Apache 2.2?

How can I limit the number of concurrent CGI invocations in Apache 2.2.x? More specifically, my problem is this: I have Apache hosting a Bugzilla instance and other stuff on one server. There's very ...
1
vote
1answer
76 views

Which bugzilla version to install

Which Bugzilla version to download and install http://www.bugzilla.org/download/ on RHEL5
1
vote
1answer
2k views

Need Help getting perl module DBD::mysql installed for bugzilla on RedHat

Hi everyone I am having some issues getting Bugzilla setup, I have the software on the server and am trying to get the pre-rec's setup. I am using RedHat 4.1.2-42. I have all of the required perl ...
1
vote
2answers
586 views

Repository bugzilla package changed to bugzilla3 in Lenny; upgradable?

This question was asked in debianhelp.org almost half a year ago, but never got an answer. I wasn't the one who posted it, however I was today facing exactly the same question. Not sure if copying it ...
1
vote
0answers
855 views

How to solve “Forbidden: You don't have permission (For Bugzilla)”?

Disclaimer: I have read most of the articles in this forum regarding this one (I know there are quite a many of them). And since none of the fixes listed here could help me I thought asking a new ...
1
vote
2answers
485 views

BugZilla: Adding PerlConfigRequire to apache2 conf generates errors when restarting service

I've been following the BugZilla installation documentation and using mod_perl w/ apache2. Everything has gone fairly smooth and bugzilla pages appear to be getting rendered and served correctly, but ...
1
vote
1answer
255 views

Debugging slow Bugzilla form submission on Debian Squeeze

I'm running 64-bit Debian Squeeze and I've installed bugzilla from the repositories. This action has auto-configured and installed: Bugzilla 3.6.2.0-4.5 MySQL Ver 14.14 Distrib 5.1.63 Apache ...
1
vote
0answers
198 views

Installing BugZilla on Snow Leopard Server: Perl install issues

I'm installing BugZilla on Snow Leopard Server (latest version) using these instructions. And I'm having problems installing required perl modules. It says to run commands that look like this to ...
1
vote
1answer
415 views

How to use Bugzilla behind a reverse proxy Apache?

We have a bugzilla service sitting on a internal server. We are trying to make it accessible from outside via an Apache server which will act as a proxy. So far, with mod_proxy and mod_proxy_html, we ...
1
vote
1answer
588 views

Trouble when running checksetup.pl

i am trying to install bugzilla on a mac os x snow leopard server - when i run the checksetup.pl i get this: ./localconfig: Permission denied at Bugzilla/Install/Localconfig.pm line 377, line 253 ...
1
vote
1answer
87 views

CGI script runs when called directly, but not when it's the index

Having never worked with CGI before (I'm a PHP person, really), I'm confused as to why my installation of Bugzilla won't display the index page correctly. Before you ask: libapache2-mod-fastcgi is ...
0
votes
3answers
2k views

Fedora vs Ubuntu vs Debian to host Subversion and Bugzilla over Apache

I'm not interested in a flame war of Ubuntu vs Fedora vs Debian vs whatever. What I am interested in is whether or not I should move my current Ubuntu server to Fedora or Debian. I have been able to ...
0
votes
2answers
2k views

Step by step guide to setup bugzilla for shared hosting

I am using bluehost shared hosting. I want to setup bugzilla. There are lot of guides on google search. As i having a tons of stuff on bluehost. I am looking for a trustable source. Anybody who is ...
0
votes
2answers
1k views

How to upgrade Bugzilla on Windows

I installed Bugzilla with the handy Windows Installer (https://wiki.mozilla.org/Bugzilla:Win32InstallPackages) I'm trying to upgrade to 3.6.3 following these instructions. I've downloaded the tarball ...