CM 8.6 -- Unity 8.6. Our CEO wants calls to his extension to forward to the operator extension, after hours. Do I configure the DN, the device or the user settings in Unity? None? All? Can this be ...
In Unity CM 8.6.1, one user's personal greeting settings show the Error greeting is enabled. I cannot disable it. I also cannot enable the standard greeting. Calls for this one user do not go to voice ...
I am trying to analyze our telephone usage to evaluate our phone plan with our PRI provider. I have enabled CDR records within Call Manager and am able to generate "Gateway Summary" reports which ...
I have about 15 phones and am looking to upgrade from asterisk to an all Cisco solution. Do we need to replace the phones as well?