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0answers
34 views

Outlook CRM Add In - Auto Track Option is Missing

I followed this article in an attempt to set up auto tracking of emails using the Outlook CRM add in: ...
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0answers
223 views

crm resource cleanup command in pcs?

Is there an alternative command for crm resource cleanup <rsc> in the pacemaker configuration system? I got the following error message from pcs status and I found on different sites, that a crm ...
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0answers
732 views

CentOS 6.4 iSCSI Target - crm shell error

I try to make a iSCSI Target on CentOS 6.4 with DRBD, Pacemaker, Open-iSCSI and LVM2. Now i need to prepare the HA iSCSI Target configuration on the crm shell, but if i enter the configure mode, ...
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1answer
38 views

Is it possible to deploy CRM 2011 on premise without Domain Administrator rights?

We are installing an on-premise CRM 2011. We are using an OU in the corp AD domain but we don't have Domain Admin rights. Is it possible to have a successful deployment? I heard that it is important ...
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votes
2answers
204 views

Server intermittently inaccessible externally (but accessible internally continuously)

I have a CRM on a server on a network. We have a static IP and another server outward facing. We use port-forwarding to map to the CRM, so that when you go to the IP or the FQDN, you get to the CRM: ...
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1answer
223 views

Crm Dynamics 2011 on Windows Server 2012 - Installing

I'm following a link by Daniel Craig on installing -http://danielcai.blogspot.ca/2012/05/install-crm-2011-on-windows-server-8.html Getting Windows Server 2012 running has been like getting hair out ...
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1answer
69 views

Dynamics CRM Outgoing Email Router

Using: Exchange 2010 on Win 2008 & CRM 2011 on Win 2008 I have my email router configured and when I choose test access I get a successful message for Outgoing mail. However, when I reply to an ...
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votes
1answer
151 views

Using subdomains, separate databases, and virtual hosts to scale SAAS [closed]

I am building office management software on a LAMP server on a SAAS model. My clients typically have 5-10 thousand customers they are tracking with all of their contact, invoicing, appointment ...
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2answers
859 views

Outgoing calls from vtiger to an asterisk extension

I've successfully installed vtiger and asterisk on Ubuntu, and I managed to configure them such that I get an incoming and an outgoing popup in vtiger. The problem is that when I click on an extension ...
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1answer
98 views

failover with crm - current server

crm status is kind of confusing :-( Which of the 2 nodes is the currently selected one and which one is the alternative machine for failover scenario? crm status ============ Last updated: Sun Jul ...
0
votes
1answer
656 views

Elastix call-center with computer telephony crm integration

The title isn't explanatory enough but I can't explain it better. I want to setup a call-center using elastix which would have the following feature: Suppose bob(client) calls the center and ...
0
votes
1answer
338 views

Monitoring pacemaker

How do you monitor if pacemaker is still working? If all nodes are online and not in a state of standby or even offline/down? Monitoring the services isn't the problem, this can be done directly. But ...
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votes
1answer
902 views

How to associate a softphone with a phone url

I'm trying to get click to call to work using Qutecom for a softphone and a Greesemonkey script to turn phone numbers into clickable urls. Whenever I click on the phone number link I get an error ...
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1answer
334 views

Click to call with a soft phone

I'm trying to set up click to call with a soft phone. I'm using QuteCom for the soft phone, vTiger for the CRM and Asterisk, through Elastix for the PBX. I was wondering if someone could point me in ...
2
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0answers
333 views

Using PowerShell to set the Dynamics CRM 2011 Outlook Client Synchronization Process

We recently just moved from Microsoft Dynamics CRM 4 to Microsoft Dynamics CRM 2011 and are experiencing some performance issues with users on the Outlook Client. After reading this: ...
0
votes
1answer
256 views

Error Migrating CRM 4.0 to CRM 2011

I have a CRM 4.0 32bit in my network with SQL 2008 SP3 installed on it. I installed a new CRM 2011 64bit server with SQL 2008 R2 SP1 on my network with reports extension and update rollup 5. On the ...
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vote
1answer
437 views

Help with repairing Dynamics CRM 2011 Server

As stated above, I had a bit of an issue with my CRM 2011 server last week. I run a small computer repair company and use it to manage my clients. I was running the server in a VirtualBox VM and the ...
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votes
1answer
437 views

DRBD Replication failure

A couple of weeks ago I setup a 2 nodes CRM system with one of the resources managed being MySQL over DRBD. Today for maintenance reasons I restarted both nodes but now they can't connect to each ...
3
votes
3answers
251 views

Can we use our local AD in an external hosted CRM installation?

As I said in the title we have to migrate MS Dynamics CRM 4.0 Server and database from our local network, to an external datacenter. This datacenter has different domain and active directory. The ...
0
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1answer
213 views

Does hosted MS CRM integrate with my local Exchange and AD?

One of our clients has on premise Microsoft CRM 4.0 Workgroup edition and Exchange, and I'm looking into the possibility of moving CRM off site to a specialist company as a hosted (SaaS) solution. ...
1
vote
1answer
230 views

window 7 UAC aproved unaproved list

Problem: Not able to print reports in CRM because of UAC blocking it. Notes: A user with local admin has clicked no to the UAC prompt in CRM while printing a report. The prompt was for a program ...
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votes
2answers
492 views

How can I make CRM 4.0 Internet Accessible?

I have inherited a group of servers that I am now administrating full-time. We have a CRM 4.0 installation that is installed on one of the DCs in the local domain. The CRM database, however, is stored ...
1
vote
1answer
369 views

How can we measure the bandwidth for Ms Dynamics CRM?

We have to measure the bandwidth that Ms Dynamics CRM use. Does anybody know if there is an application for this issue or another way through our server? (Windows Server 2003 R2)
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1answer
177 views

Open source alternatives to sales force [closed]

Is there any open source web application similar in features and operation to salesforce.com?
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votes
1answer
109 views

Dynamics CRM Password issues

I have recently changed our Dynamics CRM server Administrator account password and since this change my CRM web access is no longer working I just get a basic CRM page outline with no detail and error ...
0
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1answer
133 views

Upgrade path from CRM 3 SBS to CRM 4 Workgroup Edition

I have been tasked with upgrading a customer's CRM installation from CRM 3 SBS to CRM 4 Workgroup edition running on a dedicated server. Current Situation dc1.example.com Windows 2003 Small ...
3
votes
1answer
136 views

Apache2, PHP 5.2.8 Working - CRM Install Wizard Doesn't See the PHP Version

The Apache2 server and PHP version seem to be in order, but when I launch the CRM installer at http://localhost/<CRM dir>/install.php The wizard says I need a minimum of PHP 5.1 and preferably ...
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2answers
795 views

PHP Script Won't Run - Apache2/MySQL Servers Running, PHP Installed - Ubuntu 10.04

I am trying to install a CRM on a Linux (Ubuntu 10.04) laptop to do some testing. Installing the current versions of Apache, MySQL and PHP, and getting the CRM to run is easy. It's when I try to go ...
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1answer
143 views

Transferring Microsoft CRM data

My boss has asked me to transfer data from the current Microsoft CRM 4.0 server to a new one. I myself haven't used CRM at all. I've done some research and come across various ways to import data from ...
0
votes
2answers
137 views

Experiences with hosted (off-site) Microsoft Dynamics CRM?

We're currently testing Microsoft Dynamics CRM hosted by Fpweb. I've been asked by the lead on the project how we can increase the speed at which CRM pages in IE load. The delay seems reasonable to me ...
2
votes
3answers
521 views

Costs For Building An In-House Custom VoIP Gateway?

I am looking for both technical and financial advice for this. In short, my client has approached me concerning a project that they wish to undertake regarding building a very small "today" call ...
1
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1answer
478 views

How to use skype as customer service tool

I would like to allow multiple support engineers to use the same skype account to communicate with customers. This also means multiple simultaneous voice calls with of the support skype account with ...
0
votes
1answer
300 views

Are MSP patches supported on Windows 7 RC?

I have an MSP patch file for Microsoft Dynamics that runs fine on Windows XP, but fails to run on Windows 7. The file launches (with Microsoft Installer) but then fails and gives the error: A fatal ...
1
vote
2answers
385 views

Installing SugarCRM On Ubuntu

I need a stellar guide to installing SugarCRM On Ubuntu, can anyone recommend a website or a document to doing so?
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7answers
2k views

Alternative to MS Dynamics CRM 4.0?

A customer of mine have been testing a trial of MS CRM 4.0 that I installed for them, but they concluded that it might be a bit heavy for them. I promised them to look into other CRM applications that ...
3
votes
4answers
1k views

Point of Sale/CRM for computer repair businesses

Starting up a mobile computer repair company and I am looking at POS/CRM solutions. I am trying out Commit CRM, but am looking to find other solutions that are out there to compare with. Features I ...
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1answer
250 views

Can CRM 4.0 and Exchange server be installed on different domains but still work together?

Is it possible to install CRM 4.0 server and an Exchange server on two separate domains but still have them work together?
0
votes
1answer
71 views

CRM4 Rollup 5 worth the upgrade?

I have a Microsoft CRM 4.0 application that has been fairly customized. We have not installed any CRM rollup's. Is it going to be worthwhile to upgrade with the rollup 5.
2
votes
2answers
232 views

Printer issues using Citrix?

We have remote users using Citrix using CRM 4.0 for Outlook 2003. The CRM 4.0 Application is customized and connects to a sharepoint document library. When the user tries to print from the document ...
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4answers
318 views

What open source CRM do you use?

What open source(or not) CRM do you use ? i have come across Tactilecrm and it's kinda' great.
2
votes
2answers
888 views

NetSuite / Telephony Integration

Do we have any NetSuite users out here? I have a customer looking to integrate their NetSuite CRM contacts with a yet-to-be-purchased small-biz VOIP telephony system. There are only a couple users ...
2
votes
2answers
300 views

What are good support forums and blogs related to Goldmine CRM?

What are good support forums and blogs related to Goldmine CRM?