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6
votes
5answers
6k views

What's the difference between a Disaster Recovery Plan and a Business Continuity Plan?

I used to think both terms referred to the exact same thing, but one of my clients just requested to have a look at both documents. The request emanates from the security department of a very big ...
4
votes
3answers
426 views

Documenting Job Schedules?

Once upon a time, I thought I found the perfect way to document all scheduled jobs across all servers. I used Google Calendar and created a cal for each server and then added all the jobs as scheduled ...
13
votes
6answers
550 views

Where can I document useful things to know as a Mac sysadmin?

I've recently done some research on the directory service tools on the Mac (dscl, dsimport, dsexport), and would like to be able to document them somewhere for all to benefit (and perhaps where my ...
5
votes
3answers
351 views

Best solution to store client sysadmin information

I currently work at a small company that manages system administration tasks for a variety of clients. We do our work mostly remotely and we are encountering that the data to all our clients system's ...
14
votes
6answers
1k views

Getting started with documentation

We haven't been doing any documentation at my workplace. I'm completely new to it and ask for some guidance getting started. I have a few questions: What are the essential documents that a ...
7
votes
4answers
1k views

How do you document your Cisco configurations?

How do you document your Cisco configurations? How much / what kind of information do you include in the description field (connects to, circuit ID, device information, etc.)? Do you use any ...
12
votes
5answers
12k views

How do you document windows server configurations?

I come from a Unix background where documenting the configuration of a service (email for example) could be as simple as grabbing a few text configuration files and a paragraph or 2 of explanatory ...
1
vote
4answers
227 views

Migrate existing documentation from word / excel to web

Backstory: We are looking at the posibility to migrate existing documentasion from a windows folder tree ( containing word and excel mostly) to a internal web site ( this is IT dokumentation, if the ...
12
votes
6answers
5k views

free tool for datacenter documentation [closed]

Is there any free tools out there that can help to better document at datacenter, for information like servers in a rack, the group port it is connected to and etc?
2
votes
6answers
399 views

How to deliver documentation for IT tools?

I'd like to deliver an IT tool for use on Windows. The thing is an ISAPI Filter, and I want to describe installation, operations, and configuration. Currently this is done in a text file, which is ...
2
votes
5answers
641 views

Unable to understand Unix 'find' commands’ manuals completely

I find the synopsis of Find's manual difficult to read Let's assume that you are finding directories with 777 permissions. Pixelbeat's suggestion is find -type d ! -perm -777 My OS/X gives the ...
2
votes
4answers
106 views

Source for documentation on circa 2000 HP hardware?

A previous employer has asked me to come by and see if I can resurrect a computer which has failed since I left -- 8 years ago. The computer in question is a HP 9000 rp2430, HP part A6889A (A Class ...
15
votes
9answers
979 views

Documentation As-A-Manual vs. Documentation As-A-Checklist

I've had discussions in the past with other people in my department about documentation, specifically, level-of-detail and requirements. In their view, documentation is a simple checklist of Y things ...
2
votes
4answers
318 views

Complex software installation documentation procedures or tools

We have to distribute and maintain a somewhat complex software application, whose installer does not (nor is expected to) install and configure every part needed on any possible kind of server. I've ...
51
votes
19answers
14k views

How do you document a network?

I'm not sure how to ask this question, since I'm not in the field. Say you're a network admin and you leave your job. How does the new guy know where to start?
8
votes
4answers
5k views

What is important to document in an active directory server?

Later this year I will be handing over support of my church’s active directory servers to someone else and would like to know what kind of information is important to document and share. Are there any ...
3
votes
7answers
212 views

tutorial/training creation tools

I've used Wink to create Flash tutorials for employees on setting up and using various programs. It's a nice tool, but sometimes I wish I had more options. Have you used a tool or tools to do this ...
1
vote
2answers
253 views

Tips? Where is the best current installation, setup & best practice documentation for a Debian web server? MySQL, PHP5, Mail etc

I'm just looking at installing a Debian production server and would like any helpful links to documentation. You know how things change so fast. I'm likely to be looking for whole sub-systems that ...
8
votes
7answers
288 views

What level of documentation do you expect to be provided to you by developers?

Title says it all really. It can sometimes end up that development and IT are at loggerheads over this sort of thing. What level of documentation do you expect when you're expected to install, patch, ...