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48
votes
34answers
8k views

How are you documenting your work, processes and environment?

Are you using a wiki format? If so, which product? (MediaWiki, Confluence, Sharepoint etc.) Have you create a knowledge base? (Problem/solution-oriented short documents.) What challenges do you find ...
60
votes
19answers
21k views

How do you document a network?

I'm not sure how to ask this question, since I'm not in the field. Say you're a network admin and you leave your job. How does the new guy know where to start?
6
votes
6answers
2k views

New Sys Admin job…Where do I begin?

I'm looking for some general advice here. I've decided to take my first job in a lead sys admin position...I don't start until next month, but in the meantime I'd like to prepare for the position. ...
7
votes
6answers
986 views

Documenting server details

This could be a very naive question for many of you, but I have problem in answering this one, your help will be deeply appreciated. I need to document the server on which I work, and it should ...
17
votes
9answers
1k views

Documentation As-A-Manual vs. Documentation As-A-Checklist

I've had discussions in the past with other people in my department about documentation, specifically, level-of-detail and requirements. In their view, documentation is a simple checklist of Y things ...
12
votes
6answers
8k views

free tool for datacenter documentation [closed]

Is there any free tools out there that can help to better document at datacenter, for information like servers in a rack, the group port it is connected to and etc?
19
votes
6answers
2k views

Getting started with documentation

We haven't been doing any documentation at my workplace. I'm completely new to it and ask for some guidance getting started. I have a few questions: What are the essential documents that a ...
6
votes
3answers
4k views

Where can I find introductory documentation for ZFS?

I recently installed OpenIndiana because of an interest in ZFS. I like the feature-list of ZFS, but I'm having a hard time wrapping my head around how to configure it. All of the documentation I ...
3
votes
7answers
218 views

tutorial/training creation tools [closed]

I've used Wink to create Flash tutorials for employees on setting up and using various programs. It's a nice tool, but sometimes I wish I had more options. Have you used a tool or tools to do this ...
2
votes
2answers
718 views

How to document mail setup after hand-over

I've just moved a client's email services over from my host to Google Apps. I would like to hand over a document providing all they (or their agent) need should I not be available etc. How are such ...