Are you using a wiki format? If so, which product? (MediaWiki, Confluence, Sharepoint etc.) Have you create a knowledge base? (Problem/solution-oriented short documents.) What challenges do you find ...
I'm not sure how to ask this question, since I'm not in the field. Say you're a network admin and you leave your job. How does the new guy know where to start?
I'm looking for some general advice here. I've decided to take my first job in a lead sys admin position...I don't start until next month, but in the meantime I'd like to prepare for the position. ...
This could be a very naive question for many of you, but I have problem in answering this one, your help will be deeply appreciated. I need to document the server on which I work, and it should ...
I've had discussions in the past with other people in my department about documentation, specifically, level-of-detail and requirements. In their view, documentation is a simple checklist of Y things ...
Is there any free tools out there that can help to better document at datacenter, for information like servers in a rack, the group port it is connected to and etc?
We haven't been doing any documentation at my workplace. I'm completely new to it and ask for some guidance getting started. I have a few questions: What are the essential documents that a ...
I recently installed OpenIndiana because of an interest in ZFS. I like the feature-list of ZFS, but I'm having a hard time wrapping my head around how to configure it. All of the documentation I ...
I've used Wink to create Flash tutorials for employees on setting up and using various programs. It's a nice tool, but sometimes I wish I had more options. Have you used a tool or tools to do this ...
I've just moved a client's email services over from my host to Google Apps. I would like to hand over a document providing all they (or their agent) need should I not be available etc. How are such ...