0
votes
0answers
17 views

Alarm when a queue is unattended

Is there a way to make a trigger/alarm when a queue is left with no one to attend it? My setup is freepbx and CDR-stats, but it could be a plain Asterisk solution as well.
1
vote
1answer
681 views

Accept calls on external cell phones - FreePBX Distro

We installed FreePBX distro last week and configured it so that when someone calls in, it goes to all the phones so someone here can answer the call. After trying all the internal extensions, it ...
14
votes
2answers
936 views

Can anybody explain why to use Asterisk PBX rather than standard PBX from Matrix or Siemens [closed]

Can anybody explain why open-source Asterisk is favourable in comparison with a traditional PBX system from a vendor such as NEC/Syntel/Matrix or Siemens.
0
votes
2answers
461 views

How do I configure additional phone lines asterisk/trixbox?

I have a 4 port Digium card in there, and have 4 lines running smoothly. Now, we added ANOTHER 4 port card 1AEX410PELF and have 4 more analog lines coming into the Trixbox server. It still runs the 4 ...
2
votes
3answers
396 views

How to add more incoming/outgoing lines capability to Asterisk?

We have 4 people call us from around the country at once and it causes our phones to be busy. We want to be able to have at least 8 people call us at once without anyone getting the busy signal. ...
0
votes
1answer
210 views

Get Asterisk/Freepbx to ignore digits that were unnecessarily dialed (area code for local calls)

This is the second part of this question, worded better. Remove local area code on outbound calls, and remove "dial 1" for long distance in Trixbox/Asterisk I have removed the NEED to ...
1
vote
2answers
1k views

Remove local area code on outbound calls, and remove “dial 1” for long distance in Trixbox/Asterisk

We have Trixbox CE 2.8 and Asterisk 1.6. I want to remove the 933 area code so you can just dial 555-5555 instead of 933-555-5555 for local calls. I also want to remove the +1 for long distance so ...
1
vote
2answers
521 views

FreePBX How to play an announcement for misdialled calls

Our Asterisk-based PBX (FreePBX "Tango" distro) does not require any prefix for outgoing calls. The system is able to recognise external numbers and route them appropriately. Some of our users who ...
-1
votes
1answer
87 views

Is a PBX responsible for routing calls, or is that handled by the provider?

I am setting up a PBX that external users will connect to and I was wondering how important PBX placement was. Are calls routed through the PBX itself, or do they go directly through the provider ...
0
votes
1answer
143 views

Automatically log into SIP phone when user logs into Windows

We run an asterisk-based PBX, with FreePBX front end, configured in 'device and user mode' to support hot desking users. That is, a user arrives and sits at any desk, keys *11 into the phone (Cisco ...
1
vote
1answer
869 views

GUI for Asterisk 1.8.8 on Debian 6

Can someone point me towards a tutorial for installing either FreePBX, or a Webmin GUI for Asterisk 1.8.8 on Debian 6? Asterisk Thirdlane Multi Tenant PBX Manager and Asterisk Thirdlane PBX Manager ...
1
vote
2answers
157 views

Advantages and disadvantages to using a VPS (or any remote server) to host a VOIP/PBX system

My company currently runs a Trixbox Pro server locally. We're getting sick of the licensing fees and terrible community support and are considering migrating to something like FreePBX. I see that ...
2
votes
1answer
863 views

Using Asterisk and FreePBX how can I map extensions to outbound routes

I have a Trixbox server (Asterisk and FreePBX) that has multiple tenants on it. I need these tenants calls to go out via different outbound routes in order to split the bills at the SIP trunk provider ...
0
votes
1answer
954 views

How can I limit Asterisk's Chanspy feature to certain channels?

I'm using a standard config of Asterisk 1.4 with FreePBX using the chanspy feature code. I want to restrict what channels it is possible to spy on, ideally doing this in a .conf file. How would I do ...
1
vote
1answer
2k views

How can I link two Trixbox servers to make free calls between them?

We have a Trixbox server at the office, and I have one at my home too. They have been working fine independently of each other for a while, but I figured if they could talk to each other over the ...
2
votes
1answer
814 views

How to setup multiple listening ip addresses on Trixbox

I currently have added another ISP to our Data Center and have decided to setup an additional ethernet alias on our Trixbox for the 2nd ip address of our new provider. From what I have read you can ...