LANDesk provides a suite of products for systems management, security management, service management, asset management, and process management.

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LanDesk, server patching trouble

I've a server that contains lanDesk and i use it for patching other servers. But i've a trouble with a server (we name it r2d2), in lanDesk it says that the patch is succefull but on r2d2 it says that ...
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Is it possible to get a list of all users on a computer with LanDesk?

Is there a way to use LanDesk to query all of the user accounts on a given computer?
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How to audit when a particular program / exe is run

I want to audit our users computers for when a particular program is run, kind of like getting a more detailed report on the lines of the "Used Rarely / Occasionally" type you see in Add/Remove ...