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26
votes
4answers
15k views

Certification authority root certificate expiry and renewal

In 2004, I set up a small certification authority using OpenSSL on Linux and the simple management scripts provided with OpenVPN. In accordance with the guides I found at the time, I set the validity ...
22
votes
3answers
5k views

How do I create the identity certificate required to setup Mobile Device Management on an iOS device?

I'm trying to provision an iOS device to be managed using the Apple MDM capabilities. Using the iPhone Configuration Utility, I'm trying to create a configuration profile. Under the Mobile Device ...
20
votes
8answers
5k views

automated linux deployment and config management at small scale - is it worth it?

i'm about to deploy ~25 servers running debian. machines will have different roles - web servers, java appservs, proxies, mysql boxes. environment will probably not grow much in the future - maybe 2-5 ...
18
votes
6answers
2k views

Creating an IT department? [closed]

Not sure if this is the best place to ask this, but I could really use some suggestions/advice. I was just hired at a small company (10 employees at corporate, plus about five off-site) that basically ...
15
votes
3answers
2k views

Tape encryption management & best practices

I want to enable encryption on all of my backup tapes. I more-or-less know how to do this technically, but the procedural and human elements of implementing this are tricky. I use HP LTO4 drives ...
12
votes
9answers
612 views

What does it take for a sysadmin to have happy customers?

Backing up user directories daily, 24X7 password resets, enabling ssh single sign on, liberal amounts of storage space, a good test environment, HA clusters for controlled upgrades, good editors, up ...
12
votes
8answers
962 views

How do you rate your success as an Administrator?

I am wondering how all you great admins out there rate your success. I am thinking not only in a personal sense but also how you rate your employees and/or department. How do you build a business ...
12
votes
7answers
10k views

How do you keep track of what's connected to your switches?

Currently we manually document the connections to the ports of our switches. Of course, maintenance is a chore, and the documentation is out of date as soon as you save it. Are there any tools for ...
11
votes
2answers
627 views

Anti virus For Linux

Over last year we have tried to deploy antivirus software on production linux servers. In most cases after a few weeks under month end loads applications start running slow, or do not work as it ...
11
votes
4answers
2k views

How do you keep track of installed/used software/systems/services in your organisations server infrastructure?

I'm interested in any software, experience or guidelines listed that help to deal with listing installed services, their primary user (or business person that is responsible for this service), domain ...
11
votes
8answers
1k views

Looking for a recommendation on measuring a high availability app that is using a CDN

I work for a Fortune 500 company that struggles with accurately measuring performance and availability for high availability applications (i.e., apps that are up 99.5% with 5 seconds page to page ...
10
votes
9answers
497 views

Is it common for upper management to show an inherent lack of trust towards system administrators? [closed]

It sometimes appears that any first-round decisions made are met with distrust, as if they (admins) were trying to somehow undermine the company. I would understand a bit of kick-back, to ensure that ...
10
votes
13answers
975 views

Finding a good IT Manager

I am having a hard time finding a qualified IT Manager for the company I work at. We need someone with some really strong management experience with the technology skills to back it up. We keep ...
10
votes
10answers
1k views

What requirements does an IT department work space need?

i need to provide a list of workspace requirements to the IT director for my network operations team. So far I got Secure workspace - so nothing gets stolen and people cant come up to us asking for ...
10
votes
4answers
4k views

How to manage a web servers SSL private key protection (password vs. no password)?

We have a discussion in my company's security group about what's the worse of the following options to manage SSL private key. The web server needs access to the private key for the encryption ...
10
votes
3answers
11k views

Racktables/Rackmonkey any usefull rack management Software out there? [closed]

So what is everybody using to manage their racks. We are currently using MediaWiki with quite a lot of custom templates for the servers/racks and virtualised instances. I looked at racktables.org and ...
9
votes
13answers
753 views

Should a sys admin backup important data in anyway he can, even if he disagrees with the backup strategy?

Recently, one of the main file servers at our company failed. It was using a 4 disk RAID array, but apparently 3 of the disks died, and all the data on the server has been lost. Speaking to the sys ...
9
votes
3answers
9k views

puppet - define wildcard host in nodes.pp

Is there a way to define wildcard hosts in puppetmaster´s nodes.pp say i want all the hosts in one domain to receive a set of classes can i do something like: # nodes.pp # node basenode { include ...
9
votes
4answers
2k views

At what point does a Domain suit a network better thatn a workgroup?

At what point does a Domain suit a network better than a workgroup? Is there a threshold below which a domain is simply too much work for benefits gained? Is there a point after which a workgroup is ...
9
votes
2answers
2k views

Support for virtual IPMI in a VM?

This might be a silly question, but... Is there any hypervisor or other virtualization solution which supports a "virtual IPMI" for virtual machines? I.e. would allow access to something that looks ...
8
votes
8answers
7k views

How do you administer your EC2 Linux boxes?

I have a few EC2 Linux images that do nightly processing jobs for one of my projects. From time to time, I'll need to get in, make some code changes, configure some things, and re-bundle the image. ...
8
votes
6answers
31k views

What is the best webinterface to manage BIND?

I set up BIND DNS which hosts our domain, and I also use it for internal DNS. I set up different views for internal and external hosts and it works OK. My question is which is the best webinterface to ...
8
votes
2answers
295 views

Ways to convince management of a high cost

new here, greetings and such. My problem is relatively simple, but the situation is a tad odd. Currently, I have just been hired on to improve (essentially fix) a server room for a health care ...
8
votes
4answers
192 views

Prevent end-users from purchasing apps on iOS

We are looking to deploy iPads from inside our organization. We want to be able to install apps for users, which can be done via Mobile Device Management. However, we do not want users to be able to ...
7
votes
5answers
968 views

Being a good IT Manager (as opposed to a purely technical role) [closed]

Following on from this question, I'm interested how people effectively transition from being purely technical to taking on more management duties. This has been covered in great books such as ...
7
votes
8answers
3k views

What configuration items do you track for proper configuration management? [closed]

As a professional system administrator, what configuration items do you consider it essential to track to perform proper configuration or change management? For example, in Windows, do you track ...
7
votes
3answers
809 views

SSH key management software? [closed]

I'm trying to find good software to handle SSH keys in my organization. So far I've found keymaster by Envylabs. SKM by Jerome Boismartel. Both could be option if we had only couple of users but ...
7
votes
5answers
346 views

Total SA/Engineer Management Software

So, as we've seen all over server fault, and over the years I've built several of each system, System / Network Monitoring (I use nagios) System / Network Trending (I use Cacti) Centralized Log ...
6
votes
6answers
1k views

New Sys Admin job…Where do I begin?

I'm looking for some general advice here. I've decided to take my first job in a lead sys admin position...I don't start until next month, but in the meantime I'd like to prepare for the position. ...
6
votes
2answers
3k views

Are there huge drawbacks to using an excel 2010 document for password management?

At my old job, we used an open-source, (IMO) secure method for managing network infrastructure, and other important hosts' passwords [with Keepass]. At my new job however, it seems like they're using ...
6
votes
8answers
3k views

Deployment and monitoring tools for java/tomcat/linux environment

I'm a developer for many years, but don't have tons of experience in ops, so apology if this is a newbe question. In my company we run a web service written in Java mainly based on a Tomcat web ...
6
votes
3answers
354 views

too many crons - too many machines !

I have the following problem: too many machines. some groups of machines share the same cron configuration, some not. sometimes, I need to add a crontab entry manually in hundreds of machines. I'm ...
6
votes
3answers
572 views

Puppet Module Resources

Instead of continually writing my own modules to convert systems into puppet management, I would prefer to leverage the community as much as possible. So far I have come across two sites that compile ...
6
votes
12answers
433 views

Tips for Domain Name Management?

Expired domain names = downtime for websites. Downtime = bad. How does your organization make sure domain names have been renewed? I believe ICANN requires registrars to give a notice at 60 days and ...
6
votes
3answers
668 views

How to manage communication during application downtime?

I've had a lot of experiences lately with application downtime, from both vendors and my own applications. This has got me thinking and as best I can google there isn't really a good or standard way ...
6
votes
1answer
850 views

Looking for a tool to plan network/vlan topologies [closed]

I'm looking for a tool (desktop or web-based) that we can use to plan our network topologies using VLAN's. Something capable of defining switches, and mapping VLAN's to the ports and allowing use to ...
6
votes
2answers
2k views

SSH keys management system

I'm looking to switch from password based (which I starting to become overwhelmed with) to SSH keys based system. I'd like to know if there any SSH keys management system or server solution, which ...
5
votes
4answers
191 views

Is it good or not to include all frequently used and important addresses in /etc/hosts?

Is it generally considered a good or bad practice to include all frequently used and company's important hosts in /etc/hosts? Now I can see the following pros and cons: Pros: improved speed, ...
5
votes
14answers
2k views

Creative ways to get rid of IT sales cold calls?

Being the sole IT person here entails that I get to receive the various cold calls for different services/servers/IT products. I've always fended these off in a fairly civil fashion, but really that ...
5
votes
7answers
4k views

Static IP Address assignment vs DHCP address assignment

I manage a small-ish network that consists of less than 70 nodes. The previous system administrators opted to have a dhcp server and manually set dhcp addess. I have opted to rather use dhcp ...
5
votes
9answers
2k views

Can software licenses be resold? [duplicate]

Possible Duplicate: Can you help me with my software licensing question? As there are some license that I have finished using (such as Adobe Photoshop, Microsoft Office, 3D Studio, Autodesk ...
5
votes
6answers
915 views

How do you manage your Mac workstations?

Our whole company is Macs on the desktop. We have primarily iMacs and MacBook pros. For the last few years we've been using RadMind to manage their system image but the software has a number of ...
5
votes
2answers
264 views

Safely install MDM Certificate in MDM Server

I am new to server technology.I know how to obtain an Apple iOS MDM Certificate and to use Apple iOS MDM features, we must: 1. Join Apple’s iOS Developer Enterprise Program. 2. Enroll 3. Register ...
5
votes
2answers
295 views

List of Sysadmin Troubleshooting “Fire Drills”

One of the hardest things to do is to train sysadmins to solve problems (think) in a consistent way, especially when under pressure, the emergency bells are ringing, etc. For some training sessions, ...
4
votes
7answers
258 views

Is part of the job of being a sysadmin tinkering and experimenting? [closed]

From what I've always been able to gather, management expects their sysadmins to be 'up' on new technologies, software, processes etc. I also tend to agree but like the title says, is tinkering or ...
4
votes
4answers
763 views

Creating a bonus definition for an I.T. Manager - Any Ideas?

Not sure if this is a META question or not, but... Anyone know of a good way to define an objective bonus structure for an I.T. manager? I've come up with the following criteria, but I'm not sure how ...
4
votes
7answers
471 views

Tools/servers/services to run a web startup office

For a dev who doubles up as a sysadmin in small web startup, what services/servers/devices do you recommend running? I am also open to best-practices suggestions To get the ball rolling- here are ...
4
votes
2answers
888 views

How do I successfully transition from network administrator to IT Manager? [closed]

I've been a tech for over a decade. I was recently bumped up to IT Manager at my ~75 person company, and now manage a staff of four junior technicians of varying talent and ability. My boss doesn't ...
4
votes
2answers
521 views

How do you calculate ROI for a new product or service offering?

Ok so you have an idea to launch a new product to help you reduce your service desk call. Maybe it is a Employee Password Reset System, a Knowledge Base, or even a tech support chat bot. What are ...
4
votes
4answers
527 views

Open source server monitoring

I'm running Ubuntu server and am looking or a server monitoring utility that is open source/free. We don't need any thing too fancy. Mainly we want to know when the server is offline or if any core ...