Microsoft Outlook 2010 (Version 14.0.x)

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Cached Shared Mailbox issues - Inconsistent updates across users

Our ITSD have recently come across a strange issue, and it involves their shared mailbox that people send incidents to (Assuming they are to lazy to call, or log via the incident portal). The process ...
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1answer
44 views

How to exclude Outlook 2010 from Win7 roaming profiles

We have a user with sensitive emails that shouldn't be available when they login to a borrowed computer that is not their primary computer. We want to keep their Win7 roaming profile but exclude the ...
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11 views

Exchange 2010 Retention

I have set up Retention tags n Policy for all users in my organization to 3 years after which mails are moved to the online-archive. Now some of the users have a folder called 'imp-emails' which they ...
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23 views

Exchange 2010 / Outlook 2010: Centrally inspecting client-only inbox rules?

This is what I have surmised from my background reading: Outlook "inbox rules" may or may not be "client-only". "Client-only" basically means that the rule can only be processed by the Outlook ...
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1answer
21 views

How to setup user account or profile for outlook2013 on terminal server?

I just installed outlook 2013 on one of our testing terminal server, then I found that for each user to be able to use outlook 2013, they all have to setup their account in outlook 2013. It is not so ...
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1answer
38 views

Outlook Autodiscover Protocol Updated? (or broken?)

I have set up email autodiscovery on a non-Exchange email server per [this technet article][1], and when testing with Outlook 2015, it does not work. Outlook hits the server multiple times, ...
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1answer
29 views

How can I independently measure the response times for MAPI calls between a workstation and Exchange server?

Outlook 2010 Exchange 2010 I'm troubleshooting a delay with an Outlook add-in and in discussing the issue with the add-in vendor support, the available information/symptoms suggest that MAPI call ...
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1answer
37 views

Global Address Book Has Different Entries from Earlier

We have an Exchange 2013 server running, and it appears as though earlier today, everyone from AD was showing up in the GAL (All new users). Now, there are only about half of those users, plus users ...
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1answer
111 views

User's OST File way larger than Mailbox

I have a user who's OST file is about 47GB. But her mailbox is 4.5GB. And yes, she has already hit the 50GB limit. Why is the OST file so bloated? I have deleted her outlook profile and the ost file, ...
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55 views

Exchange performance counter analisys - Outlook not responding

Problem: Users experiencing poor Outlook(2010) performance, often got "Outlook trying to retreive data from exchange server...." message. Environment: Intel modular server On this terminal ...
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1answer
50 views

outlook trying to access image through webdav in email signature

I have an html email signature and 1 image on it which is hosted online. In Outlook 2010 it tries to get this through webdav which at atimes to users can take a while, once it fails then it gets it ...
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6 views

remove previous exchange installation from server 2008 active directory

I have a previous windows server 2003 that i've moved to an server 2008. The ad is copied to the windows server 2008. Now we want the clients to connect to an external exchange server. When we want to ...
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1answer
166 views

Outlook is filling up thin client's disk space quickly

I have a number of thin clients at the office. They're on a VM running Windows Server 2008 and Office 2010. The C: drive has 150 GB of space and we use a network storage device for our shared drive ...
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24 views

After renewing web CA, Outlook 2013 can connect to Exchange 2013 but not Outlook 2010

After renewing web CA, 2013 outlook client are able to connect to 2013 Exchange but not 2010 outlook clients? Anyone run in to this issue please advise!
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1answer
259 views

Outlook 2010 suddenly starts autodiscover and event log shows schannel error 36887

we are running and rather small domain network using an SBS 2003 and Exchange 2003 on the server side and outlook 2010 on the clients. This setup has been working quite well for some years now and ...
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108 views

Enable manual archiving for Outlook 2010

In our environment, we are using Outlook 2010 version 14.0.7. Under the file tab in Outlook, I want a specified user to have the option to go to 'Cleanup Tools' and then click on 'Archive' but it is ...
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1answer
154 views

Can a Transport Rule be used to change the FROM address of outbound email?

I have users who have 5 domains and they need to send FROM each one. Normally this entails setting up a new mailbox and the subsequent hassle on the mobile devices and local profile. I would like to ...
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1answer
289 views

What is the difference between 2 icons in Outlook (Exchange GAL)

I've Exchange 2007 with 2 'Mail User' accounts. Both from my perspective look the same (same type of email addreses, their accounts in Exchange and AD looks identical. What is the diffrence between ...
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1answer
127 views

Dump user's Exchange mailbox to explorer while retaining folder structure

I have a user who will be retiring in a few days. He's been tasked with dumping out all mail that is related to the organization's customers and classifying it under our organizational structure ...
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1answer
175 views

Outlook is unable to connect to the proxy server

Just installed Exchange SP3 (the server is running SBS 2011) and then Outlook on my laptop began giving me this message: There is a problem with the proxy server's security certificate. Outlook ...
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101 views

Outlook not finding newly created mailboxes

We are running Exchange 2010. All of my thin clients (Office 2007 - WinServer 2008) and my few PC laptops (Office 2007 - Win7) aren't able to find any recent users that have been added into the ...
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1answer
97 views

Exchange won't apply delete rule action

We have a Microsoft Exchange Server 2003 SP2 (v6.5.7638.1) for some user accounts. For one of them I've created the following Outlook 2010 rule to automatically delete mails from a certain origin: ...
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1answer
237 views

Automatic S/MIME certificate distribution/outlook integration for signed/encrypted email

I have a Windows Server 2008 R2 Machine and an Exchange 2010 Server on two seperate machines. The WS2008R2 machine is configured with a certificate authority in which I have configured certificate ...
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0answers
259 views

How can I prevent Outlook 2007 and 2010 from disabling particular add-ins automatically?

Right now, we've got a business critical application that installs an Outlook add-in. It is a bit slow to load, which makes Outlook 2013 kill it after a few runs, but I've mitigated the issue of ...
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1answer
552 views

How do I find the mailbox name for an exchange 2010 account so I can connect using mapi

I was redirected here from Stack Overflow, so my apologies if this happens to be off topic. I have an issue at the moment where I am trying to set up a connection between my exchange account and a ...
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1answer
430 views

Outlook Web App can't access another user mailbox, Outlook 2010 can

In our office some of our employees use Outlook from Office 2010, while others use the Outlook Web App. In my team me and a colleague use the Web App and Outlook side-by-side for testing, while others ...
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134 views

Mail stuck in the outbox with roaming profile (Outlook 2010)

I hope you will be able to help me. Here's the problem I have with Outlook 2010: When a user opens a roaming profile on another PC or on his new PC, everything works perfectly except Outlook. ...
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776 views

“Another version of Outlook is currently running. Close it and try again.”

Our organization is running Exchange 2013 (upgraded a couple of months ago from 2007) and Office 2010. We have about 50 or so end users and over the past few weeks users have begun receiving the ...
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1answer
38 views

Can using System Restore point, while turning the internet temporarily off, recover deleted IMAP messages?

Lets say a person is using Outlook, and has their email setup as IMAP, and later the server where the mail is located, well, lets just say all the emails are deleted permanently. Would it be possible ...
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52 views

HowTo enforce SHA512 in Outlook 2010 (and above) for S/Mime?

When you setup S/Mime in Outlook 2010 you can also choose the hash algorithm as seen here: Can we control that via GPO? I would like to disable all the other options if possible.
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60 views

Query to find emails that have been moved/deleted in Oulook

I have a user that accidentally (bad swipe or something...she's not sure how it happened) moved a number of emails from the Inbox into the Trash in Outlook. If she goes into the Trash she can see ...
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36 views

Exchange 2013 Outlook “Send to cache”

Having some trouble with users changing AD accounts but their primary SMTP address is moved to the new account. Let me explain: User Andersson1 gets a new AD accout because he changes department and ...
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1answer
80 views

What could prevent autocompletion from working on Exchange 2010/Outlook 2010?

I am working with a user in my organization who recently had her mailbox contents restored and now is unable to add entries to her autocompletion list. We are all using Exchange 2010 and Outlook 2010 ...
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355 views

Remove Auto-Forwarding Rules from Exchange Management Console

So, this is the situation. A user (who's mailbox was set up while we had Exchange 2003) sets up auto-forwarding rules from Outlook to forward mail to various people in our office. That user has since ...
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1answer
75 views

Bulk blocking of specific email addresses

I have a small group of users who have a large amount of addresses added as blocked senders in Outlook. They have asked if I can stop these senders from getting into their mailbox (or more ...
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68 views

Outlook is not reconfiguring the mailbox settings even after fetching new autodiscover.xml

I have migrated the mailboxes from one forest to different forest (Exchange 2010 source and Exchange 2013 target), Outlook is able to fetch new autodiscover XML file through Autodiscover lookup ...
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1answer
315 views

Problems saving encrypted emails from Outlook into Document Management System

We use a commercially available Document Management System (DMS) which integrates with Microsoft Outlook 2010. This allows users to save important emails in the DMS so that their colleagues have ...
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1answer
2k views

Exchange restore backup. What happens to local ost files?

A virtual hard disk crashed containing our sql server and exchange server. I have several backups but the one I can use is 3weeks old. What happens to local Outlook clients when I restore that Hyper-v ...
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78 views

If using outlook to connect to exchange, how to recover contact groups?

So recently we had to move to another exchange server and migrated all data over. Some PC's running outlook had to have their account in outlook recreated (By going into Account settings and removing ...
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3answers
241 views

If an email is sent to a user redirects if OOF is on

Is there a way to make a global change to either Exchange or group policy so if an email is received from an email address it will not go into the users mailbox but be forwarded on instead. Basically ...
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5answers
4k views

How to deal with the extremely big *.ost files in a Terminal Server environment which is running out of space

Our Terminal Server is running out of hard disk space, and the major files which occupy most of the space are *.ost files of the Outook, which come form the users which use the Terminal Server all the ...
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1answer
1k views

Fixing “server unavailable” login problems in exchange 2013 and outlook 2010

We've been facing some problems pertaining to expiring user passwords, causing "server unavailable" login problems for Outlook Outlook 2007 and 2010 clients on exchange 2013. The quick fix to this was ...
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77 views

1 user intermittently losing connect to outlook 2010 on SBS 2003

One of our clients has a problem with Outlook 2010. It connects when she opens Outlook, but then will lose connection for half an hour or 45 minutes and then it will reconnect. If they close Outlook ...
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1answer
2k views

Outlook: Name on security certificate invalid

Our end users are receiving the following dialog box in Outlook which refers to an incorrect internal domain name (domain.internal). No dialog box is received if using Outlook Anywhere. Clicking ...
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2answers
64 views

Cannot open mailbox

Ive got a server running Windows Server 2012 and Exchange 2013 on my local domain. Ive got the mailboxes setup and can send/receive emails fine when using OWA. If i try to open the mailbox using ...
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41 views

Cannot add another one account to outlook 2010

I have two aacounts added in outlook 2010, but when I try add another one account I recive error something like that: impossible to find a match for the name. This name does not match any name in ...
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2answers
2k views

Issue creating Exchange 2013 Default Profile using Office Customization Tool

My company is in the process of migrating from Exchange 2010 to Exchange 2013 -- currently the environment is mixed, OWA is up and running, and AutoConfig is working properly. For our Exchange 2007 ...
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143 views

Outlook 550 5.6.0 unacceptable content

A user is using Windows 7 / Outlook 2010 SP2 with emails going through a Jerseymail POP3 setup. He is receiving a bounce back as soon as he clicks send - The following recipient(s) cannot be ...
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1answer
829 views

“Delegates page is not available” in Outlook 2010 with Exchange 2010

I have a user that is trying to assign delegates but receives the following error message when they try to access Delegate information in Outlook 2010: The delegates page is not available. ...
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1answer
811 views

S/MIME icon missing from OWA

I'm trying to test S/MIME with OWA (Exchange 2010, Outlook 2010). Now my research has told me that the control must be installed first. So as someone with admin rights, open OWA, click on All Option, ...