Microsoft Outlook 2010 (Version 14.0.x)

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901 views

blank email bodies on exchange 2010 / outlook 2010

We are experiencing random blank email bodies on email sent between internal users on Exchange 2010 sp1 rollup pack 3 and clients using outlook 2010 sp 1 on windows 7 with latest patches. The same ...
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2answers
1k views

Where do Outlook folders go when moved? [closed]

I have an account with external user mailboxes opened and accidentally I have moved a folder and now I can't find it anywhere. Action: I clicked on a folder and dragged it into another one. ...
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1answer
27 views

Outlook Autodiscover Protocol Updated? (or broken?)

I have set up email autodiscovery on a non-Exchange email server per [this technet article][1], and when testing with Outlook 2015, it does not work. Outlook hits the server multiple times, ...
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3answers
4k views

Deleted items on Deleted Items folder are not shown

When I run this cmdlet, I get the following result: Get-MailboxFolderStatistics user | ft FolderPath, FolderSize -autosize FolderPath FolderSize ---------- ...
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1answer
2k views

Outlook 2010 cannot reply to encrypted email

A coworker and I occasionally use encrypted email to send passwords. We both are using Outlook 2010, and both of our Digital IDs were created by the same authority. For my coworker, creating, ...
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1answer
1k views

Unable to remove userphotos from users/mailboxes in Exchange 2013

I'm trying to remove user photos from all users/mailboxes in Exchange 2013. Documentation is hard to find, most of the documentation seems to refer to previous versions of Exchange, and the methods ...
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1answer
1k views

Fixing “server unavailable” login problems in exchange 2013 and outlook 2010

We've been facing some problems pertaining to expiring user passwords, causing "server unavailable" login problems for Outlook Outlook 2007 and 2010 clients on exchange 2013. The quick fix to this was ...
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1answer
1k views

Meetings Disappearing from Outlook 2010 Public Calendar

We are experiencing a frustrating issue with our Public Calendars in Outlook 2010. Meetings that have been scheduled months in advance are missing, but will then reappear. If user A logs in @ 9:30 ...
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1answer
2k views

Microsoft Exchange Add-in is causing 'form region could not be opened'

User is using Outlook 2010 connecting to Exchange 2010, along with Lync 2010 with UM enabled. When she gets a voicemail, it should show up in her inbox looking like an email with transcription and an ...
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1answer
28 views

How can I independently measure the response times for MAPI calls between a workstation and Exchange server?

Outlook 2010 Exchange 2010 I'm troubleshooting a delay with an Outlook add-in and in discussing the issue with the add-in vendor support, the available information/symptoms suggest that MAPI call ...
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11answers
55k views

Exchange 2010 and Outlook 2010 requesting password every time it starts

I have one Exchange 2010 server which is fully updated, the clients are running Outlook 2010 but some users are getting a prompt for credentials every time they open Outlook. I have checked for ...
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1answer
1k views

Exchange 2010 Auto-mapping mailboxes feature doesn't work when groups grant permissions

I have a shared mailbox that I need to deploy to one of our departments in an Exchange 2010 SP2 environment with Outlook 2010 clients. I'm trying to rely on the auto-mapping feature introduced by ...
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3answers
7k views

Outlook 2010 - #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

I have an end user who sometimes receives bounce-back emails when sending to a workmate. However the intended recipient does receive the original email. Both users are on the same Exchange 2010 ...
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1answer
31 views

Global Address Book Has Different Entries from Earlier

We have an Exchange 2013 server running, and it appears as though earlier today, everyone from AD was showing up in the GAL (All new users). Now, there are only about half of those users, plus users ...
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5answers
4k views

How to deal with the extremely big *.ost files in a Terminal Server environment which is running out of space

Our Terminal Server is running out of hard disk space, and the major files which occupy most of the space are *.ost files of the Outook, which come form the users which use the Terminal Server all the ...
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2answers
6k views

Exchange 2010 Online Archive Not Showing Up in Outlook 2010

I currently activated the Online Archive feature for Exchange 2010 but for some reason it won't show up for Exchange users using Outlook 2010 client. If I log into OWA, it will appear there but not ...
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1answer
85 views

User's OST File way larger than Mailbox

I have a user who's OST file is about 47GB. But her mailbox is 4.5GB. And yes, she has already hit the 50GB limit. Why is the OST file so bloated? I have deleted her outlook profile and the ost file, ...
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47 views

Exchange performance counter analisys - Outlook not responding

Problem: Users experiencing poor Outlook(2010) performance, often got "Outlook trying to retreive data from exchange server...." message. Environment: Intel modular server On this terminal ...
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1answer
47 views

outlook trying to access image through webdav in email signature

I have an html email signature and 1 image on it which is hosted online. In Outlook 2010 it tries to get this through webdav which at atimes to users can take a while, once it fails then it gets it ...
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0answers
6 views

remove previous exchange installation from server 2008 active directory

I have a previous windows server 2003 that i've moved to an server 2008. The ad is copied to the windows server 2008. Now we want the clients to connect to an external exchange server. When we want to ...
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1answer
14k views

Force Outlook 2007/2010 to use IP Address for Exchange Server instead of host name

Background My VPN connection does not have its own Network adapter as a result all DNS queries are sent down my Internet connection. My VPN connection works fine handling requests to a specific IP ...
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3answers
3k views

Outlook 2010 produces “A File Error Has Occurred” when creating Signatures and user has a Roaming Profile

I've come across a problem that occurred in Windows 7 SP1, with Outlook 2010 SP1 with users connected to a Server 2008 R2 environment with Roaming Profiles and in particular Roaming App Data. When ...
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1answer
121 views

Outlook is filling up thin client's disk space quickly

I have a number of thin clients at the office. They're on a VM running Windows Server 2008 and Office 2010. The C: drive has 150 GB of space and we use a network storage device for our shared drive ...
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23 views

After renewing web CA, Outlook 2013 can connect to Exchange 2013 but not Outlook 2010

After renewing web CA, 2013 outlook client are able to connect to 2013 Exchange but not 2010 outlook clients? Anyone run in to this issue please advise!
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1answer
1k views

Outlook & Exchange: What does a proper response to a “message recall” message look like?

What is the subject line, and contents of a "recall message" response that is compatible with Outlook and Exchange? I am making a 3rd party application that I want to correctly work with message ...
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1answer
225 views

Outlook 2010 suddenly starts autodiscover and event log shows schannel error 36887

we are running and rather small domain network using an SBS 2003 and Exchange 2003 on the server side and outlook 2010 on the clients. This setup has been working quite well for some years now and ...
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1answer
126 views

Can a Transport Rule be used to change the FROM address of outbound email?

I have users who have 5 domains and they need to send FROM each one. Normally this entails setting up a new mailbox and the subsequent hassle on the mobile devices and local profile. I would like to ...
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78 views

Enable manual archiving for Outlook 2010

In our environment, we are using Outlook 2010 version 14.0.7. Under the file tab in Outlook, I want a specified user to have the option to go to 'Cleanup Tools' and then click on 'Archive' but it is ...
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1answer
121 views

Dump user's Exchange mailbox to explorer while retaining folder structure

I have a user who will be retiring in a few days. He's been tasked with dumping out all mail that is related to the organization's customers and classifying it under our organizational structure ...
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1answer
230 views

What is the difference between 2 icons in Outlook (Exchange GAL)

I've Exchange 2007 with 2 'Mail User' accounts. Both from my perspective look the same (same type of email addreses, their accounts in Exchange and AD looks identical. What is the diffrence between ...
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0answers
127 views

Mail stuck in the outbox with roaming profile (Outlook 2010)

I hope you will be able to help me. Here's the problem I have with Outlook 2010: When a user opens a roaming profile on another PC or on his new PC, everything works perfectly except Outlook. ...
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1answer
150 views

Outlook is unable to connect to the proxy server

Just installed Exchange SP3 (the server is running SBS 2011) and then Outlook on my laptop began giving me this message: There is a problem with the proxy server's security certificate. Outlook ...
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82 views

Outlook not finding newly created mailboxes

We are running Exchange 2010. All of my thin clients (Office 2007 - WinServer 2008) and my few PC laptops (Office 2007 - Win7) aren't able to find any recent users that have been added into the ...
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1answer
84 views

Exchange won't apply delete rule action

We have a Microsoft Exchange Server 2003 SP2 (v6.5.7638.1) for some user accounts. For one of them I've created the following Outlook 2010 rule to automatically delete mails from a certain origin: ...
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211 views

How can I prevent Outlook 2007 and 2010 from disabling particular add-ins automatically?

Right now, we've got a business critical application that installs an Outlook add-in. It is a bit slow to load, which makes Outlook 2013 kill it after a few runs, but I've mitigated the issue of ...
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5answers
12k views

Constant prompts for credentials from one Mac Outlook 2011 client

The majority of my Exchange users are all on Windows 7 and have no issues (at least using Outlook...) but a subset of the executives are ardent Mac users running Outlook 2011 for OS X. One of these ...
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1answer
216 views

Automatic S/MIME certificate distribution/outlook integration for signed/encrypted email

I have a Windows Server 2008 R2 Machine and an Exchange 2010 Server on two seperate machines. The WS2008R2 machine is configured with a certificate authority in which I have configured certificate ...
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1answer
2k views

Outlook 2010 “Cannot open this item” on Windows 7 64-bit

I have to admit this has stumped me... User's Workstation Outlook 2010 (32-bit) w/ Cached Exchange Mode enabled Windows 7 Pro (64-bit) Email account is on Exchange 2003 Problem The user is ...
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1answer
440 views

How do I find the mailbox name for an exchange 2010 account so I can connect using mapi

I was redirected here from Stack Overflow, so my apologies if this happens to be off topic. I have an issue at the moment where I am trying to set up a connection between my exchange account and a ...
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1answer
340 views

Outlook Web App can't access another user mailbox, Outlook 2010 can

In our office some of our employees use Outlook from Office 2010, while others use the Outlook Web App. In my team me and a colleague use the Web App and Outlook side-by-side for testing, while others ...
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1answer
4k views

None of your e-mail accounts could send to this recipient

We are running Exchange 2010 SP2 (v 14.2, build 247.5) in our organization. We have one exchange server and a separate AD/DNS server. We installed it from scratch (not an upgrade or migration from ...
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1answer
694 views

“Another version of Outlook is currently running. Close it and try again.”

Our organization is running Exchange 2013 (upgraded a couple of months ago from 2007) and Office 2010. We have about 50 or so end users and over the past few weeks users have begun receiving the ...
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0answers
2k views

Outlook shows wrong user name

Here's the background: A company has a CAO user, that gets taken over by a new CAO. Basically - a name on the account was changed in AD, while the login "CAO" and the email addy "cao@..." remained the ...
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1answer
36 views

Can using System Restore point, while turning the internet temporarily off, recover deleted IMAP messages?

Lets say a person is using Outlook, and has their email setup as IMAP, and later the server where the mail is located, well, lets just say all the emails are deleted permanently. Would it be possible ...
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48 views

HowTo enforce SHA512 in Outlook 2010 (and above) for S/Mime?

When you setup S/Mime in Outlook 2010 you can also choose the hash algorithm as seen here: Can we control that via GPO? I would like to disable all the other options if possible.
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1answer
56 views

Query to find emails that have been moved/deleted in Oulook

I have a user that accidentally (bad swipe or something...she's not sure how it happened) moved a number of emails from the Inbox into the Trash in Outlook. If she goes into the Trash she can see ...
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32 views

Exchange 2013 Outlook “Send to cache”

Having some trouble with users changing AD accounts but their primary SMTP address is moved to the new account. Let me explain: User Andersson1 gets a new AD accout because he changes department and ...
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1answer
75 views

What could prevent autocompletion from working on Exchange 2010/Outlook 2010?

I am working with a user in my organization who recently had her mailbox contents restored and now is unable to add entries to her autocompletion list. We are all using Exchange 2010 and Outlook 2010 ...
2
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1answer
2k views

Outlook: Name on security certificate invalid

Our end users are receiving the following dialog box in Outlook which refers to an incorrect internal domain name (domain.internal). No dialog box is received if using Outlook Anywhere. Clicking ...
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326 views

Remove Auto-Forwarding Rules from Exchange Management Console

So, this is the situation. A user (who's mailbox was set up while we had Exchange 2003) sets up auto-forwarding rules from Outlook to forward mail to various people in our office. That user has since ...