Questions tagged [outlook-2010]

Microsoft Outlook 2010 (Version 14.0.x)

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Outlook Autodiscover Protocol Updated? (or broken?)

I have set up email autodiscovery on a non-Exchange email server per [this technet article][1], and when testing with Outlook 2015, it does not work. Outlook hits the server multiple times, ...
user109322's user avatar
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2 votes
4 answers
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Save email to .pst instead of .ost in Outlook 2010

We are getting ready to migrate some email users to Office 365 from a 3rd party email host. They use outlook 2010 to access their email on Exchange server. I know how to export to a .pst file, ...
RichardWilcox58's user avatar
1 vote
1 answer
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How can I independently measure the response times for MAPI calls between a workstation and Exchange server?

Outlook 2010 Exchange 2010 I'm troubleshooting a delay with an Outlook add-in and in discussing the issue with the add-in vendor support, the available information/symptoms suggest that MAPI call ...
Mike B's user avatar
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Global Address Book Has Different Entries from Earlier

We have an Exchange 2013 server running, and it appears as though earlier today, everyone from AD was showing up in the GAL (All new users). Now, there are only about half of those users, plus users ...
clydefrogpants's user avatar
2 votes
1 answer
4k views

User's OST File way larger than Mailbox

I have a user who's OST file is about 47GB. But her mailbox is 4.5GB. And yes, she has already hit the 50GB limit. Why is the OST file so bloated? I have deleted her outlook profile and the ost file, ...
user3361562's user avatar
0 votes
1 answer
333 views

outlook trying to access image through webdav in email signature

I have an html email signature and 1 image on it which is hosted online. In Outlook 2010 it tries to get this through webdav which at atimes to users can take a while, once it fails then it gets it ...
shorif2000's user avatar
0 votes
1 answer
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Outlook is filling up thin client's disk space quickly

I have a number of thin clients at the office. They're on a VM running Windows Server 2008 and Office 2010. The C: drive has 150 GB of space and we use a network storage device for our shared drive ...
Greg's user avatar
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Outlook 2010 suddenly starts autodiscover and event log shows schannel error 36887

we are running and rather small domain network using an SBS 2003 and Exchange 2003 on the server side and outlook 2010 on the clients. This setup has been working quite well for some years now and ...
Gooo's user avatar
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2 votes
0 answers
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Enable manual archiving for Outlook 2010

In our environment, we are using Outlook 2010 version 14.0.7. Under the file tab in Outlook, I want a specified user to have the option to go to 'Cleanup Tools' and then click on 'Archive' but it is ...
Jericho's user avatar
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2 votes
1 answer
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Can a Transport Rule be used to change the FROM address of outbound email?

I have users who have 5 domains and they need to send FROM each one. Normally this entails setting up a new mailbox and the subsequent hassle on the mobile devices and local profile. I would like to ...
makerofthings7's user avatar
2 votes
1 answer
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What is the difference between 2 icons in Outlook (Exchange GAL)

I've Exchange 2007 with 2 'Mail User' accounts. Both from my perspective look the same (same type of email addreses, their accounts in Exchange and AD looks identical. What is the diffrence between ...
MadBoy's user avatar
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Dump user's Exchange mailbox to explorer while retaining folder structure

I have a user who will be retiring in a few days. He's been tasked with dumping out all mail that is related to the organization's customers and classifying it under our organizational structure ...
Justin's user avatar
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1 answer
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Outlook is unable to connect to the proxy server

Just installed Exchange SP3 (the server is running SBS 2011) and then Outlook on my laptop began giving me this message: There is a problem with the proxy server's security certificate. Outlook ...
birdus's user avatar
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Outlook not finding newly created mailboxes

We are running Exchange 2010. All of my thin clients (Office 2007 - WinServer 2008) and my few PC laptops (Office 2007 - Win7) aren't able to find any recent users that have been added into the ...
Greg's user avatar
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1 answer
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Exchange won't apply delete rule action

We have a Microsoft Exchange Server 2003 SP2 (v6.5.7638.1) for some user accounts. For one of them I've created the following Outlook 2010 rule to automatically delete mails from a certain origin: ...
Spack's user avatar
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Automatic S/MIME certificate distribution/outlook integration for signed/encrypted email

I have a Windows Server 2008 R2 Machine and an Exchange 2010 Server on two seperate machines. The WS2008R2 machine is configured with a certificate authority in which I have configured certificate ...
1amtoo1337's user avatar
7 votes
0 answers
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How can I prevent Outlook 2007 and 2010 from disabling particular add-ins automatically?

Right now, we've got a business critical application that installs an Outlook add-in. It is a bit slow to load, which makes Outlook 2013 kill it after a few runs, but I've mitigated the issue of ...
austinian's user avatar
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2 votes
1 answer
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How do I find the mailbox name for an exchange 2010 account so I can connect using mapi

I was redirected here from Stack Overflow, so my apologies if this happens to be off topic. I have an issue at the moment where I am trying to set up a connection between my exchange account and a ...
Johnnerz's user avatar
0 votes
1 answer
3k views

Outlook Web App can't access another user mailbox, Outlook 2010 can

In our office some of our employees use Outlook from Office 2010, while others use the Outlook Web App. In my team me and a colleague use the Web App and Outlook side-by-side for testing, while others ...
Dusty Longshot's user avatar
0 votes
1 answer
3k views

"Another version of Outlook is currently running. Close it and try again."

Our organization is running Exchange 2013 (upgraded a couple of months ago from 2007) and Office 2010. We have about 50 or so end users and over the past few weeks users have begun receiving the above-...
user253424's user avatar
-2 votes
1 answer
98 views

Can using System Restore point, while turning the internet temporarily off, recover deleted IMAP messages? [closed]

Lets say a person is using Outlook, and has their email setup as IMAP, and later the server where the mail is located, well, lets just say all the emails are deleted permanently. Would it be possible ...
user1447679's user avatar
2 votes
0 answers
449 views

HowTo enforce SHA512 in Outlook 2010 (and above) for S/Mime?

When you setup S/Mime in Outlook 2010 you can also choose the hash algorithm as seen here: Can we control that via GPO? I would like to disable all the other options if possible.
BastianW's user avatar
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2 votes
1 answer
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Query to find emails that have been moved/deleted in Outlook

I have a user that accidentally (bad swipe or something...she's not sure how it happened) moved a number of emails from the Inbox into the Trash in Outlook. If she goes into the Trash she can see ...
teleute00's user avatar
  • 347
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0 answers
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Exchange 2013 Outlook "Send to cache"

Having some trouble with users changing AD accounts but their primary SMTP address is moved to the new account. Let me explain: User Andersson1 gets a new AD accout because he changes department and ...
user2782999's user avatar
2 votes
1 answer
577 views

What could prevent autocompletion from working on Exchange 2010/Outlook 2010?

I am working with a user in my organization who recently had her mailbox contents restored and now is unable to add entries to her autocompletion list. We are all using Exchange 2010 and Outlook 2010 ...
Nic's user avatar
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1 answer
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Bulk blocking of specific email addresses

I have a small group of users who have a large amount of addresses added as blocked senders in Outlook. They have asked if I can stop these senders from getting into their mailbox (or more ...
David V's user avatar
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1 answer
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Problems saving encrypted emails from Outlook into Document Management System

We use a commercially available Document Management System (DMS) which integrates with Microsoft Outlook 2010. This allows users to save important emails in the DMS so that their colleagues have ...
Nick's user avatar
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9 votes
1 answer
5k views

Exchange restore backup. What happens to local ost files?

A virtual hard disk crashed containing our sql server and exchange server. I have several backups but the one I can use is 3weeks old. What happens to local Outlook clients when I restore that Hyper-v ...
juFo's user avatar
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0 answers
146 views

If using outlook to connect to exchange, how to recover contact groups?

So recently we had to move to another exchange server and migrated all data over. Some PC's running outlook had to have their account in outlook recreated (By going into Account settings and removing ...
Damainman's user avatar
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4 votes
3 answers
848 views

If an email is sent to a user redirects if OOF is on

Is there a way to make a global change to either Exchange or group policy so if an email is received from an email address it will not go into the users mailbox but be forwarded on instead. Basically ...
Matt's user avatar
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2 votes
5 answers
13k views

How to deal with the extremely big *.ost files in a Terminal Server environment which is running out of space

Our Terminal Server is running out of hard disk space, and the major files which occupy most of the space are *.ost files of the Outook, which come form the users which use the Terminal Server all the ...
Kristof Tak's user avatar
4 votes
1 answer
3k views

Fixing "server unavailable" login problems in exchange 2013 and outlook 2010

We've been facing some problems pertaining to expiring user passwords, causing "server unavailable" login problems for Outlook Outlook 2007 and 2010 clients on exchange 2013. The quick fix to this was ...
Dimitri Shukuroglou's user avatar
1 vote
0 answers
101 views

1 user intermittently losing connect to outlook 2010 on SBS 2003

One of our clients has a problem with Outlook 2010. It connects when she opens Outlook, but then will lose connection for half an hour or 45 minutes and then it will reconnect. If they close Outlook ...
Jack Fleet's user avatar
2 votes
1 answer
10k views

Outlook: Name on security certificate invalid

Our end users are receiving the following dialog box in Outlook which refers to an incorrect internal domain name (domain.internal). No dialog box is received if using Outlook Anywhere. Clicking on ...
Ash's user avatar
  • 458
0 votes
2 answers
106 views

Cannot open mailbox

Ive got a server running Windows Server 2012 and Exchange 2013 on my local domain. Ive got the mailboxes setup and can send/receive emails fine when using OWA. If i try to open the mailbox using ...
AdamL's user avatar
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1 vote
0 answers
86 views

Cannot add another one account to outlook 2010

I have two aacounts added in outlook 2010, but when I try add another one account I recive error something like that: impossible to find a match for the name. This name does not match any name in ...
Mick's user avatar
  • 347
1 vote
2 answers
5k views

Issue creating Exchange 2013 Default Profile using Office Customization Tool

My company is in the process of migrating from Exchange 2010 to Exchange 2013 -- currently the environment is mixed, OWA is up and running, and AutoConfig is working properly. For our Exchange 2007 ->...
user2363189's user avatar
0 votes
0 answers
310 views

Outlook 550 5.6.0 unacceptable content

A user is using Windows 7 / Outlook 2010 SP2 with emails going through a Jerseymail POP3 setup. He is receiving a bounce back as soon as he clicks send - The following recipient(s) cannot be ...
Matt's user avatar
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3 votes
1 answer
7k views

"Delegates page is not available" in Outlook 2010 with Exchange 2010

I have a user that is trying to assign delegates but receives the following error message when they try to access Delegate information in Outlook 2010: The delegates page is not available. Cannot ...
NaOH's user avatar
  • 411
0 votes
1 answer
2k views

S/MIME icon missing from OWA

I'm trying to test S/MIME with OWA (Exchange 2010, Outlook 2010). Now my research has told me that the control must be installed first. So as someone with admin rights, open OWA, click on All Option, ...
user2891127's user avatar
2 votes
1 answer
398 views

Exchange 2010 Autodiscover, Return OWAUrl Configuration

I have a Exchange 2010 instance where 2 different domains, Fabrikam.com and Contoso.com, are using the same server that has all 3 Exchange server roles installed, CAS/Transport/Mailbox. All of the ...
Nathan Rice's user avatar
1 vote
0 answers
619 views

Shared Exchange mailbox sending multiple copies of single message

We're facing an issue with Microsoft Exchange 2003 where a large (around 10GB) shared mailbox accessed by a number of users is duplicating messages sent out, and recipients are getting multiple copies....
laurencemadill's user avatar
0 votes
2 answers
360 views

Import nk2 file to Outlook 2010 with roaming profiles, on locked-down clients

We recently moved a bunch of end users over to Office 2010 on Windows 7 from Office 2007 on Windows XP and I am having an issue getting their nk2 files to prepopulate their Outlook caches. I moved ...
soMuch2Learn's user avatar
0 votes
0 answers
129 views

Outlook 2010 Not Responding through out day over WAN

I have a group of users who get "Not Responding" in the title bar of Outlook 2011 for 30-90 seconds at various times throughout the day. I have used the Outlook Connectivity Tool from MS's website to ...
BillN's user avatar
  • 1,503
5 votes
0 answers
973 views

Outlook Change Password Prompt - What enables this, and what do I put for Exchange Server?

One of my end users sent me this screen, which is obviously indicative of an expired user password I'm unable to replicate this in my lab, nor do I know what value to put in for Exchange. (is it ...
makerofthings7's user avatar
2 votes
2 answers
7k views

Unable to remove userphotos from users/mailboxes in Exchange 2013

I'm trying to remove user photos from all users/mailboxes in Exchange 2013. Documentation is hard to find, most of the documentation seems to refer to previous versions of Exchange, and the methods ...
Danny Bessems's user avatar
1 vote
1 answer
887 views

Exchange 2007 GAL\OAB Photos

Environment: Exchange 2007 Avctive Directory 2008 R2 Outlook 2010 I'm having a problem with thumbnail photos in the GAL\OAB. I can add photos and they display fine when connected to Exchange (using ...
Tony's user avatar
  • 43
5 votes
1 answer
7k views

Script to remove Exchange 2010 AutoMapping for all mailboxes

I have an Exchange 2010 SP3 server that's getting Application event error 9646 from MSExchangeIS: Mapi session [ID] [AD User] exceeded the maximum of 500 objects of type "objtFolder" Looking into ...
Dave's user avatar
  • 427
0 votes
1 answer
6k views

Deleting Outlook 2010/2013 "Suggested Contacts" from a particular mail domain with a script

I want to automate the deletion of Outlook 2010/2013 Suggested Contacts for a bunch of Exchange users but only for addresses in a particular mail domain. I can find a lot of information on purging ...
Bob's user avatar
  • 2,569
1 vote
2 answers
106 views

connecting to Exchange works on mac, not on windows

OK, so here's the scenario: We have an environment with Exchange 2013 running on Windows Server 2012 (including the DC). Current users can access their emails through outlook and OWA. However, ...
QuintenVK's user avatar
  • 173