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BlueCoat PacketShaper WCCP compatibility?

https://hypersonic.bluecoat.com/packetguide/deploytopos/ishared.htm All of BlueCoat's documentation surrounding WCCP compatibility revolves around using iShared. We have another web caching/filtering ...
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BlueCoat PacketShaper showing all traffic origination from Sophos Web Appliance, not individual clients

Ever since implementing Sophos Web Appliance (Web Filter), I'm seeing all traffic in our PacketShaper coming from our Sophos Web Appliance now, and not individual clients since we started implement to ...