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How to solve a long “Wait” time, on a dedicated server of a pretty large website

Thanks for reading this. We got an issue with our web server, we have a rather large website, with 500-800 concurrent users at any time, we use a dedicated server to host it, we use prefork to ...
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Openstack essex instance status is going to pause

We have created a VM in openstack but its status is going to PAUSE and from then VM is freezed and doesnot respond to user actions. Please suggest me ideas as early as possible. Thanks for your time.