1
vote
2answers
36 views

Asterisk IVR setup: disallow direct dial for some extensions?

We've got PBX to configure. It's based on Elastix 2.4.0, freePBX 2.8.1 and Asterisk 1.8.20.0. Currently we have a setup for inbound calls like that: Inbound call > Announcement (30 sec) > IVR ...
2
votes
0answers
20 views

Asterisk PBX Manager not saving changes

We are implementing Asterisk 11.4 and using the native PostgreSQL database to store call data. So far, we have not been able to change the admin password through the PBX manager. The password gets ...
0
votes
0answers
29 views

Switch from E1 to Analog PSTN line on IP-PBX failure

I have two Asterisk servers, E1(PRI) Gateway Asterisk 1.4 with E1(PRI) card IP-PBX Asterisk 1.8 on VM Server When my e1 gateway is failed (ex. shutdown, no power...), PSTN automatically switch to ...
0
votes
1answer
39 views

Starting SecAstQFSFileEngine::open: No file name specified - error when starting secast

I'm receiving the below error when starting secast service secast start Starting SecAstQFSFileEngine::open: No file name specified [FAILED] Has anyone run into this issue before? I'm running CentOS ...
0
votes
2answers
53 views

Blocking geographic cities from accessing Asterisk using Secast

I am using Secast for intrusion protection on my Asterisk PBX. It’s working great, and I now want to start blocking specific geographic regions. My system is getting hammered from Ramallah ...
0
votes
0answers
50 views

Connect Cisco IP phone on two Asterisk sip servers

I have a cisco ip phone with sip firmware v9.3.1. I want to connect two lines on two seperate Asterisk sip servers. In section i can only define USECALLMANAGER (in node) and not the IP of an ...
0
votes
1answer
88 views

Asterisk, How can i play an audio file [closed]

Here is the dial plan [testInComingCalls] exten => s,1,Answer exten => 30953025,1,Dial(SIP/20000,20) I would like to play an audio file as soon as somebody answered the call (Welcome Message)..
1
vote
0answers
109 views

DTMF Detection in Asterisk PBX

I have an asterisk server as IP PBX. I have created an Auto-Attendant for my company and asking users to enter desired extensions when they call. The problem is that when the message is playing and ...
0
votes
0answers
62 views

How to display incoming trunk name at called device end with Asterisk?

We have an Asterisk with FreePBX, and using Grandstream and Panasonic VoIP phones. Now when an incoming call rings on the phones only displays "Line 1" (as it is configured at account 1 on phone) ...
0
votes
1answer
44 views

Advice respect an architecture PBX [closed]

i'm new on the world of PBX and network infrastructure. I worked in a model and wanted to know how feasible it is to implement it in a production environment. The requirement is to create a solution ...
1
vote
1answer
164 views

Asterisk PBX on linux (CENTOS 6.2) hangs up calls that are being recorded after 33 seconds

i have an issue with my calls being made via ASTERISK PBX running on linux CENTOS 6.2. The use case is that a call is triggered from /var/spool/asterisk/outbound/ The caller is dialed The dialplan ...
0
votes
1answer
717 views

PBXact Behind ASA 5505 nat udp range 10000-20000

I'm installing a new pbxact phone server onsite and I've ran into an issue using a 3rd party sip, I've got the acl's for the traffic created and the traffic is allowed, I'm assuming i need to create a ...
1
vote
1answer
151 views

Provisioning SIP Phones over the internet

I have a few SIP Phones that are located of site and connect to my PBX over the internet to make calls. For some reason one of these phones has become unprovisioned. In my office phones get ...
14
votes
2answers
926 views

Can anybody explain why to use Asterisk PBX rather than standard PBX from Matrix or Siemens [closed]

Can anybody explain why open-source Asterisk is favourable in comparison with a traditional PBX system from a vendor such as NEC/Syntel/Matrix or Siemens.
2
votes
1answer
426 views

Elastix and two ISDN lines

Since I am not an expert on communications, I will describe everything from the user perspective. We had a PBX with elastix embedded and two ISDN cards in it (we have two isdn lines). The mobo of the ...
2
votes
3answers
1k views

PBX with Fax and Google Voice

Looking to replace/port my home number which I use for mainly faxing for my home business to a PBX server ( Thinking Asterisk or Elastix ). My question is: Does Asterisk/Elastix support Faxing ( ...
-1
votes
1answer
86 views

Is a PBX responsible for routing calls, or is that handled by the provider?

I am setting up a PBX that external users will connect to and I was wondering how important PBX placement was. Are calls routed through the PBX itself, or do they go directly through the provider ...
1
vote
1answer
866 views

GUI for Asterisk 1.8.8 on Debian 6

Can someone point me towards a tutorial for installing either FreePBX, or a Webmin GUI for Asterisk 1.8.8 on Debian 6? Asterisk Thirdlane Multi Tenant PBX Manager and Asterisk Thirdlane PBX Manager ...
9
votes
2answers
2k views

Can you please explain the difference between PBX and soft switch in less technical terms?

Asterisk is an open source PBX and FreeSWITCH is an open source soft switch. Source: http://www.freeswitch.org/node/117 Can you please explain the difference between PBX and soft switch in less ...
5
votes
1answer
709 views

Elastix(Asterisk) Slow to repsond on incoming PSTN line

I setup a PBX with asterisk and Elastix as a web GUI. I have all incoming calls set to ring to a ring group of our office personnel in a ringall format. The only issue is the time for Asterisk to ...
0
votes
1answer
2k views

Asterisk configuration for voicemail emails through GMail SMTP server not working

I am trying to configure Asterisk (running on AstLinux) to send emails when it receives voicemails through GMail's SMTP server, but it is not working. I do not receive any emails, and I get the ...
-2
votes
1answer
95 views

Asterisk - which protocol/technology is using? [closed]

Asterisk installed on Linux server by other admin. I am trying to find out which communication protocol/technology is currently using on Asterisk? Eg: isdn, voip, acd, etc. I dont know which one is ...
0
votes
1answer
903 views

Sip configuration for Elastix, for Terrasip (Provider) with Multiple DIDs

I have just purchased several DIDs with Terrasip I have configured my Elastix (freepbx) SIP trunk according to their suggestion: Please follow this template configuration. (valid for outbound/inbound ...
6
votes
4answers
506 views

VoIP PBX, custom build or appliance?

I'm looking for advices regarding VoIP products. I need to build an in-house VoIP PBX for one of my company's office, and while I'm fairly sure we will go with Asterisk (still leaving the door open to ...
0
votes
1answer
789 views

What is PBX in a Flash's default root password if you did an automated install?

I'm stuck! The answer is somewhere out there on the web (I used to have it!) but I can't seem to find it now in my moment of need!
0
votes
1answer
544 views

Asterisk debug dialplan with incoming number and callerid

How to debug dialplan with incoming CallerID ? im haveing context [pstn] with incoming _1000 number and CallerID = 123123123 ("external number of calling person") How can i locally check this ...
1
vote
2answers
1k views

It is possible to set up an Asterisk PBX running on EC2 and have reliable call quality?

There is an EC2 kernel with a 1000Hz clock, which I have successfully used to set up Asterisk etc already, but I am wondering if other issues (e.g. transit from London to Dublin to London- our current ...
0
votes
2answers
602 views

What is a fairly accepted endpoints to concurrent calls ratio for a PBX?

Hey guys! Not too positive about the relevance of this question to Server Fault, but I'll let you guys poke around at it anyway. :) I'm trying to figure out what an accepted ratio of endpoints to ...
1
vote
1answer
250 views

Asterisk server for unlimited cell phone calling?

Does anyone know if Asterisk server can do the following? I have 10 freelance programmers each working from a different city, each with their own cell phone. I want to have one business phone number ...
0
votes
2answers
300 views

In laymen terms, what is PBX or Asterisk server?

I'm trying to understand what a PBX or Asterisk server is. I don't understand the explanations I've found on websites via Google or wikipedia because they use too many technology words I'm unfamiliar ...
7
votes
3answers
407 views

What are some potential uses of Asterisk (PBX) for a “power user”

So I read a lot of good things about Asterisk. I am not however looking to run a call center or small business setup. I am still interested what potential uses it has for me as a "power user" and ...
7
votes
2answers
1k views

In a Asterisk PBX system, is hardware echo cancellation necessary?

I am pricing out hardware for 2 Asterisk (trixbox) systems, they are both smaller (one is a 4 line and the other is a 8 line, both analog TDM800p and TDM400p respectively) installs. And the one thing ...
1
vote
1answer
501 views

Asterisk call failure timeout

I am using Asterisk and there seems to be a problem with the delay that the server answers a call. What actually happens is that the caller hears a busy tone and then hangs up, but a channel is opened ...
1
vote
1answer
331 views

Where can I get some real life CDR/SMDR/AMA logs from asterisk or ther IP based switch?

In order to develop some generic call accounting software I need some sample logs from IP based PBX. Where can I get some? - I need more than 100 records, preferably using both SIP and telephony ...
0
votes
2answers
922 views

Is there an alternative to the “3CX Assistant” for use with an Asterisk system? [closed]

I am researching possibilities for my next PBX system, and am trying to decide between 3CX and AsteriskNOW. The only thing I don’t like about 3CX is the recurring cost of keeping the software ...
0
votes
3answers
238 views

regular IVR uptime testing

Greetings I am looking for a services, that can test my IVR system for regular uptime testing, I am based in South Africa, so I would like a local service, but I do realise I might have to get a ...
1
vote
5answers
788 views

Is there a stable cross-platform softphone? Or a Linux-only one?

We use an Asterisk based solution as our PBX, and although we've found hardphones work flawlessly, we have yet to find a reliable softphone. The basic requirement is that it allows multiple calls and ...