A private branch exchange (PBX) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public.

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Asterisk Transfer call to next extension if previous INUSE

I am trying to transfer call to next extension if previous is using (INUSE) or call is in progress. I tried to use EXTENSION_STATE(extension[@context]) to find the status as follow: [sales] exten =&...
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967 views

Lync Server 2010 with Hosted VoIP PBX

We just deployed Lync Server 2010 in our organization and it is working great so far. The next step for us is to enable enterprise voice so that we can replace our telephones with service that is ...
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1answer
320 views

What's the correct way to step a Draytek 3510 IP PBX to avoid line echo?

I've setup a Draytek 3510 IP PBX with 10 VigorPhone 350 handsets. It's all connected through an unmanaged 48port gigabit switch - all structured cabling except patch leads are Cat6. Dhcp is handed out ...
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1answer
286 views

Microsoft Lync and Avaya PBX system

I am a complete beginner concercing Microsoft Lync and PBX systems, so please bear with me. I have set up a Lync standard server which is running fine. We can chat/audio & video conference on our ...
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1answer
508 views

Where can I get some real life CDR/SMDR/AMA logs from asterisk or ther IP based switch?

In order to develop some generic call accounting software I need some sample logs from IP based PBX. Where can I get some? - I need more than 100 records, preferably using both SIP and telephony ...
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62 views

What is the best way to divert an IP address between two remote locations?

I would like to ask the community thoughts on the following. I have two data centers, one up 'Norf, and one down South Both are isolated in terms of network, but both have public IPs on a dedicated ...
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1answer
222 views

Voicemails cutting off in freeswitch

We are using a freeswitch PBX. Any incoming voicemail getting left is being cut off after 60 seconds - i.e. the call is actually getting disconnected at that point. Regular calls are not, just ...
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1answer
53 views

Starting SecAstQFSFileEngine::open: No file name specified - error when starting secast

I'm receiving the below error when starting secast service secast start Starting SecAstQFSFileEngine::open: No file name specified [FAILED] Has anyone run into this issue before? I'm running CentOS ...
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1answer
329 views

Connect to Panasonic PBX from linux box

We are developing a project in a linux box and want to connect it with a existent Panasonic pbx, but it seems that there's no tool to do that, and the only way to get connected is developing yourself ...
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1answer
938 views

Connection problem between PC and PBX machine

Hi I encountered the error message “Error Opening Com Port” on PC. That PC is used for PBX System and PBX (Panasonic Digital Super Hybrid System KX-TD500 version 2.5) uses RS 232 serial interface for ...
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83 views

using panasonic ip phone kx-nt511abxb over vpn

we are using panasonic pbx system kx-ns500bx. now we started new remote site and planned to use two extensions there through vpn. already we have cisco asa 5505 ipsec vpn for using accounting ...
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67 views

Asterisk PBX Manager not saving changes

We are implementing Asterisk 11.4 and using the native PostgreSQL database to store call data. So far, we have not been able to change the admin password through the PBX manager. The password gets ...
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371 views

DTMF Detection in Asterisk PBX

I have an asterisk server as IP PBX. I have created an Auto-Attendant for my company and asking users to enter desired extensions when they call. The problem is that when the message is playing and ...
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0answers
7 views

Outbound Rule not working AsteriskNow

I am trying to set up outbound routes for UK numbers (both landline and mobile). UK numbers follow this convention: 0[12378]000000000 However, I cannot make outbound calls on my AteriskNow server. I ...
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0answers
110 views

Configure Elastix to show incoming caller name from predefined list

I have configured call center in Elastix. My task is to show caller name from predefined list of contacts when incoming call starts. Right now I have only numbers under Source column in Monitoring ...
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994 views

Cisco IP Phone TFTP Error/Timeout

I'm trying to get Cisco 7942G IP phone working on FreeBPX setup. It has issues with getting things over tftp. I tried hard reset thing and I'm getting this in tftpd log: [root@localhost ~]# tail -f /...
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0answers
108 views

Switch from E1 to Analog PSTN line on IP-PBX failure

I have two Asterisk servers, E1(PRI) Gateway Asterisk 1.4 with E1(PRI) card IP-PBX Asterisk 1.8 on VM Server When my e1 gateway is failed (ex. shutdown, no power...), PSTN automatically switch to ...