Plesk is a web hosting automation suite used by hosting providers.

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Log files too large and can not login to plesk

I am on a vps platform at Media Temple. Yesterday when i tried to log in via pleask, the message below appeared .... ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]: General error: 1030 Got error ...
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30 views

Webserver Log Files and Server Speed

We have a windows 2008 server with Plesk as the Control panel. We have noticed a site has a 83GB log file as the hosting provider never attended to setting up the log file rotations. We have also ...
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180 views

Setting up Sendmail on Plesk 11

I am installing OpenEMM on a Centos6 server running Plesk 11. Plesk 11 uses Qmail for a mail server, whereas OpenEMM requires Sendmail. How can I configure the system so that I can run both mail ...
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70 views

Full IP NSI SSL certificate in plesk

I've created a domain alias in plesk for a secure site under a Thawte SSL123 certificate. The problem is that the alias domain SSL shows warnings to the users as the SSL cert only applies to the ...
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82 views

Accessing images outside of httpdocs in plesk

I have a website which I am creating for a photographer, she uses dropbox to share images with some of her clients and she wants the clients who do not use dropbox to be able to access the images ...
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146 views

Too many open files after php upgrade to 5.4 on plesk

After upgrade from php 5.3 to 5.4 on plesk 11, i am getting these error messages. [Tue Sep 03 14:12:45 2013] [warn-phpd] mmap cache can't open /usr/share/psa-horde/lib/Horde/Menu.php - Too many open ...
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513 views

mod_fcgid: stderr: PHP Fatal error with Plesk 11.5.30 and php-pear

Just upgraded to Plesk 11.5.30 and found out that sending SMTP emails with php pear aren't working anymore with following error message: mod_fcgid: stderr: PHP Fatal error: require_once(): Failed ...
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366 views

Ubuntu 10.04, Paralles Plesk 11, Change apache port

I googled for the past hew hours just to found few sources which didn't help so far. My task is to change apache port to anything but 80. So far I have changed ports.conf which is included into ...
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574 views

How to change disk space quota on Plesk 11

I have recently migrated a few domains on a Plesk 9 server to a new Plesk 11 server. The old Plesk 9 server had just 5GB of disk space, so I put disk space quotas on the domains hosted on it. The ...
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291 views

Migrating local databases to new a Plesk server pointing to external MySQL server, databases are created locally

First of all, this problem is not the same as the one referenced at When migrating to Plesk 11 database is created on localhost not DB server. This one happens when we try to migrate clients from an ...
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386 views

Plesk Apache Config adding proxy pass vars to a domain

I have plesk 11.0 based manage domain which i need to add a openfire port to connect to be hidden as below ProxyPass /xmpp-httpbind http://xxx.com:5280/http-bind ProxyPassReverse /xmpp-httpbind ...
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241 views

Connection Time out Postfix Email forwarding

I have a situation when forwarding from postfix mail server to yahoo,gmail,aol,icloud and many others forwarded email delivery to major ESP stopped at once though it works for my company email and the ...
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454 views

Grep mail log for sender email and date

I am trying to grep the mail log in Plesk using Terminal on my Mac to find the issue with an email being sent from an external email to my client's email addresses. The issue started about two weeks ...
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403 views

DKIM in Plesk with DNS managed remotely

Our primary domains DNS is managed over at Amazon Route 53, and so in Plesk (11.x) I've turned DNS off. The problem is that I want to begin using DMARC which requires both SPF and DKIM txt records to ...
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129 views

Mails are Stay in Queue for Specific Domains

In my server I run Plesk 11 (Centos 5 x64), I have many domains. Two of them cannot receive emails. All their emails stay in the queue. The message I take from the maillog is the following ...
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235 views

qmail + Gmail configuration

I have VPS with Plesk 11 and I'm using two domains on it. I would like to set up the email service in order to work with two mail servers at the same time: On Gmail I have an account ...
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112 views

using Merak password policy with Plesk

i have a problem when creating a mailbox with plesk on icewarp merak mail server latest version, when i enable the password policy,i need that because when i enable enable just dictionary on plesk it ...
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279 views

Plesk open_basedir restriction in effect - restart server issue

Hello Everybody, I got Plesk on a dedicated server. I had open_basedir restriction in effect error in my php application, so i have edited the php.ini files on server core and created one within ...
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275 views

Web Browsers don't show progress bar when downloading SOME kind of files (Apache server)

When I download a file from my server, only specific extensions are working. This is really annoying since I want to be able to see how much time left to finish a download. For example I uploaded an ...
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80 views

500 error on 404 request

I am having a problem where my site's 404 request are ending up as 500 errors on the server. When I use wget to retrieve the site, I get this Resolving gx5.co.uk... 127.0.0.1, 87.106.9.224 ...
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444 views

Nginx reverse proxy to apache not matching VirtualHosts

I have 2 sites, Main.com and New.com. I switched over from Apache to Nginx in front of it, and it worked well for Main.com, but it seems the Virtualhosts aren't working right, since a request for ...
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100 views

linux server frozen after yum update

Updated today with yum update: qmail-scanner x86_64 1:2.10-8.el5.art atomic 349 k tortixd x86_64 2.2.23-8.el5.art asl-3.0 1.1 M tortixd-mod_ssl no errors but after 15 minutes the servers started to ...
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565 views

How to use blockhosts and plesk admin logs to block brute force password attempts?

How can I use blockhosts to block IP addresses trying to brute force the plesk admin login page? I know we can add custom rules and logs to blockhosts, but I don't see anywhere that plesk logs ...
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463 views

FTP Server on Centos 5.8 - Transfer fails randomly

Hi have ProFTPD runningon a brand new CentOS 5.8 server with Plesk, and its behaviour is inconsistent at best. I tried to transfer a directory from my PC, and every time I get a transfer failed on a ...
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350 views

How to install Tomcat in ubuntu 10.04 with Plesk Server?

I have a VPS with Ubuntu 10.04 and Plesk installed. I have a basic license wich not include Tomcat management via Plesk. I had same problem with PostgreSQL but I just installed and configured it via ...
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75 views

Setting DNS to show a domain in Plesk Panel 9.5

I would greatly appreciate if anyone could help me out with the following: I have an account that has one domain and about 160 subdomains. I would like to be able to assign an independent domain to ...
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210 views

Plesk: create new domain under vhost but website redirect to different directory?

I am new to Plesk, I create my first domain aaa.com, plesk create c:\intetpub\vhost\aaa.com\httpdocs, now i create another domain bbb.com via plesk control panel, it creates both directory : ...
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289 views

Rackspace Cloud and Plesk 11 Configuration

I am hoping someone here might be able to help me, as I feel I have spent the entire day pulling out my hair and searching Wiki's, KB's, and what seems like the entire internet for some more ...
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283 views

Extracting httpdocs from Plesk Panel 9.5.4 Webserver backup file

Good day, I am having problems manually extracting domains from Plesk 9.5 backup that was FTPed onto my back up server. I have followed the article http://kb.parallels.com/en/1757 using method 2. The ...
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250 views

lenny/plesk, useradd no restriction for homedir, and not able to login with shell /bin/false

I'm running debian lenny - plesk. I want to create a new ftp user, so I run useradd -d /var/www/vhosts/somedomain.com/httpdocs/somedir johnny everything okay, johnny can now login, but he is able ...
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144 views

Redirecting a subdomain to subdomain/folder

I have linux server with plesk panel. I am running sourceforge VM in NAT mode with static ip 172.16.63.XX. In my host i have configured subdomain's (vhost.conf) with proxypass to connect with VM ...
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569 views

Parallels Plesk not enough memory

Parallels Plesk shows: ERROR: PleskFatalException Unable to connect to database: mysql_connect() [function.mysql-connect]: Can't create a new thread (errno 12); if you are not out of ...
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209 views

Plesk 9 install ssl certificate on a subdomain

I have bought an SSL certificate, but I'm having some trouble installing it. I have received a CRT certificate file: ----BEGIN CERTIFICATE---- ..... ----END CERTIFICATE------ And a CA ROOT file: ...
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233 views

Parallels Plesk Panel 9 - View all site-specific scheduled tasks

In Plesk 9.5, one is able to view server-wide scheduled tasks (Home → Scheduled Tasks), and the scheduled tasks per domain (Domains → Site.com → Scheduled Tasks). Is there a way to ...
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214 views

Recover sent mail's from PHP mail

I've got a server with Plesk installed. On this I've got a website on a virtual domain which contains the PHP function mail. Due to some "problems" with Plesk, virtual domains and PHP mail: Plesk, ...
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121 views

Email not working, but working fine on another domain

I have a strange email issue, but I'm not sure what the issues is. My domain is registered with easily.co.uk and the details are as follows englishgroup.co.uk A 87.106.252.43 ...
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164 views

Plesk on Windows Server 2008 memory usage

I have a server running IIS and Plesk. There is a problem every day now in which the memory usage of PleskControlPanel.exe and w3wp.exe slowly increases. And at some point all of the sites hosted on ...
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266 views

Setting Up Plesk Cron Job — Not Sure How To Call File

I have a Plesk-managed web server that I host my website on, and I have set up a cron job to run every night, but it's not working due to a problem with the path. I am using CodeIgniter and ...
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241 views

plesk ip to virtual-host resolve problem

To whom it may respond to, We would like to reach to one of our sites using IP address, which is described as a virtual-domain on a server that runs Plesk on it. If accessing to the domain or its ...
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1answer
89 views

How to handle a server IP update (Plesk)

Our company hosts about 400 websites, divided over multiple shared hosting environments on 4 virtual servers. All the virtual servers are getting a new IP address, so we need to update the DNS ...
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388 views

Plesk 10: Is var/www/html supposed to be empty?

I am currently running Plesk 10.3 on CentOS 6. After installing suPHP and doing the chmod +X command on my folders, I still receive 500 Internal Server Error messages when running even a simple php ...
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58 views

Cent OS running Plesk 10

Like an idiot I was chown some files and did the command chown -R root:root / which as you can imagine has caused me some problems, i stopped it as soon as i could but i can no onger access plesk ...
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207 views

Setting up a Subdomain In Plesk

I have set up a subdomain in plesk. I have set the A type entry's ip address under the server > dns settings to the site ip I have check the subdomain address through the browser for the past week and ...
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223 views

What Plesk 10 Linux user should I use for running a backup shell script?

Hey all, I am using Plesk 10 and I am wondering which Plesk user I should use to run a backup shell script. The shell script needs access to mysqldump and the vhosts directory. Does anyone know? I ...
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370 views

Is it possible to install an SSL certificate without a dedicated IP on Plesk servers?

Have people here succesfully installed an SSL certificate by using SNI (server name identification) on a Plesk server? Can you please tell me how you have done it? I am a little wary of updating ...
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74 views

Virtual Server hitting memory resource limits?

I have an Ubunto 10 VPS with 768RAM running virtuozzo & plesk. I host two basic wordpress blogs on it and the most visitors I've had to the site are 2000 for one day and 1200 for three days (incl ...
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719 views

Using Plesk control panel, how do I point www.example.net to sub.example.com?

I have two Linux / Apache VPS servers running Plesk 9.5.4. VPS 1 is the production server and VPS 2 is the development server. At present I have www.example.com on VPS 1 and sub1.example.com, ...
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116 views

Using Plesk with Dynamic IP

I use the Plesk panel for my site. The panel works fine whenever I'm on a hardwired internet connection or my own personal wifi. However when I use my university's wifi, which reassigns the IP address ...
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445 views

Please help with Plesk DNS setup

I need help with my DNS setup. Am on plesk 10.1.1 / centOS 5 4 IP addresses, let's say 192.168.209.197 - server main IP 192.168.209.199 192.168.30.200 192.168.30.203 I assigned 192.168.30.200 to ...
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608 views

Plesk file permissions for sub-domain / domain - hosting Asp.Net applications

Using the latest version of Plesk (on Windows Server 2008 R2), when I create a new sub-domain the file permissions are always wrong. Plus they always seem to reset themselves. I assume Plesk is doing ...