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-1
votes
1answer
25 views

VOIP phone working intermittently

I'm having problems with my Polycom VVX400 phones. It's the first time i've configured them to work with Aircall.io, our SIP provider. I have them registered just fine and I can make calls, but when ...
0
votes
0answers
11 views

Lync Desk Phone Connection Logon Server Username

We have Polycom VVX410 phones that we are connecting to our computer through ethernet and the BToE client. When a user plugs in their phone and it connects Lync pops up a logon window, to help you ...
0
votes
1answer
65 views

Polycom phone not requesting DHCP offer

My Polycom IP550 phone is not requesting the DHCP address that my windows 2012 server offered it. I have done a wireshark capture on a mirrored port on our switch and you can see that the phone is ...
0
votes
1answer
102 views

Polycom VOIP phone seems to mask the secondary device's MAC address from a Cisco switch

When I have a Polycom VOIP phone plugged into a Cisco switch and a laptop plugged into the Polycom phone I get the following. 1) The phone goes into the voice VLAN as expected. 2) The laptop goes ...
0
votes
1answer
318 views

Polycom VVX phones automatically logging off Lync 2013

I've got a bunch of polycom VVX sries phones logged in to Lync 2013 using PIN authentication. Everything worked fine, then suddenly several phones spontaneously logged out automatically. Re-keying in ...
0
votes
1answer
4k views

How to specify TFTP server in DHCP settings?

We have a Windows Server 2012 and I want to run a dhcp server on this machine for the network. In a linux dhcp server I can specify the tftp server and my polycom phones will pick up the directory ...
1
vote
2answers
12k views

Trying to get a Polycom CX600 phone to work with Lync 2013 server/client

I'm currently trying to setup a Polycom CX600 to test the operability with Lync. We have been using Lync for several months, but only really using the IM aspect. I didn't set the Lync server up ...
2
votes
1answer
204 views

Polycom IP 650 Custom display

I've been googling all over the place and haven't found a good way to do this. I'm hoping that someone out there has done something like this. I have Polycom 650's and 331 deployed to my users via a ...
0
votes
2answers
4k views

Polycom CX500 Lync Phone Edition consistently failing to sign in

I have configured a Lync system which is successfully working with the Lync windows client. I followed the instructions at http://blog.schertz.name/2010/12/configuring-lync-server-for-phone-edition-...
2
votes
1answer
154 views

Lync and conference phones - do all clients need phone numbers?

Bear with me here - very new when it comes to Lync :) We have a very simple installation up and running right now, with only Lync software clients installed. I've now been requested to install two ...
-1
votes
1answer
3k views

Proper Configuration of Cisco Router for Video Conferencing

I am looking for help configuring a Cisco 861 Router to allow for video conferencing endpoints to connect. I've gotten to the point where I can place and receive calls but cannot receive video on the ...
1
vote
1answer
75 views

Is there a way to get an “extension board” for a Polycom IP6000 phone? [closed]

I don't see any for sale, but is there a way to get one hooked up to it? Basically, I need 15+ speed dials. Something like this would be great, but for the Polycom instead of Grandstream: http://...
0
votes
2answers
677 views

How do you set up speed dial on Polycom IP6000 phones?

Basically I would like speed dial on this so I can press 1 and it will dial 101 AND I can press 2 and it will dial 555-555-5555. Is there a way to do this?
1
vote
2answers
680 views

Polycom HDX7000 & Mac Lync 2010: Video call invitation was not accepted

We have a Lync 2010 server set up along side a Polycom HDX7000 which acts as a Lync endpoint. This works well for Windows Lync users who can dial and have video conferences with the device. When a ...
3
votes
2answers
2k views

How can I disable the audible MWI on Polycom phones?

By default, when a Polycom VoIP phone has a voicemail message waiting, it both lights the MWI light, and plays a sound every several minutes. I've never met a more self-important feature in a phone, ...
0
votes
2answers
717 views

Setting Polycom device.net options in the config file

I have several hundred Polycom SoundPoint IP phones and I need to make a config change to them. I would like to effect this config change through the XML config files that are loaded when the phone ...
2
votes
2answers
3k views

Sonicwall settings for Polycom TFTP

I'm switching our VoIP phones (Polycom 301s and 501s) to our data network. They were previously segmented to their own network. This means disabling the DHCP on the Trixbox (Asterisk) server and ...
0
votes
1answer
160 views

Setting up a polycom voip phone that's already configured with it's sip.id

I Work for a call center but I'm moving out of the city, the boss gave me my phone that I use at work. Now will the phone automatically configure it's self to the network once I plug it in or do I ...
3
votes
2answers
2k views

Linux DHCPD Mac-Address based Groups

Our Current DHCPD.conf looks like the following. subnet 10.0.32.0 netmask 255.255.255.0 { range 10.0.32.100 10.0.32.254; option subnet-mask 255.255.255.0; option broadcast-...
0
votes
2answers
625 views

Setup wiped Polycom phone without SIP server

I'm troubleshooting a Polycom SoundPoint IP 550. I have wiped the hard disk of the phone (via a menu option) and now it's stuck in a reboot cycle. Apparently the only way to setup the firmware of the ...
1
vote
4answers
4k views

Polycom Not Registering against Asterisk

We have several Polycom 301s in the office along with 501s, 601s and SoundStation 4001s. Recently several of the 301s and a 4001 have stopped being able to register against Trixbox/Asterisk server and ...