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0
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1answer
145 views

“Wrong” from name when sending mail through (smtp) Exchange 2003 from RT/Debian internally, ok externally

I think this is really simple to solve but I just need some input to get my brain working again. Followed this guide to set up RT on Debian: http://burn.co.nz/blog/?p=54 To explain the issue plain ...
2
votes
2answers
628 views

Install RequestTracker (RT) on Windows Server?

Is it possible to install the latest RT on Windows Server? I've found some installers online for previous versions, but can't find any tutorials for the current version. Currently trying to do ...
1
vote
0answers
267 views

File::Temp version 0.18 required--this is only version 16

I ran YUM on a server running BestPractical's RT. Now Apache won't start. Looking at the error log I get this error: File::Temp version 0.18 required--this is only version 0.16 at ...
0
votes
1answer
482 views

Apache fails to load suddenly

i have debian lenny, which is behind a firewall that redirects ports from one server/ipAdress to my server. I have apache working with request tracker, trac, phpmyadmin, mysql. It sudenly stoped ...
1
vote
1answer
487 views

How do I setup RT so that anyone in a single domain (example.org) has 'create ticket' priviliges via email?

I have a small RT installation started that I'm using to simplify my life working with different groups of users, and presently I create all the tickets and add the person who's requesting them as a ...