Questions tagged [scsm-2012]
The scsm-2012 tag has no usage guidance.
8
questions
9
votes
1
answer
359
views
Can you granularly control what comes over the SCOM CI connector in SCSM 2012?
In System Center Service Manager 2012 SP1, is it possible to granularly control what comes over the SCOM CI connector into the CMDB?
For example, to get an AIX computer across the connector, you have ...
- 101k
7
votes
1
answer
3k
views
Cannot register new System Center 2012 Service Manager Data Warehouse after Service Manager database move
I recently migrated a customer from a 3 server SCSM topology to a 5 server SCSM topology and I am now having an issue registering the Data Warehouse Management Server with the Service Manager ...
- 101k
5
votes
3
answers
8k
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SQL Server Collation settings for System Center Service Manager 2012
There is a lot of conflicting or confusing information surrounding the required collation settings for SQL Server, as it pertains to hosting the SCSM 2012 database and associated data warehouse ...
- 101k
4
votes
2
answers
4k
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System Center 2012 Service Manager change request status stuck at new
The guy that built and setup this system left rather abruptly and I've taken over.
My current issues are
I have several change requests that are stuck at New. They do not move to Pending or In ...
- 525
3
votes
1
answer
1k
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Creating new custom forms in SCSM 2012 using an existing form as a base
I'm trying to create a custom form that is essentially the Service Request form with a few extra fields. I do not want to extend the default SR form. I will be creating a Request Offering in the Self-...
- 101k
2
votes
1
answer
2k
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How to create a SCSM Email subscription for when the action log of a PROBLE is updated
Sorry about the title, it wouldn't let me use the word PROBLEM.
In our SCSM we have used SCSM 2012: Notify the analyst when an end-user comment is added to an incident to have our system ...
- 525
1
vote
1
answer
1k
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How does SCSM Relate Affected Users to Service Requests?
I'm using the built in SCSM cmdlets and the SMlets powershell module. I'm able to query Service Requests, but I can't seem to figure out how to get the Affected User of a given Service Request. I'm ...
- 2,417
1
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0
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85
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How to open Service Manager ticket using a protocol
Is it possible to open a Service Manager ticket using a network protocol (like mailto: does for Outlook)? And what is the format?
https://technet.microsoft.com/en-US/library/hh495588.aspx briefly ...
- 111