The sla tag has no wiki summary.
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0answers
20 views
What Test-**** commandlets work against separate, untrusted forests? Similar to https://www.testexchangeconnectivity.com/
Part of my company was purchased by someone who has their own Exchange server. I'm still responsible for desktop support for all users, and Exchange administration of all the remaining users. In ...
0
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1answer
414 views
IP SLA on Cisco 1921 IOS 15.2T
Can someone explain to me why I cannot create IP SLA probes on a Cisco 1921 with the latest IOS (15.2T). It is clearly available for that IOS on that router model on the Cisco Feature Navigator ...
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3answers
56 views
how to find the right consultancy for a short project
We are migrating everything off our core server shortly but we need outside expert help. We know what we want to do but we are nervous about the execution so we want to hire a reputable consultancy.
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3
votes
3answers
274 views
T1 versus Cable Modem
We've been using T1's for years and never changed the connection to a faster Cable Modem. I am concerned about support, return to service. I cannot find in legalese Cable vs T1's FCC Regulations ...
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7answers
484 views
DDOS Attack Victim - How much to Admit - Opinion Question
Here's the environment:
Website that hosts a forum/journal/bboard/email/socialmedia application in walled garden (ie you pay to get to use it or are invited to do so
Many Clients pay to use the site ...
4
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4answers
2k views
How to define appropriate measurements for a Service Level Agreement?
I work for a small development house who are increasingly being asked to put together formal SLAs for our products based on particular configurations.
From a development side of things I'm ...
12
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2answers
527 views
Geographically distributed, fault-tolerant and “intelligent” application/host monitoring systems
Greetings,
I'd like to ask the collectives opinion and view on distributed monitoring systems, what do you use and what are you aware of which might tick my boxes?
The requirements are quite ...
3
votes
1answer
616 views
General SLA Expectations and Maintenance for Standard Services
What would generally be your expectation for SLA uptimes across the following services in a given month for a 'normal' scenario?
I'm including my expectations... the purpose of this question is to ...
9
votes
4answers
863 views
Documenting an outage for a post-mortem review
We had a rather serious outage this past week affecting several services which put us out of our SLA with customers. Now that everything has been resolved, I am conducting a post-mortem review.
From ...
9
votes
3answers
323 views
Where is a good place to find a good SLA agreement?
I would like to find a website that provides example service level agreements (SLA). Anyone know where I can find good examples?
4
votes
2answers
1k views
What's the difference between a SLA and an OLA?
SLA = Service Level Agreement
OLA = Operating/Operational Level Agreement
What's the difference between the two? Or is there really a difference?
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4answers
1k views
Offsite nagios?
Nagios is great for self-hosted service monitoring in an intranet, but what about offsite monitoring? Does anyone sell a network service availability service that goes beyond ping and HTTP?
