We have been using a company to administer our (small office) IT infrastructure. We don't have complete records of what has been done or hasn't been done and don't know what we need to ask for in ...
Hope this isn't off topic but do any of you provide 24/7 cover with a colleague and how much would you expect to be paid? Say once every 3 weeks or possibly every other week? 6K+ per year? Would be ...
I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical ...
Of late, one of my application vendor has been making numerous mistakes or errors in the deployment scripts, ie the deployment scripts fail and the system team (server and database) need to deploy ...
The question had already been asked many times here, I know, and I've done my homework. I have however never found answer for my specific issues, so I am going to rephrase: I am looking for a ...
My previous job had used Novell products for almost 15 years. From my experience, it seemed to work rather well over the years. The last few years though have been met with bad support and long ...
I am getting the feeling that apple is slowly giving less and less attention to its server/enterprise support. What is their support like for enterprise and server products (Xserve, OS X Server)? I ...