-1
votes
1answer
72 views

route incoming asterisk sip calls - fake auth rejected

we are trying to handle incoming sip_calls on our asterisk server, but somehow we always end up getting either 403 or 603 (which should be the same?) what should happen if it works: user calls ...
1
vote
0answers
38 views

Cisco VoIP telephony - Can't save Night Service Bell Configuration

When trying to save "Night Service Bell Configuration" settings under Cisco Unified Communications Manager Express the following error message pops up. Configuration change failed. Please report the ...
-5
votes
1answer
73 views

Normal phone number over ethernet, what is this service called? [closed]

Plug in phone to wall with ethernet cable Someone calls a toll free number Your phone rings What is the correct, vendor-neutral term for this service? Some terms out there are: Comcast calls ...
1
vote
1answer
64 views

Which one VoIP SIP audio codec should I choose to high quality calls?

The quality of VoIP calls depends on the codec used for the transmission and on the bandwidth of Internet connection. I want to use best optimized codec for my Internet connection. I have to select ...
1
vote
1answer
241 views

What is the best option for SIP service redundancy?

From your practical experience, what is the best option for SIP service redundancy? a) one SRV record pointing to a hostname which has two A records b) two SRV records pointing to two different ...
0
votes
1answer
78 views

Is there a Lync equivalent of Avaya's Telecommuter Mode?

In Avaya Telecommuter mode, the Avaya IP Office has an option to route the voice call to an Avaya hard/soft phone to a traditional phone in the PSTN. While the TCP traffic for call handling goes to ...
16
votes
4answers
332 views

What alternatives do I have for telephony if my LEC says the Central Office has an issue?

In our New York office we've been waiting for almost a month for Verizon Business to repair a problem at our local CO. They keep saying that the damage from Hurricane Sandy was so extensive that they ...
0
votes
1answer
82 views

Which handsets work with IP DECT base?

My workplace uses an Ascom IP DECT base station (IPBS1), and Ascom handsets as well. We're looking to replace some broken handsets; the ones by Ascom, however, are rather expensive, and we're not ...
1
vote
1answer
736 views

Accept calls on external cell phones - FreePBX Distro

We installed FreePBX distro last week and configured it so that when someone calls in, it goes to all the phones so someone here can answer the call. After trying all the internal extensions, it ...
0
votes
2answers
119 views

Can a “4 line” Grandstream GXP 2000 handle 8 lines?

We have a whole bunch of GXP 2000 phones here but now we're growing too big for just 4 incoming lines. We use Trixbox (asterisk) for the phone system with 4 analog lines coming into a Dell server. ...
2
votes
3answers
409 views

How to add more incoming/outgoing lines capability to Asterisk?

We have 4 people call us from around the country at once and it causes our phones to be busy. We want to be able to have at least 8 people call us at once without anyone getting the busy signal. ...
1
vote
1answer
155 views

How to add a user who is out of state as if they were just another extension AT our office? [closed]

We want to add a person who is in another state to our phone system as though they were simply in another cubicle here at the office. So, they can dial "302" and get the office assistant's extension ...
1
vote
1answer
60 views

Is there a way to get an “extension board” for a Polycom IP6000 phone? [closed]

I don't see any for sale, but is there a way to get one hooked up to it? Basically, I need 15+ speed dials. Something like this would be great, but for the Polycom instead of Grandstream: ...
0
votes
2answers
183 views

How do you set up speed dial on Polycom IP6000 phones?

Basically I would like speed dial on this so I can press 1 and it will dial 101 AND I can press 2 and it will dial 555-555-5555. Is there a way to do this?
0
votes
1answer
781 views

How to pass/process extension numbers while calling Freeswitch from outside SIP gateway?

Suppose I have Freeswitch, which has SIP gateway configured. So, the local users of this Freeswitch can call outside via <extension name="russia"> <condition field="destination_number" ...
1
vote
2answers
264 views

Separate VoIP telephony and computer network - or not?

We have a PBX server (also connected to the internet) and all VoIP devices currently (early stages of deployment) set up on a network that is phsyically separate from the main computer network. As ...
0
votes
1answer
67 views

How do I change outside access number from 8 to 9 in Cisco UCM?

I want to change my outside access number from 8 to 9 in Cisco Unified Communications Manager. I've copied all of my 9.x route patterns to create a duplicate set of 8.x route patterns. When I try to ...
2
votes
2answers
111 views

Asterisk Environment

I'm interested in building a small Asterisk environment to explore Asterisk. I understand that these are multiple questions, but considering how closely related these are to each other, I decided to ...
2
votes
5answers
260 views

Considerations for a business looking to transition from PSTN to IP Telephony

Full disclosure - This is related to a homework assignment question. I am not asking you to do my work for me, I am merely looking for some pointers and considerations to direct me in my further ...
7
votes
3answers
457 views

What are some potential uses of Asterisk (PBX) for a “power user”

So I read a lot of good things about Asterisk. I am not however looking to run a call center or small business setup. I am still interested what potential uses it has for me as a "power user" and ...
2
votes
1answer
143 views

Moving from Analogue PBX to digital VoIP?

I don't even know if this belongs here?. If not, do let me know. So we have an analogue Alkatel PABX system in our little office. We have extensions, direct lines and PBX lines. We are trying to ...
1
vote
2answers
111 views

Recommended FXO Gateway for UK analogue lines

Can anybody recommend any FXO gateway devices to connect analogue telephone lines to an Asterisk VoIP system. Requirements: Minimum of 4 ports. Enterprise grade - quality is more important than ...
3
votes
1answer
140 views

Does anyone know a good Website comparing all the PBX/IP telephone solutions?

I'm looking for a good website dressing a comparative analysis of the most popular telephony solutions resellers (Cisco, Avaya, Siemens, Microsoft, etc...). I already found a very nice work comparing ...
0
votes
1answer
81 views

Power supply specs for an Avaya 4624IP VoIP Handset?

I've got an Avaya 4624 IP VoiP phone that I've ordered a power supply for, but it's still likely a week away, and I'd like to test now. I can't find the power requirements anywhere. I was hoping ...
2
votes
2answers
332 views

VOIP Codec Preference

Do any of you have a preferred codec for VOIP traffic? I guess this is another case where the answer varies depending on use case, equipment, topology, etc... I'm trying to find an optimal codec to ...
3
votes
3answers
241 views

Cheap VoIP Phone Recommendation [closed]

I'm looking for an inexpensive corded VoIP phone for my home office that supports SIP. I've been using an old Cisco 7905G with SIP firmware but I'm concerned about security considering that it's ...
2
votes
2answers
923 views

Free Software Simulators for SS7, ISDN, SIP, etc., Telecom Protocols

I am learning Protocols where I have major use of Media Gateway Controllers, Media Gateway, PSTN N/w, VOIP N/w. Calls getting gatewayed from one node to another. Kindly help me in finding out some ...
5
votes
2answers
1k views

How should I structure a VoIP phone system?

I'm going to be setting up VoIP for a small business that is expected to grow rapidly. I don't really understand much about VoIP other than it's a telephone system that works over a regular network ...
0
votes
1answer
113 views

Dial-A-Something Service on Generic Hosted Machine

I would like to set up a phone service that provides automated information to users who dial a number on an ordinary telephone - think "Dial-A-Joke" or something similar ("press 1 for this, press 2 ...
2
votes
2answers
918 views

NetSuite / Telephony Integration

Do we have any NetSuite users out here? I have a customer looking to integrate their NetSuite CRM contacts with a yet-to-be-purchased small-biz VOIP telephony system. There are only a couple users ...
1
vote
2answers
584 views

Cisco phone system auto attendant dial-by-name feature cannot find one particular person

There is one individual here whose name cannot be found when a caller uses the "dial-by-name" function in the auto attendant of our Cisco Unified Communications phone system. As far as I can tell ...