Telephony is the science of translating sound into electrical signals, transmitting them, and then converting them back to sound; that is, the science of telephones. The term is used frequently to refer to computer hardware and software that performs functions traditionally performed by telephone ...

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1answer
605 views

Asterisk call failure timeout

I am using Asterisk and there seems to be a problem with the delay that the server answers a call. What actually happens is that the caller hears a busy tone and then hangs up, but a channel is opened ...
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2answers
1k views

FreePBX: Asterisk in the Cloud (EC2) Audio Problems

Please pardon the newbie question, but I can't seem to figure this out. I followed Voxilla's tutorial to the tee. But in making calls, my softphones connect, yet no audio (in either direction). I ...
0
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1answer
86 views

Power supply specs for an Avaya 4624IP VoIP Handset?

I've got an Avaya 4624 IP VoiP phone that I've ordered a power supply for, but it's still likely a week away, and I'd like to test now. I can't find the power requirements anywhere. I was hoping ...
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votes
2answers
400 views

VOIP Codec Preference

Do any of you have a preferred codec for VOIP traffic? I guess this is another case where the answer varies depending on use case, equipment, topology, etc... I'm trying to find an optimal codec to ...
0
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3answers
146 views

Voice / data connections between 2 portacabins ~50m apart

Our business is taking over some new premises (currently housing multiple companies) and for at least the first year will be operating out of a pair of portacabins, around 50 metres apart. Users in ...
3
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3answers
204 views

Send emails to phone as phone calls

I have automated monitoring systems running on servers. These successfully send out emails on a great variety of server conditions. My issue is that if a server problem happens in the middle of the ...
3
votes
3answers
254 views

Cheap VoIP Phone Recommendation [closed]

I'm looking for an inexpensive corded VoIP phone for my home office that supports SIP. I've been using an old Cisco 7905G with SIP firmware but I'm concerned about security considering that it's ...
5
votes
2answers
1k views

How should I structure a VoIP phone system?

I'm going to be setting up VoIP for a small business that is expected to grow rapidly. I don't really understand much about VoIP other than it's a telephone system that works over a regular network ...
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1answer
114 views

Dial-A-Something Service on Generic Hosted Machine

I would like to set up a phone service that provides automated information to users who dial a number on an ordinary telephone - think "Dial-A-Joke" or something similar ("press 1 for this, press 2 ...
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8answers
2k views

Monitor outgoing calls on Panasonic PBX [closed]

As system administrator I need to maintain a PBX (telephone exchange systems) in our company. Now I need to show management statistics of outgoing calls through the PBX so they can control users and ...
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3answers
241 views

cell phone extender for iphones [closed]

I need to boost the cell phone signal into a basement office. We are in a fringe area of the AT&T network, and can usually get two bars outside, but zero bars in the below grade offices. Anyone ...
1
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2answers
329 views

Voice patch panel wired to outer pair

Our Intertel phone system uses an unusual wiring scheme at the phone by using the outer pair (pins 2 and 5) of wires on a phone jack. I am looking for anyone that knows of a vendor that sells 24 port ...
2
votes
2answers
1k views

NetSuite / Telephony Integration

Do we have any NetSuite users out here? I have a customer looking to integrate their NetSuite CRM contacts with a yet-to-be-purchased small-biz VOIP telephony system. There are only a couple users ...
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2answers
598 views

Cisco phone system auto attendant dial-by-name feature cannot find one particular person

There is one individual here whose name cannot be found when a caller uses the "dial-by-name" function in the auto attendant of our Cisco Unified Communications phone system. As far as I can tell ...
1
vote
2answers
361 views

Exchange Unified Messaging with legacy PBX

My organization (2 locations, one with ~100 employees and one with ~30) has been considering switching from an analog PBX phone system to a VOIP solution, but it's looking like the cost may be too ...