Telephony is the science of translating sound into electrical signals, transmitting them, and then converting them back to sound; that is, the science of telephones. The term is used frequently to refer to computer hardware and software that performs functions traditionally performed by telephone ...

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2
votes
2answers
943 views

Free Software Simulators for SS7, ISDN, SIP, etc., Telecom Protocols

I am learning Protocols where I have major use of Media Gateway Controllers, Media Gateway, PSTN N/w, VOIP N/w. Calls getting gatewayed from one node to another. Kindly help me in finding out some ...
5
votes
2answers
1k views

How should I structure a VoIP phone system?

I'm going to be setting up VoIP for a small business that is expected to grow rapidly. I don't really understand much about VoIP other than it's a telephone system that works over a regular network ...
0
votes
1answer
113 views

Dial-A-Something Service on Generic Hosted Machine

I would like to set up a phone service that provides automated information to users who dial a number on an ordinary telephone - think "Dial-A-Joke" or something similar ("press 1 for this, press 2 ...
2
votes
8answers
2k views

Monitor outgoing calls on Panasonic PBX

As system administrator I need to maintain a PBX (telephone exchange systems) in our company. Now I need to show management statistics of outgoing calls through the PBX so they can control users and ...
-1
votes
3answers
235 views

cell phone extender for iphones [closed]

I need to boost the cell phone signal into a basement office. We are in a fringe area of the AT&T network, and can usually get two bars outside, but zero bars in the below grade offices. Anyone ...
1
vote
2answers
325 views

Voice patch panel wired to outer pair

Our Intertel phone system uses an unusual wiring scheme at the phone by using the outer pair (pins 2 and 5) of wires on a phone jack. I am looking for anyone that knows of a vendor that sells 24 port ...
2
votes
2answers
935 views

NetSuite / Telephony Integration

Do we have any NetSuite users out here? I have a customer looking to integrate their NetSuite CRM contacts with a yet-to-be-purchased small-biz VOIP telephony system. There are only a couple users ...
1
vote
2answers
585 views

Cisco phone system auto attendant dial-by-name feature cannot find one particular person

There is one individual here whose name cannot be found when a caller uses the "dial-by-name" function in the auto attendant of our Cisco Unified Communications phone system. As far as I can tell ...
1
vote
2answers
350 views

Exchange Unified Messaging with legacy PBX

My organization (2 locations, one with ~100 employees and one with ~30) has been considering switching from an analog PBX phone system to a VOIP solution, but it's looking like the cost may be too ...
2
votes
6answers
245 views

Audio Conferencing Solutions [closed]

I need to re-evaluate our phone conferencing vendor / package. Not having managed this particular service in the past, would anybody care to share what kind of companies/offerings are out there that ...