Troubleshooting is a form of problem solving, often applied to repair failed products or processes.

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Linux RPC delete registration

there is a well-worked program (daemon) running on CentOS-5.4 that makes by itself RPC registration as program 191299 version 10. After an unplanned program stop, the RPC registration is still ...
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1answer
61 views

ESXi host halts, console seems responsive but

... as soon as I enter a user name and password, it freezes. Won't let me hit "enter" to log in. Management ports are not responding, guest OS's are not responding. It did this once last week after ...
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67 views

NGINX using 100% of the server CPU when testing with Blitz.io

I'm facing an issue here and after four days of looking around I decided to ask for some help here, after all a million heads can think a lot better than one. I have a Ubuntu 14.04 server setup with ...
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1answer
76 views

windows update - strange behaviour using up all CPU

I have a windows 2008R2 server which has had windows update go mad. Last night it started pegging the CPU @ 100% and using 1GB RAM. Killing the Windows Update service took the CPU and MEM back to ...
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2answers
47 views

Best way to trace outgoing requests from a server

We have an Ubuntu 14.04.1 LTS server with nginx 1.4.6 that hosts a few dozen websites and received an abuse complaint from another server of hundreds of requests like this: "POST /wp-login.php ...
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1answer
45 views

Debugging slow network [closed]

I've been tasked with debugging why my company's network connection is running slow. Having no previous experience in this field I have absolutely no clue where to begin or what tools to use. The ...
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5answers
998 views

Program does not run properly as Scheduled Task

Situation I have a batch script that prepares some files, executes a program (.exe) and then deletes said files. This task should run hourly, so I'm trying to configure this using Scheduled Tasks. ...
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1answer
68 views

MySQL server hangs without reason

I have a server running web site with back-end database MySQL (more specific - 5.5.37-MariaDB, for debian-linux-gnu on x86_64). Sometimes it stops accepting connections and web site scripts report ...
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1answer
39 views

how to find cause of io spike

Everyday at around the same time, the IO usage on the server where our mysql slave goes up to 100%. I have setup a script that takes IO information every five minutes so I can find out why this ...
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2answers
58 views

Remote port forwarding through EC2 not working, though address is in use

I have a remote machine running a server which I'd like access to locally. However, I can only SSH into the machine, not use any other ports. I booted up an Amazon EC2 instances and opened all its ...
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0answers
62 views

Find cause of unresponsive Ubuntu 14.04 KVM host

I'm hoping someone can point me in the right direction on a very puzzling problem. I've got an older server running Ubuntu 14.04 that serves as a virtual host for some small virtual (KVM) machines. ...
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0answers
36 views

Troubleshooting mySQL load problems

SSD VPS with one Magento site on it. Recently whenever I make a save to a product, the mysql QPS skyrockets and server load goes up tenfold for several minutes (even though the admin page loaded long ...
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1answer
461 views

Troubleshooting blocked/dropped ports on Sonicwall firewalls

Short of enabling packet capture/monitor on specific rules/policies, is there an easier way to see or to setup a Sonicwall to show blocked ports/services (realtime or as a report)? I think packet ...
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1answer
68 views

How to perform an assessment of an existing network? [closed]

I work as an IT guy for a small company with 2 offices. Currently we are in the process of moving our entire network infrastructure to a different host because we are running everything on extremely ...
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0answers
60 views

“Network name cannot be found” just on some shares

We had an Windows XP in a VMWare virtual machine joined to an Active Directory domain. DC servers are Win2008 and the workstations have static IP addresses. Because the HDD with that vm (called P2) ...
2
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1answer
647 views

vmware virtual machine keeps freezing

Strangely I have a virtual machine that keeps constantly freezing for some seconds or minutes. On the OS side, the CPU and memory used are quite low. On VMWare side, it's the same, the machine never ...
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2answers
881 views

Windows Search Indexer Uses High CPU Usage

We have a Windows Server 2012. From time to time the Windows Indexer has too high CPU usage. What could cause this and how could it be solved. It runs perfect several weeks and then it takes too much ...
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1answer
94 views

Errors when installing rootsh on Ubuntu

I'm installing rootsh 1.5.3 on Ubuntu 10.04 LTS (following this guide) and I get: $ make && make install Making all in src make[1]: Entering directory `/tmp/rootsh-1.5.3/src' make all-am ...
2
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1answer
76 views

Non-invasive way for our network team to run ping/tracert/etc from various servers

In troubleshooting connectivity issues, our network team lacks the rights on our servers (Windows and RHEL) to connect and test connectivity (for example, when tweaking a firewall rule, a ticket ...
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1answer
84 views

Frame-Relay Direct Serial, can't ping

I am working on my packet tracer lab. I have a bit long or series of questions but may be short answers can solve my problem. I am using 3 routers. all connected to each other using serial cable. R1 ...
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0answers
215 views

Can't boot VM after P2V or ghost - Linux 2.6

I got this old machine that runs on a p2 400 and a Linux Debian 3.1 with kernel 2.6.8 and since it has modified binaries due to internal undocumented changes in the code, migrating off manually isn't ...
0
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0answers
63 views

Remote SQL Server Connection works from SSMS but not from Application

We are troubleshooting a weird issue with our SQL Server 2008 server. The application server runs a windows service that makes a DB connection via a connection string in its config file, and we end ...
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1answer
250 views

Determine cause of connection refused on surveillance video unit

We have 3 similar surveillance video units. Each has a server that should be available on ports 80 and 443. One unit has suddenly become unavailable on port 80, and I'm working to determine what could ...
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2answers
121 views

How to troubleshoot network from customers perspective?

We have a web application that we host that is customized for multiple customers. Each customer accesses their version of the site via their own custom subdomain. We are running into an issue where ...
2
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1answer
92 views

server hangs randomly without log entries

My physical server hangs randomly and I do not get any log entries during that time. So I let a script run: while true; do date >>/tmp/dates; sleep 1; done & disown After some minutes the ...
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1answer
295 views

MySQL 5.0 not logging aborted connections in general log

I know there is a bug in MySQL 5.0 which prevents aborted connections from being logged in the error log (http://bugs.mysql.com/bug.php?id=24761). However, aborted connections should still be logged ...
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1answer
74 views

Advice on web server performance troubleshooting is needed

I'm renting a virtual CentOS based server where I have about 5 active sites running. Several months ago I noticed a significant performance degradation in how my sites are running. First symptom was ...
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0answers
409 views

How to prevent Windows Server 2008 R2 from automatically shutting down applications?

I have been running various processes over night on a Windows 2008 R2 AMD64 SP1 virtual server share via a VPN connection and remote desktop. Recently, I have been noticing that when I return in the ...
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2answers
456 views

How can I find out what Zimbra process (specifically “b”) is doing?

My Zimbra mail server (8.0.2 Community Edition) recently started to spawn an interesting process called "b". top - 11:04:44 up 19 days, 18:47, 1 user, load average: 6.25, 6.38, 5.57 Tasks: 131 ...
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2answers
996 views

How do you troubleshoot a PPTP+VPN+RDP freeze-up?

The symptoms are: I am at home. I am trying to dial a PPTP VPN. It connects fine. Pinging from command line in windows shows about a 30% ping success rate when the PPTP vpn is up, 100% ping success ...
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0answers
333 views

How to troubleshoot occasional Apache 500 errors?

I have GET and POST requests, both HTTP 1.0 and 1.1, to diverse URLs, mostly running Wordpress(1), which occasionally fail with a 500(2). No user has ever encountered a 500 themselves, nor have ...
3
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1answer
63 views

Virtual Server HDD shrinks without apparent reason

We have a virtual hosted Linux server, and in the last few months every now and then the HDD shrinks from 400GB down to the exact byte count that is in use. All existing data can be downloaded and ...
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1answer
338 views

Why my 2nd ip from traceroute is not answering the ping anymore? [closed]

My Internet is really laggy today, I did a tracerout and I realize that I'm having no answer from an ip at the beginning of the traceroute. see: Tracing route to 12.129.202.154 over a maximum of 30 ...
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2answers
568 views

Port in Public IP can't be accessed [closed]

I have a local ip (xxx.xxx.xxx.xxx) and also a public ip (yyy.yyy.yyy.yyy) for my local server. I host a website in the local server on port 5555. I can open my website from the local ip ...
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0answers
33 views

Switched google apps domains; now certain emails aren't delivered?

We recently moved from one google apps domain to another, and used Backupify to transfer email accounts, etc. Since then, we've had intermittent issues with customers not receiving emails or having ...
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0answers
51 views

Vserver CentOs 6.4

I have the following problem. I have a server based on CentOS 6.4 is running the Vserver. I did update the kernel to version 2.6.32.14. Unfortunately, after rebooting the server receives the "kernel ...
0
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1answer
33 views

temporary hang with remote shells keeping the connection

We are having some trouble on our machine having Red Hat 6.2 Enterprise. For just about 1 minute this is what happens: during that minute my SSH shell are frozen and we cannot do anything at the ...
0
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1answer
42 views

Unable to connect to IDAQ database from php

I'm having difficulties migrating a site to the clients host. The host is idaq.com. I've searched for ages and have found no actual answer or even close to one. I'm using the following connection ...
11
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1answer
486 views

Harddisks falling offline for unknown reason

I have 7 systems running the setup below. Now and then a different disk falls offline, but on closer inspection the disk is good and not faulty and works flawlessly for at least another year. Since ...
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1answer
199 views

Cisco ASA: Terrible network speed once or twice a day, fine otherwise

I've been trying to get to the bottom of this for a while now and, well, it seems like I can't. We have two servers behind an ASA5505 (software version 8.3) at a datacenter. They run a wide variety of ...
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1answer
1k views

How can i find out why my web server is refusing traffic from my web proxy?

I have a bit of an odd problem that I can't seem to figure out. I will preface this question with the fact that this exact setup was working just fine, and for some reason has stopped working ...
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0answers
172 views

FreeBSD 7 syslog messages: “kernel: 15.xxxxxxxxxxxxxxx too long” (or “too short”)?

I'm experiencing poor performance on an old FreeBSD system and the only anomaly I see so far are syslog messages of the form: Jul 1 12:10:50 myserverXXX kernel: 16.0ccdd219377c0d80 too long Jul 1 ...
2
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1answer
2k views

iptables FORWARD port to internal server

I've been struggling with a FORWARD policy that isn't working the way I'd like, and I can't figure out what is causing the session to fail. I hope someone can help. My goal is to forward port 3000 ...
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3answers
72 views

How to debug and prevent flaky unreliable IT environment? [closed]

I am not an IT admin, I'm a software developer (microsoft stack) and I'm trying to understand what is wrong with the IT environment of one of our customers. We have deployed our client\server ...
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2answers
1k views

Alternatives to wireshark? [closed]

What would be a good option to troubleshoot an interaction of browser with a server besides wireshark? I mean being able to see what the browser sends and receives. Is firebug a good alternative or is ...
4
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4answers
277 views

Troubleshooting wireless network in a 4000 square feet office

I work for a non-profit organization in a 4000 sf office with 30 staff. All laptops are connected to the network wirelessly. We have one switch (TP-Link TL-SF1008D Ethernet Switch) and three routers ...
2
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1answer
95 views

Is my server toast?

Last night I received an e-mail from mdadm about the possible failure of two drives on my array. The raid array was set up as a 4 2TB drive raid5 with one hot spare. Is this system truly fried? Did ...
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1answer
462 views

DHCP Troubleshooting [closed]

I am working at a branch office and have been tasked with changing out the DHCP scope to match the overall corporate IP address scheme. The main office assigned me an IP address range of ...
3
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3answers
183 views

huge slowdown in network of 40 nodes when local DNS is up

We have a LAN with ~40 workstations (mostly Windows) and a couple of servers. All of them use an internal DNS (196.168.0.4 running BIND 9.5.0-P2) and a gateway (192.168.0.1 running OpenBSD Packet ...
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3answers
6k views

How do I identify unknown protocols on my Cisco 2811?

I have a misbehaving Cisco 2811. It serves our office of 20 with internet and phones via Call Manager Express. Except that lately the phones aren't working right and internet is choppy. The outside ...