Troubleshooting is a form of problem solving, often applied to repair failed products or processes.

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3
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0answers
25 views

debugging stuck apache/php thread on production server

I have a linux system with apache httpd and PHP which is loaded using LoadModule php5_module /usr/lib/apache2/modules/libphp5.so. I've enabled the mod_status module of apache and I see a particular ...
0
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2answers
43 views

Why is Group Policy not applying a desktop wallpaper setting?

I am configuring Group Policy in Windows Server 2008 R2 Enterprise to apply Desktop Wallpaper to Users and Computer in OU called HR. I shared the folder over the network using share and storage ...
0
votes
2answers
12 views

Win2012r2 Services Recovery Tab documenation refuses to launch

Services Recovery Tab Help will not launch. [ On the "Recovery" tab in Windows Services.msc, clicking on "Help me set up recovery actions" results in "An internal error occurred (...
0
votes
2answers
25 views

HTTPS slow/times out while HTTP is working normally

tl:dr: http traffic works reliably and quick while https traffic is unreliable or extremely slow (2-5 minute load times). Details below. Hey server fault, I have a good one for you. This is the ...
0
votes
1answer
36 views

Troubleshooting Apache virtualhost

Got some trouble using this configurations : <VirtualHost *:80> ServerAdmin ************** ServerName nagios.vdb.local ServerAlias nagios DocumentRoot /usr/local/nagios/share ...
0
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0answers
28 views

VoIP NAT to connect to companies of the same ip address range together

I am currently using packet tracer to configure the network for Company A. I have configured DHCP and telephony service successfully but the problem I'm facing is when company A tries to contact ...
0
votes
1answer
105 views

Cannot connect to internet after a power cut yesterday

I work at a small company, we have set up our LAN using an ASUS RT-N18U. We are in a small office as part of a business park, our network comes in over wire, as part of a package supplied by the ...
0
votes
2answers
49 views

Troubleshoot if /etc/init.d script would run on startup, without actually rebooting?

I have this script in /etc/init.d that I want to know if it will be run when the system reboots. Is there a way to "simulate" the conditions of a reboot to see if the script will actually be invoked (...
1
vote
1answer
62 views

How to troubleshoot a web server?

NOTE: This is being asked, not because it is a good question (in my personal opinion, it's not), but because I've noticed a lot of questions on here boil down to this question, and since I'm sick of ...
1
vote
0answers
55 views

Sun X4150 not powering up via power button

What I have I have a Sun Server X4150 ( https://docs.oracle.com/cd/E19121-01/sf.x4150/820-1852-13/doradi-overview.html ) which I have set up in a research environment (I'm testing various OSs and ...
0
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0answers
70 views

Cannot install Azure Backup Server / DPM

I am trying to install Microsoft Azure Backup Server software, which is basically a clone of DPM, on a Windows 2012 R2 Azure VM. For some reason every time I get to the agent registration portion of ...
0
votes
1answer
117 views

Couchdb service shuts down a second after start

I'm having problems getting the couchdb service running. When I start it, it only lives for a second or so before shutting itself down. Here's an example - first a status command showing it's inactive....
0
votes
1answer
44 views

Failure installing and running couchdb on Lubuntu

I'm trying to get started using CouchDB on a laptop where I recently installed Lubuntu (15.10). I'm having strange issues.. Yesterday, I installed CouchDB (sudo apt-get install couchdb) and it ran ...
0
votes
1answer
163 views

How to Handle Routes of Two Laravel Projects on One Domain or Server?

I'm working on a project divided into two separate parts. Part one, the bigger part, is in Laravel 4.2. Part two, the shorter part, is in Laravel 5. Both are on the same server. My goal is to access ...
2
votes
0answers
76 views

Website inaccessible until host is pinged from client (on a class A subnet)

There is this really weird issue on the internal network, this happens constantly to "random" machines. Machine (client) boots up, goes to some-intern-website-which-is-not-accessible-from-internet....
0
votes
1answer
26 views

Server response not being received

I have a python program that sends requests via a socket connection to a local 3rd party application which in turn forwards my request to a server. The server response then makes it's way back to my ...
0
votes
0answers
52 views

Netscreen VPN UP/DOWN due to loopback address source monitoring

I am dealing with a problem with Netscreen VPN. Topology is basically Server Side ーー> (Agg2)Trust/Untrust(Agg1)ーー> ーー> Remote Office (Yamaha) 100.66.xx.0/24 ーー> Netscreen VPN ーー> Internet ーー> 100....
1
vote
1answer
77 views

Find source of sleeping mysql connections

We have a very large number of PHP scripts running on our server that do a variety of things. Lately I've noticed that when looking in PHPMyAdmin there are a large number of connections to our MySQL ...
0
votes
1answer
366 views

Windows 7 (32-bit) Sysprep not running Unattend.XML but no error in logs

I am trying to Sysprep a Windows image that will run on identical hardware. The issue I'm facing is that the Unattend.XML file is somehow not running whatsoever, but the logs itself do not say ...
0
votes
1answer
34 views

Port forwarding https request to other server.

I've been asked to fix a issue but I did not configure this server so I could not figure out what's happening here.. www.mywebsite.com connects to 20.20.20.20 (Webserver) www.mywebsite.com:...
2
votes
1answer
630 views

Machine with bonded interface does not receive multicast packets on all slave interfaces

After an upgrade of our machines from RHEL 6.6 to RHEL 6.7 we observed a problem where 4 of our 30 machines only receive multicast traffic on one of their two slave interfaces. It is unclear if the ...
0
votes
0answers
83 views

Intermittent Network Instability

I have an office network being run by a Linksys WRT1900AC, and I'm experiencing significant, but intermittent issues. I have between 15 and 20 devices connected to it, including computers, phones, ...
0
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0answers
239 views

one or more threads of java.exe are waiting to finish network I/O windows 2012 server

I have installed jdk-8u45-windows-x64 on my windows 2012 server. I am seeing that in task manager java.exe is utilizing high CPU. I check he detail in task manager via right clicking on java.exe then ...
2
votes
1answer
197 views

Bind9 recursive queries have intermittent very long response times

I'm running BIND 9.8.1-P1 caching server on Ubuntu 12.04 LTS on kernel 3.2.0-86-generic-pae. I've been banging my head against the wall trying to figure this out for weeks and I just have no idea ...
2
votes
3answers
511 views

80% memory utilization on server- is this just caching?

Memory utilization is very high on this 2008 R2 server, but I think it might just be caching RAM- performance on the server is fine and CPU utilization is very low. It is running DFSR which I believe ...
0
votes
0answers
298 views

Can ping but can't RDP or access UNC path ofter reboot Server 2008 R2

I rebooted a server after a Symantec installation. I did this from home and have no way to physically connect. Rebooted the server and now I cannot access it from UNC path or RDP. Using a VPN to ...
0
votes
0answers
19 views

HP P4014n will only print letter size

Had a user using HP P4014n locally, device suddenly stopped printing, I removed the printer, and uninstalled and reinstalled the printer drivers. Then readded printer. Now it will not auto-detect ...
-1
votes
1answer
100 views

IPv6 connections from outside the LAN are timing out; what is blocking the connection?

as I understand with ipv6 there is no NAT so every client on a network will get a different public ip address (so there is no need for port forwarding). so I checked on my network and indeed every ...
0
votes
1answer
59 views

How to find Certificate signing request information?

I need to update certificates for the Apache servers (Linux Servers RHEL6) and it appears our team doesn't know the correct information for the CSR. Is there a way to find the correct information ...
0
votes
1answer
656 views

Redhat Satellite 5.5.0 Remote Command Setup issue

I have setup Remote Commands on Redhat Satellite version 5.5.0 and trying to understand how the schedule works. The Remote Commands are already working on the clients but it appears that when we try ...
0
votes
1answer
153 views

Open VPN troubleshooting

I'm trying to set up a site-to-site VPN connection between 2 of our offices. The VPN servers i'm using are 2 "Edgerouter lite" and the tunneling software i'm using is OpenVPN. This is how the setup ...
0
votes
0answers
146 views

What would cause /app/code/core/Mage/Checkout/Model/Type/Onepage.php to truncate? [closed]

This morning we started getting calls from customers stating that the checkout page was returning a white screen. We turned on errors in Magento and were greeted with the following error: Parse error:...
0
votes
1answer
383 views

VPS can ping host by IP but not by name

My Debian VPS can ping all host by name and IP but there's one host I can't ping by name. Ping by name failed but successful with IP However on my home PC i can ping that host by name and IP. I ...
0
votes
0answers
69 views

Network services abruptly stop working on win server 2k8

One of our windows servers has started acting up. All network services from roles on the server just stop working all of a sudden, untill the server is restarted. the issue occurs every other week or ...
12
votes
7answers
11k views

High CPU utilization but low load average

We are running into a strange behavior where we see high CPU utilization but quite low load average. The behavior is best illustrated by the following graphs from our monitoring system. At about ...
1
vote
1answer
538 views

How to troubleshoot internet unreachable periodically through firewall

Periodically the internet is unreachable on my network, sometimes for 30+ minutes. After testing a direct connection to our modem, I realized this was not a problem with our ISP but the network itself....
2
votes
1answer
41 views

iostat taking lot of time to return

I have a solaris 10 server with a lot of SAN disks (close to 1000 across all paths). iostat -En takes close to 5 min to return. Is there a way to figure out what is causing the delay? truss hasn't ...
1
vote
1answer
121 views

Linux RPC delete registration

there is a well-worked program (daemon) running on CentOS-5.4 that makes by itself RPC registration as program 191299 version 10. After an unplanned program stop, the RPC registration is still ...
1
vote
1answer
85 views

ESXi host halts, console seems responsive but

... as soon as I enter a user name and password, it freezes. Won't let me hit "enter" to log in. Management ports are not responding, guest OS's are not responding. It did this once last week after ...
2
votes
0answers
426 views

NGINX using 100% of the server CPU when testing with Blitz.io

I'm facing an issue here and after four days of looking around I decided to ask for some help here, after all a million heads can think a lot better than one. I have a Ubuntu 14.04 server setup with ...
4
votes
1answer
2k views

windows update - strange behaviour using up all CPU

I have a windows 2008R2 server which has had windows update go mad. Last night it started pegging the CPU @ 100% and using 1GB RAM. Killing the Windows Update service took the CPU and MEM back to ...
1
vote
2answers
110 views

Best way to trace outgoing requests from a server

We have an Ubuntu 14.04.1 LTS server with nginx 1.4.6 that hosts a few dozen websites and received an abuse complaint from another server of hundreds of requests like this: "POST /wp-login.php HTTP/1....
-1
votes
1answer
282 views

Debugging slow network [closed]

I've been tasked with debugging why my company's network connection is running slow. Having no previous experience in this field I have absolutely no clue where to begin or what tools to use. The ...
11
votes
8answers
38k views

Program does not run properly as Scheduled Task

Situation I have a batch script that prepares some files, executes a program (.exe) and then deletes said files. This task should run hourly, so I'm trying to configure this using Scheduled Tasks. ...
1
vote
1answer
419 views

MySQL server hangs without reason

I have a server running web site with back-end database MySQL (more specific - 5.5.37-MariaDB, for debian-linux-gnu on x86_64). Sometimes it stops accepting connections and web site scripts report "...
0
votes
1answer
185 views

how to find cause of io spike

Everyday at around the same time, the IO usage on the server where our mysql slave goes up to 100%. I have setup a script that takes IO information every five minutes so I can find out why this ...
0
votes
2answers
441 views

Remote port forwarding through EC2 not working, though address is in use

I have a remote machine running a server which I'd like access to locally. However, I can only SSH into the machine, not use any other ports. I booted up an Amazon EC2 instances and opened all its ...
1
vote
1answer
8k views

Troubleshooting blocked/dropped ports on Sonicwall firewalls

Short of enabling packet capture/monitor on specific rules/policies, is there an easier way to see or to setup a Sonicwall to show blocked ports/services (realtime or as a report)? I think packet ...
0
votes
1answer
184 views

How to perform an assessment of an existing network? [closed]

I work as an IT guy for a small company with 2 offices. Currently we are in the process of moving our entire network infrastructure to a different host because we are running everything on extremely ...
2
votes
1answer
5k views

vmware virtual machine keeps freezing

Strangely I have a virtual machine that keeps constantly freezing for some seconds or minutes. On the OS side, the CPU and memory used are quite low. On VMWare side, it's the same, the machine never ...