Troubleshooting is a form of problem solving, often applied to repair failed products or processes.

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0
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1answer
19 views

Couchdb service shuts down a second after start

I'm having problems getting the couchdb service running. When I start it, it only lives for a second or so before shutting itself down. Here's an example - first a status command showing it's ...
0
votes
1answer
13 views

Failure installing and running couchdb on Lubuntu

I'm trying to get started using CouchDB on a laptop where I recently installed Lubuntu (15.10). I'm having strange issues.. Yesterday, I installed CouchDB (sudo apt-get install couchdb) and it ran ...
-1
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0answers
32 views

Is it normal to have unstable ping on local AP

I am about 1 or 2 level better than newbie in networking so i hope i didn't say anything wrong, except for my english. I have AP, TP-LINK TD-W8951ND that connected with ADSL. MY PC1 connected by ...
0
votes
1answer
34 views

How to Handle Routes of Two Laravel Projects on One Domain or Server?

I'm working on a project divided into two separate parts. Part one, the bigger part, is in Laravel 4.2. Part two, the shorter part, is in Laravel 5. Both are on the same server. My goal is to access ...
2
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0answers
63 views

Website inaccessible until host is pinged from client (on a class A subnet)

There is this really weird issue on the internal network, this happens constantly to "random" machines. Machine (client) boots up, goes to ...
0
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1answer
25 views

Server response not being received

I have a python program that sends requests via a socket connection to a local 3rd party application which in turn forwards my request to a server. The server response then makes it's way back to my ...
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0answers
38 views

Netscreen VPN UP/DOWN due to loopback address source monitoring

I am dealing with a problem with Netscreen VPN. Topology is basically Server Side ーー> (Agg2)Trust/Untrust(Agg1)ーー> ーー> Remote Office (Yamaha) 100.66.xx.0/24 ーー> Netscreen VPN ーー> Internet ーー> ...
1
vote
1answer
40 views

Find source of sleeping mysql connections

We have a very large number of PHP scripts running on our server that do a variety of things. Lately I've noticed that when looking in PHPMyAdmin there are a large number of connections to our MySQL ...
0
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1answer
120 views

Windows 7 (32-bit) Sysprep not running Unattend.XML but no error in logs

I am trying to Sysprep a Windows image that will run on identical hardware. The issue I'm facing is that the Unattend.XML file is somehow not running whatsoever, but the logs itself do not say ...
0
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1answer
29 views

Port forwarding https request to other server.

I've been asked to fix a issue but I did not configure this server so I could not figure out what's happening here.. www.mywebsite.com connects to 20.20.20.20 (Webserver) ...
2
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0answers
265 views

Machine with bonded interface does not receive multicast packets on all slave interfaces

After an upgrade of our machines from RHEL 6.6 to RHEL 6.7 we observed a problem where 4 of our 30 machines only receive multicast traffic on one of their two slave interfaces. It is unclear if the ...
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0answers
38 views

Intermittent Network Instability

I have an office network being run by a Linksys WRT1900AC, and I'm experiencing significant, but intermittent issues. I have between 15 and 20 devices connected to it, including computers, phones, ...
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0answers
152 views

one or more threads of java.exe are waiting to finish network I/O windows 2012 server

I have installed jdk-8u45-windows-x64 on my windows 2012 server. I am seeing that in task manager java.exe is utilizing high CPU. I check he detail in task manager via right clicking on java.exe then ...
2
votes
1answer
112 views

Bind9 recursive queries have intermittent very long response times

I'm running BIND 9.8.1-P1 caching server on Ubuntu 12.04 LTS on kernel 3.2.0-86-generic-pae. I've been banging my head against the wall trying to figure this out for weeks and I just have no idea ...
2
votes
3answers
357 views

80% memory utilization on server- is this just caching?

Memory utilization is very high on this 2008 R2 server, but I think it might just be caching RAM- performance on the server is fine and CPU utilization is very low. It is running DFSR which I believe ...
0
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0answers
256 views

Can ping but can't RDP or access UNC path ofter reboot Server 2008 R2

I rebooted a server after a Symantec installation. I did this from home and have no way to physically connect. Rebooted the server and now I cannot access it from UNC path or RDP. Using a VPN to ...
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0answers
17 views

HP P4014n will only print letter size

Had a user using HP P4014n locally, device suddenly stopped printing, I removed the printer, and uninstalled and reinstalled the printer drivers. Then readded printer. Now it will not auto-detect ...
-1
votes
1answer
74 views

IPv6 connections from outside the LAN are timing out; what is blocking the connection?

as I understand with ipv6 there is no NAT so every client on a network will get a different public ip address (so there is no need for port forwarding). so I checked on my network and indeed every ...
0
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1answer
59 views

How to find Certificate signing request information?

I need to update certificates for the Apache servers (Linux Servers RHEL6) and it appears our team doesn't know the correct information for the CSR. Is there a way to find the correct information ...
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0answers
78 views

Warnings in Tiger auditing reports (process is listening on socket)

I get email logs like the ones below emailed daily from my server. I don't really know what does it mean and thinking about disabling them, but I guess this is not a good idea and it's better to learn ...
0
votes
1answer
488 views

Redhat Satellite 5.5.0 Remote Command Setup issue

I have setup Remote Commands on Redhat Satellite version 5.5.0 and trying to understand how the schedule works. The Remote Commands are already working on the clients but it appears that when we try ...
0
votes
1answer
123 views

Open VPN troubleshooting

I'm trying to set up a site-to-site VPN connection between 2 of our offices. The VPN servers i'm using are 2 "Edgerouter lite" and the tunneling software i'm using is OpenVPN. This is how the setup ...
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0answers
116 views

What would cause /app/code/core/Mage/Checkout/Model/Type/Onepage.php to truncate? [closed]

This morning we started getting calls from customers stating that the checkout page was returning a white screen. We turned on errors in Magento and were greeted with the following error: Parse ...
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0answers
55 views

Logging into an AWS EC2 instance from another machine in EC2

I have a few AWS EC2 instances that can SSH into each other. They are not in a VPC as this is an older AWS account and was active before VPC. One particular EC2 instance (zeta) is not able to SSH into ...
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1answer
314 views

VPS can ping host by IP but not by name

My Debian VPS can ping all host by name and IP but there's one host I can't ping by name. Ping by name failed but successful with IP However on my home PC i can ping that host by name and IP. I ...
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0answers
82 views

ATM connection has slow upload speed when connected to switch or router

We just got a new additional ATM line with 10/10 Mbps. When connected directly to a PC NIC, internet speed tests all come up as 10/10 Mbps. However, when connected to any of several routers or ...
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0answers
65 views

Network services abruptly stop working on win server 2k8

One of our windows servers has started acting up. All network services from roles on the server just stop working all of a sudden, untill the server is restarted. the issue occurs every other week or ...
12
votes
7answers
8k views

High CPU utilization but low load average

We are running into a strange behavior where we see high CPU utilization but quite low load average. The behavior is best illustrated by the following graphs from our monitoring system. At about ...
1
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1answer
402 views

How to troubleshoot internet unreachable periodically through firewall

Periodically the internet is unreachable on my network, sometimes for 30+ minutes. After testing a direct connection to our modem, I realized this was not a problem with our ISP but the network ...
2
votes
1answer
35 views

iostat taking lot of time to return

I have a solaris 10 server with a lot of SAN disks (close to 1000 across all paths). iostat -En takes close to 5 min to return. Is there a way to figure out what is causing the delay? truss hasn't ...
1
vote
1answer
95 views

Linux RPC delete registration

there is a well-worked program (daemon) running on CentOS-5.4 that makes by itself RPC registration as program 191299 version 10. After an unplanned program stop, the RPC registration is still ...
1
vote
1answer
85 views

ESXi host halts, console seems responsive but

... as soon as I enter a user name and password, it freezes. Won't let me hit "enter" to log in. Management ports are not responding, guest OS's are not responding. It did this once last week after ...
2
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0answers
370 views

NGINX using 100% of the server CPU when testing with Blitz.io

I'm facing an issue here and after four days of looking around I decided to ask for some help here, after all a million heads can think a lot better than one. I have a Ubuntu 14.04 server setup with ...
4
votes
1answer
1k views

windows update - strange behaviour using up all CPU

I have a windows 2008R2 server which has had windows update go mad. Last night it started pegging the CPU @ 100% and using 1GB RAM. Killing the Windows Update service took the CPU and MEM back to ...
1
vote
2answers
97 views

Best way to trace outgoing requests from a server

We have an Ubuntu 14.04.1 LTS server with nginx 1.4.6 that hosts a few dozen websites and received an abuse complaint from another server of hundreds of requests like this: "POST /wp-login.php ...
-1
votes
1answer
201 views

Debugging slow network [closed]

I've been tasked with debugging why my company's network connection is running slow. Having no previous experience in this field I have absolutely no clue where to begin or what tools to use. The ...
11
votes
8answers
28k views

Program does not run properly as Scheduled Task

Situation I have a batch script that prepares some files, executes a program (.exe) and then deletes said files. This task should run hourly, so I'm trying to configure this using Scheduled Tasks. ...
1
vote
1answer
323 views

MySQL server hangs without reason

I have a server running web site with back-end database MySQL (more specific - 5.5.37-MariaDB, for debian-linux-gnu on x86_64). Sometimes it stops accepting connections and web site scripts report ...
0
votes
1answer
151 views

how to find cause of io spike

Everyday at around the same time, the IO usage on the server where our mysql slave goes up to 100%. I have setup a script that takes IO information every five minutes so I can find out why this ...
0
votes
2answers
395 views

Remote port forwarding through EC2 not working, though address is in use

I have a remote machine running a server which I'd like access to locally. However, I can only SSH into the machine, not use any other ports. I booted up an Amazon EC2 instances and opened all its ...
1
vote
1answer
5k views

Troubleshooting blocked/dropped ports on Sonicwall firewalls

Short of enabling packet capture/monitor on specific rules/policies, is there an easier way to see or to setup a Sonicwall to show blocked ports/services (realtime or as a report)? I think packet ...
0
votes
1answer
138 views

How to perform an assessment of an existing network? [closed]

I work as an IT guy for a small company with 2 offices. Currently we are in the process of moving our entire network infrastructure to a different host because we are running everything on extremely ...
2
votes
1answer
4k views

vmware virtual machine keeps freezing

Strangely I have a virtual machine that keeps constantly freezing for some seconds or minutes. On the OS side, the CPU and memory used are quite low. On VMWare side, it's the same, the machine never ...
2
votes
2answers
7k views

Windows Search Indexer Uses High CPU Usage

We have a Windows Server 2012. From time to time the Windows Indexer has too high CPU usage. What could cause this and how could it be solved. It runs perfect several weeks and then it takes too much ...
1
vote
1answer
291 views

Errors when installing rootsh on Ubuntu

I'm installing rootsh 1.5.3 on Ubuntu 10.04 LTS (following this guide) and I get: $ make && make install Making all in src make[1]: Entering directory `/tmp/rootsh-1.5.3/src' make all-am ...
2
votes
1answer
121 views

Non-invasive way for our network team to run ping/tracert/etc from various servers

In troubleshooting connectivity issues, our network team lacks the rights on our servers (Windows and RHEL) to connect and test connectivity (for example, when tweaking a firewall rule, a ticket ...
0
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1answer
271 views

Frame-Relay Direct Serial, can't ping

I am working on my packet tracer lab. I have a bit long or series of questions but may be short answers can solve my problem. I am using 3 routers. all connected to each other using serial cable. R1 ...
0
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0answers
422 views

Can't boot VM after P2V or ghost - Linux 2.6

I got this old machine that runs on a p2 400 and a Linux Debian 3.1 with kernel 2.6.8 and since it has modified binaries due to internal undocumented changes in the code, migrating off manually isn't ...
0
votes
0answers
103 views

Remote SQL Server Connection works from SSMS but not from Application

We are troubleshooting a weird issue with our SQL Server 2008 server. The application server runs a windows service that makes a DB connection via a connection string in its config file, and we end ...
1
vote
1answer
1k views

Determine cause of connection refused on surveillance video unit

We have 3 similar surveillance video units. Each has a server that should be available on ports 80 and 443. One unit has suddenly become unavailable on port 80, and I'm working to determine what could ...