Voice over Internet Protocol (Voice over IP, VoIP) is one of a family of internet technologies, communication protocols, and transmission technologies for delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.

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How to have dynamic extensions in Asterisk

I have recently swapped VoIP providers. So far so good, but I have ran into one little snag (and I'm honestly not really sure how to ask / Google this). With my old provider I could have inside my ...
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8 views

SIP calls not working in kazoo

I have installed Kazoo on my CentOS 6.6. Installation was ok and I didn't get any error. I have created two users in Hosted PBX section and added device to them as well. But when I am trying to ...
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1k views

How can I limit Asterisk's Chanspy feature to certain channels?

I'm using a standard config of Asterisk 1.4 with FreePBX using the chanspy feature code. I want to restrict what channels it is possible to spy on, ideally doing this in a .conf file. How would I do ...
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5answers
353 views

What alternatives do I have for telephony if my LEC says the Central Office has an issue?

In our New York office we've been waiting for almost a month for Verizon Business to repair a problem at our local CO. They keep saying that the damage from Hurricane Sandy was so extensive that they ...
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1answer
16 views

VoIP calls dropping

Currently I have a proxy server running pfSense connected to a 40mb fibre lease line. This lease line has 60 external IP addresses (assigned to each room by a virtual IP in pfSense). On the LAN side ...
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18 views

How to move company voip phones to a different subnet by modifying DHCP of a Cisco Switch?

Our company has replaced its old voip phones with new ones which are the NEC phones. We are done with the configuration part, and the phones are working fine. But I want the phones to be in a ...
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1answer
1k views

QoS settings for Wi-Fi calling on pfSense firewall/gateway?

The new version of iOS 8 as well as Android supports Wi-Fi Calling with multiple cellular providers including T-Mobile in the US. I am currently running pfSense as the primary Internet gateway for ...
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2answers
10k views

Asterisk SIP digest authentication username mismatch

I have an asterisk system that I'm attempting to get to work as a backup for our 3com system. We already use it for a conference bridge. Our phones are the 3com 3C10402B, so I don't have the issue ...
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17 views

Make an authenticated SIP call via URI

I'm trying to redirect a phone number to a SIP address that's only accessible when authenticated. Given the following, how would the SIP URI look like (if possible) ? SIP Server: sip.example.com Auth ...
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5answers
352 views

Intercom over IP?

This is an odd request, but I'm hoping some of you have had to field it before: We have an office in New York and remote employees in Oregon and Florida. Communication is extremely important to us, ...
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1k views

Voice VLAN Configuration on Cisco SG300

We currently have a single Cisco SG300 switch on our data network. We are introducing a hosted VoIP system. As such we will be installing a second Cisco SG300 (to account for growth and new phones) ...
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2answers
54 views

Asterisk call should be with peer, but gets trapped and stays local

I'm working with Asterisk and Vicidial, trying to place outbound calls through a SIP "trunking" provider. The calls never connect, instead I hear either demo-instruct.gsm or invalid.gsm playing from ...
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21 views

how do I route Asterisk dials from serverA to serverB?

I'm trying to make an Asterisk server connect to a SIP provider (which offers PSTN origination and termination). I've been reading the great Definitive Guide, but am having a conceptual problem with ...
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1answer
16 views

voice vs data device authentication

When a device is plugged into a switch (let's say, a Cisco Catalyst switch) how does a switch know whether the device is a VoIP one - and subject to being placed into the voice VLAN - or some other ...
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2answers
1k views

Limiting Bandwidth per port Cisco router

Let's say a businessses purchases a sufficently fast internet connection (such as 60Mbps cable connection) and VOIP quality is pretty good for the most part. The only thing I would be worried about ...
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2answers
918 views

FreePBX How to play an announcement for misdialled calls

Our Asterisk-based PBX (FreePBX "Tango" distro) does not require any prefix for outgoing calls. The system is able to recognise external numbers and route them appropriately. Some of our users who ...
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2answers
927 views

Lync Server 2010 with Hosted VoIP PBX

We just deployed Lync Server 2010 in our organization and it is working great so far. The next step for us is to enable enterprise voice so that we can replace our telephones with service that is ...
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1answer
1k views

Accept calls on external cell phones - FreePBX Distro

We installed FreePBX distro last week and configured it so that when someone calls in, it goes to all the phones so someone here can answer the call. After trying all the internal extensions, it ...
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1answer
127 views

Cisco Voice VLAN with 802.1X Authentication

I've got a Cisco Catalyst 2960 that I'm trying to configure for a remote office with 802.1X wired authentication. The setup I'm going for is Switch -> VoIP Phone via Internal Switch -> ...
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1answer
51 views

why do all softphones fail to authenticate after receiving 401 unauthorized from Asterisk?

When I attempt to connect to the Asterisk server from CSipSimple, over a Cisco router, on the same network, Asterisk logs show the attempted connection: <-------------> [Mar 23 20:01:34] ...
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2answers
71 views

routing for iax-protocol does not work on pfsense

I have problems with a pfsense-box routing iax-traffic (UDP port 4569). Our company has a central office and eight branch-offices. At the branch-offices we use pfsense as firewall and VPN endpoints ...
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1answer
93 views

FreePBX UK Dial Patterns Route Through Specific Trunk

I've read a ton of links and tutorials and for some reason cannot get my dial patterns to work correctly. I've got Freepbx installed and working properly - no issue there. I want to create a dial ...
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2answers
53 views

SIP Trunk for VOIP behind a SonicWALL

I appreciate this question is quite "out-there" but - has anyone had any success with VOIP over SIP behind a SonicWALL. We are having an issue with one-way audio inbound. Essentially, the person ...
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1answer
243 views

Can't dial through SIP trunk: FreePBX/Asterisk

I set up a SIP TRUNK in FreePBX/Asterisk that works perfectly for incoming calls. Here' s the relevant configuration: type=friend host=201.217.31.10 callerid=mynumber ...
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3answers
154 views

What is the use of echo canceler in ISDN boards if all my endpoints have echo canceling?

Most digital telephony boards (BRI/PRI) have optional hardware echo canceler presented as alternative to the cpu intensive software echo canceling available in Asterisk and FreeSWITCH. I'm ...
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45 views

Firewall Ports for Toshiba CIX server

Other then SIP ports: 5060 and 5061 what other ports need to be opened to have a phone set up in a satellite office with via external IP address. Phone Server CIX100 Firewall ASA 5510
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20 views

Use VOIP through small switch

Probably a silly question but I have to ask. I don't know much about VOIP. We have a location with a large room now being used as an office for 2 people. There is one network cable ran to this office. ...
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1answer
154 views

Asterisk behind NAT sets wrong Contact Header

I'm using SIP with asterisk 13.1.0 behind a statically configured NAT. The servers private_ip differs from the public_ip, where I can reach it. I've already set these options in the sip.conf file. ...
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1answer
99 views

Asterisk Sip Server and “Screen Sharing” function

I'am newbie in asterisk, i followed the tutorials on the asterisk wiki, and installed the latest version (13) of the asterisk server. I was able to setup the voip now i wonder, there is a function im ...
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2answers
129 views

Do I need VLAN for VOIP phone if my network switches supports IEEE P802.1p QoS?

I have 30 workstation and 30 IP Phones all under one single network 192.168.9.0. The network switches is unmanaged switch but supports IEEE 802.1p QoS (e.g.: DLink DGS 1008D and DGS 1016D). I ...
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2answers
1k views

How should I structure a VoIP phone system?

I'm going to be setting up VoIP for a small business that is expected to grow rapidly. I don't really understand much about VoIP other than it's a telephone system that works over a regular network ...
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1answer
1k views

Poor audio quality during RDP with thin client from Windows Multipoint Server 2012

we have problems with audio quality from Windows Multipoint Server 2012 during RDP sessions, we are using Thin Clients for the Remote Desktop the display is good but the audio quality is bad, there ...
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3answers
6k views

Bringing people into an Asterisk conference call

I'm using Asterisk 1.4 and am trying to work out a way to bring people into a conference call. In the ideal scenario two people would be talking and one of them would push some keys, then a phone ...
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1answer
841 views

Calls cut off in Asterisk 1.6.2

We are offering hosted VoIP. The Asterisk servers are running in our data center and customers connect their Aastra phones remotely to it. However, I have one customers connected to his own PBX and he ...
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48 views

Is it possible to virtualize a Genband/Broadsoft M6 voip telephony system?

I work with a company that runs a hosted VOIP platform originally known as the Genband M6 acquired by Broadsoft a few years back. This system is going end of life March 2016 and will no longer be ...
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20 views

How to automate updating of a setting on Cisco phones remotely?

Normally, to make a change one would get the IP address of a Cisco VOIP phone, access its settings via a web browser and make any changes to the settings they need to using the web interface. Is it ...
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3answers
751 views

VOIP over Comcast causing problems

We're running a VOIP system over Comcast. The problems are: Some calls don't complete (both incoming and outgoing) Some phone calls get terminated in the middle of the call. I want to run some ...
4
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1answer
76 views

Ping time variation correlates with IP phones not working

We have an IP Phone system (most models are snom 320). Today someone's phone has decided to stop working. It has an IP address assigned to it by DHCP, and I can sometimes go to it's IP address to view ...
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16 views

SIP UAC crash during a call

If a SIP UAC crashes in the middle of a SIP call, what is the expected behavior of the UAS and the remote UAC? Assume that a single UAS connects both UACs in the call. Is this scenario discussed in a ...
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2answers
7k views

Factory Reset Cisco SPA504G without admin password

I've been trying to factory reset some SPA500 phones, specifically the 504G but the old provider has locked out everything. I need to reset about 50 phones for use with a new service. I've man in the ...
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1answer
278 views

One-way audio problems with SIP over AT&T

I have a customer who has an VOIP PBX connected to a Level 3 fiber connection. He has offices all across the country using different ISPs. Two of those offices use AT&T, both in different states. ...
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2answers
120 views

Asterisk, GSM-FXO gateway example of usage

Can anyone explain where to use GSM-FXO gateway. I understand where to use GSM-FXS - for example to connect analogue telephone to gsm gateway. But do we use GSM-FXO to connect to two telephone ...
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1answer
351 views

Call duration limit & least cost routing

We have Elastix version 2.4 setup and we have some little questions which if you could please answer to solve via web based panel of Elastix, as agents are making calls via Elastix there are little ...
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80 views

Change vlan settings to Yealink phones at once

I have about 90 yealink ip phones. My target is to change vlan settings to all of them massively. For example, when it's going to reboot all of them, I run the following ...
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33 views

Using a Barracuda F400 Firewall Router Without a Modem

I'm looking into a problem where VoIP phones don't ring for some of the incoming calls that I believe might be due to the network configuration. Do you need a modem if you are using a Barracuda F400 ...
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6answers
4k views

How to record SIP traffic / calls for future auditing?

We have a VOIP (SIP?) phone system and have to record all calls for specific phones in the company. It may be required at a future date to listen to these calls for auditing. These phones happen to ...
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106 views

Netgear N300 and VOIP phone

I work with a not-for-profit organisation who have recently purchased an internet connection plan that comes with a Netgear N300 wireless router. Unfortunately, there is not an option at this time to ...
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61 views

Cisco 7921G IP Phone not working

Got my hands on a second hand 7921G wireless IP phone. It should be configurable via USB; but need drivers to do that ...
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1answer
54 views

Configuring VOIP server without SIP

So I want to create a VOIP server with that I can connect with OpenVPN so I can call only a number of people that are in my network. I'll be using CSIPSIMPLE for that purpose. I'll be using only ...
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1answer
406 views

Replacing Asterisk with MS Communication Server [closed]

We are examining replacing our Asterisk PBX server with MS Communications Server. We use Asterisk for the following reasons: VoIP telephony mass calling by streaming messages via SIP to our ...