12
votes
6answers
351 views

Consulting: Organizing site/environment documentation for customers?

Over time, I've taken on consulting and contract engineering work for various clients. More recently, customers are asking for certain types of documentation. Which static IP addresses can I use ...
1
vote
0answers
79 views

Infrastructure Wiki Documentation Diagram?

I am in the process of designing a documentation Wiki for Infrastructure. That is, the whole gamut of servers, networks, storage, and applications. I have been poking around with some ideas via ...
4
votes
1answer
281 views

Documenting servers [closed]

I work for a relatively small software development firm that grew pretty quickly over the last few years. This hoewever caused a lot of growing pains, especially infrastructure-wise. It is currently a ...
1
vote
3answers
91 views

Wiki Documentation With Permissions

So I've set up a MediaWiki for managing some docs, we have AD integration set up and so far things are going fine... But wow is managing permissions a pain in the butt! Requires editing LocalSettings ...
3
votes
4answers
236 views

Which is the best way to keep up all your documentation? [closed]

I hope I'm not bothering anybody with this question. I have my technical documentation scattered using different methods, here is a list of the most used: notebook I have several notebooks full of ...
21
votes
9answers
4k views

IT Documentation Platforms

We are a growing IT operation that continues to provide additional offerings and support to a variety of customers. As we continue to sustain this growth, we have found that we need to have easy ...
14
votes
4answers
1k views

IT Documentation with MediaWiki

We are looking for ways in which to further enhance our documentation and our ability to allow easy access to the information as well as editing the information. With these ideas in mind, we created ...
13
votes
6answers
551 views

Where can I document useful things to know as a Mac sysadmin?

I've recently done some research on the directory service tools on the Mac (dscl, dsimport, dsexport), and would like to be able to document them somewhere for all to benefit (and perhaps where my ...