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10

You have a few non-exclusive options for email on Blackberries: BIS: This is the Blackberry Internet Service mail provider. It's what you are configuring when you go to http://bis.$REGION.blackberry.com/html?brand=$PROVIDER. The BIS servers (managed by RIM) act as an intermediary between the actual mail server and Blackberry devices. BIS is able to: pick ...


8

Encryption will never be "seamless" - particularly in a mixed environment. Similarly the idea that you'll be able to get outside agencies to adhere to your encryption policy is a noble goal, but may be difficult in practice (My company has been trying to get this to happen since before I came here. Some outside personnel are simply not going to be able to ...


5

You'll need to use either a local GSM/CDMA repeater or enable some sort of service (such as UMA) that can tunnel the connection back to the wireless provider over WiFi instead of cellular.


4

The BES is great for syncing of emails however it is overly dependant on RIM. Any hickup on their end and everything stops. Very hard to explain to non technical users who think because Outlook works and their phone works that their blackberry should work. One of the best features we have found is that the BES stores all the user settings from the ...


4

We recently had a BES installed and had the telecomms vendor in to assist and provide training and he just said this is how it is. You have to remember this is not windows mobile with activesync reading a copy of the mailbox. This is a reconciliation process whereby messages are directed to the device before they even hit the mailbox. Therefore the time ...


4

Yes, it's normal for device encryption to reduce battery life in this way. Does anyone else have experience of taking this decision in your businesses and what approach did you take? This is a business risk decision, so a server admin would not normally be expected to make it and could be putting themselves in a dangerous position if they did. The ...


4

The mbox storage format keeps the entire folder in a single unindexed file, requiring Dovecot to use complicated locking even for read access. This causes problems with multiple clients, especially when they attempt to keep the folder selected in order to wait for IDLE notifications, used by most modern IMAP clients. (Also, the .imap.index file is an ...


4

Likely your web server is not sending the correct MIME types for .jad and .cod files, as documented in Installing BlackBerry Java Applications Using the Web Browser. How you do this depends on your web server, but for Apache web servers you can do this by following the instructions in How to Setup an Apache Web Server to Deliver BlackBerry OTA Applications.


3

Blackberry Professional is a small-scale version of Blackberry Enterprise Server (BES). It will sync email, contacts, and calendar entries from Exchange to Blackberry devices. It's limited in its license quantity to 30 handhelds but has almost the same features as BES. Here's a nice feature comparison from RIM: ...


3

This is a community-based list so it's not a trouble-shooting tool or a definitive availability notice but it may be useful: http://www.dataoutages.com/mailman/listinfo/bb-outage Dan


3

You will need to include all IP addresses that are authorised to send email using your domain (you can list the MX records if these are also your outgoing SMTP servers). I don't know about the blackberry service, but doesn't it just use your own exchange server to send? Try sending a test email from the blackberry and check the email headers for the IP ...


3

I actually called blackberry techincal support about this exact issue. You are not able to import polices into the newest Versions of BES Express but they're development team is currently making a fix for the Facebook issue. They are going to get in touch with me when it is done and I will let you know. The only other solution in the meantime is to go back ...


3

BBSSH looks like it should work. I used to use MidpSSH, but it's hasn't had a release in a while. BBSSH continues MidpSSH by making it a Blackberry specific app. http://bbssh.org/wiki/en/Home http://marcparadise.com/articles/tag/bbssh


3

There are some problems with iOS 4.0 and Exchange 2010, but if they are running an updated patched version of iOS, iPhone users will be fine. iPhone 3G users don't support some important EAS policies. Our decision was to enforce strict security for newer devices, but add exceptions for iPhone 3G users. If Webdav is enabled on your Outlook Web App server, ...


3

You'll need to take a few steps here. First may well be user education. Explain to your users that email is like writing on a postcard, anyone along the way can see the message. You'll want to find a PGP (GPG) client that integrates with each mail client in use on your network. Start with the most widely used client. I'd guess that is Outlook so take a ...


3

I've upgraded from 3.x to 5.x and it went just great. I also moved to a new server in the process. It wasn't easy but not super hard. It involved an inplace upgrade to 5.x, then migrating to new box. One thing I'd throw out is that for us, it was cheaper to purchase maintenance as opposed to a one-time upgrade. We learned that after purchasing the upgrade. ...


2

The good thing about the BES is that it allows full access to all resources on the internal network, i.e. it provides a kind of VPN with full access to e.g. internal web pages and servers. (I am also not a BES administrator, only a user)


2

There are two ways of using a Blackberry. You can use BIS (Blackberry Internet Service) which will talk to your email system via POP or IMAP. Your handheld will talk to this service to grab email. This is done on a phone-by-phone basis and cannot be centrally managed. The other way is by installing BES (Blackberry Enterprise Server). This is an ...


2

Nope, won't cause problems at all. Each server maintains its own TCP SRP connection with the Blackberry network.


2

There is no current way to sync a BB "over the air". What you need is a Blackberry Enterprise Server, which sits parallel to your Exchange box and the BBs communicate with it, and it talks to the mail server. Or just wait for Exchange 2010. :)


2

To my knowledge there is no ActiveSync support in Blackberry devices. RIM's business model is such that they require you to use their their "services" (as a tax on the system, in my mind) and their sync software. There is a third party service, AstraSync that proports to do syncronization over-the-air to Blackberry devices via ActiveSync, but I have no ...


2

The new BES 5.0 has a decent included monitoring service you can install seperate from the BES itself to monitor everything.


2

The iPhone utilizes standard SMTP/POP3, which neither are secure protocols. If your SMTP/POP3 servers support SSL, you can enable it on the iPhone. It'll secure content between your device and server. Blackberry's unique advantage is, when coupled with a Blackberry Enterprise Server, can be completely secure by tunneling internal emails to a mail server ...


2

First thing to do is make sure that the phones lock automatically. These phones are effectively within your network so they should be locked when not in use. There are policies which can be put in place to prevent the user from installing software onto the phone. I don't think there's much you can do to stop the provider from pushing updates to the phone ...


2

My 2 cents... BES is by far the best enterprise messaging platform out there. RIM's network is extremely reliable and as far as I know, hasn't gone down except for a few extremely well publicized incidents a few years ago. The centralized management features are absolutely fantastic. That being said, if they have a Storm, that means Verizon. Go to ...


2

Make sure your BES box can't access any other servers it doesn't need. I have a slew of Unix boxes on the LAN which now use tcpwrappers to deny any kind of access from the BES machine. This stops a Blackberry user installing a terminal emulator and telnetting to random boxes on the LAN.


2

This isn't possible directly. However, there's a workaround. If a user has OS 4.5 or higher on his device and is on a BES of a certain minimum version, they can do a remote email search. Hit 'S' in the Messages screen and change the search type to 'Remote'. This searches through email on the server mailbox. Once those messages are found, they can be added ...


2

You can forward to the email address of the blackberry, or connect it to the exchange server via OWA. See this thread about BBs and Exchange. Is the assistant concerned about all the mail in the same location on the BB? It could easily be done by forwarding the exec's mail to the BB mail account, but things would be jumbled up. ...


2

Yes, it's possible with the OTA (Over-the-Air) Feature of the BlackBerry Mobile Data System (free Service on your BES). Look at this link BlackBerry Mobile Data System / Features



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