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10

You have a few non-exclusive options for email on Blackberries: BIS: This is the Blackberry Internet Service mail provider. It's what you are configuring when you go to http://bis.$REGION.blackberry.com/html?brand=$PROVIDER. The BIS servers (managed by RIM) act as an intermediary between the actual mail server and Blackberry devices. BIS is able to: pick ...


8

Encryption will never be "seamless" - particularly in a mixed environment. Similarly the idea that you'll be able to get outside agencies to adhere to your encryption policy is a noble goal, but may be difficult in practice (My company has been trying to get this to happen since before I came here. Some outside personnel are simply not going to be able to ...


5

You'll need to use either a local GSM/CDMA repeater or enable some sort of service (such as UMA) that can tunnel the connection back to the wireless provider over WiFi instead of cellular.


4

Likely your web server is not sending the correct MIME types for .jad and .cod files, as documented in Installing BlackBerry Java Applications Using the Web Browser. How you do this depends on your web server, but for Apache web servers you can do this by following the instructions in How to Setup an Apache Web Server to Deliver BlackBerry OTA Applications.


4

The mbox storage format keeps the entire folder in a single unindexed file, requiring Dovecot to use complicated locking even for read access. This causes problems with multiple clients, especially when they attempt to keep the folder selected in order to wait for IDLE notifications, used by most modern IMAP clients. (Also, the .imap.index file is an ...


4

The BES is great for syncing of emails however it is overly dependant on RIM. Any hickup on their end and everything stops. Very hard to explain to non technical users who think because Outlook works and their phone works that their blackberry should work. One of the best features we have found is that the BES stores all the user settings from the ...


4

We recently had a BES installed and had the telecomms vendor in to assist and provide training and he just said this is how it is. You have to remember this is not windows mobile with activesync reading a copy of the mailbox. This is a reconciliation process whereby messages are directed to the device before they even hit the mailbox. Therefore the time ...


4

Yes, it's normal for device encryption to reduce battery life in this way. Does anyone else have experience of taking this decision in your businesses and what approach did you take? This is a business risk decision, so a server admin would not normally be expected to make it and could be putting themselves in a dangerous position if they did. The ...


3

You will need to include all IP addresses that are authorised to send email using your domain (you can list the MX records if these are also your outgoing SMTP servers). I don't know about the blackberry service, but doesn't it just use your own exchange server to send? Try sending a test email from the blackberry and check the email headers for the IP ...


3

This is a community-based list so it's not a trouble-shooting tool or a definitive availability notice but it may be useful: http://www.dataoutages.com/mailman/listinfo/bb-outage Dan


3

Blackberry Professional is a small-scale version of Blackberry Enterprise Server (BES). It will sync email, contacts, and calendar entries from Exchange to Blackberry devices. It's limited in its license quantity to 30 handhelds but has almost the same features as BES. Here's a nice feature comparison from RIM: ...


3

This is not possible. BES stores hidden device information such as PIN in your mailbox, activating a second blackberry will override the hidden information from the first device. Your only options would be to setup desktop syncing, in which the devices would sync, but not wirelessly. Alternatively you could go with less features and sync via smtp, or use ...


3

BBSSH looks like it should work. I used to use MidpSSH, but it's hasn't had a release in a while. BBSSH continues MidpSSH by making it a Blackberry specific app. http://bbssh.org/wiki/en/Home http://marcparadise.com/articles/tag/bbssh


3

I actually called blackberry techincal support about this exact issue. You are not able to import polices into the newest Versions of BES Express but they're development team is currently making a fix for the Facebook issue. They are going to get in touch with me when it is done and I will let you know. The only other solution in the meantime is to go back ...


3

There are some problems with iOS 4.0 and Exchange 2010, but if they are running an updated patched version of iOS, iPhone users will be fine. iPhone 3G users don't support some important EAS policies. Our decision was to enforce strict security for newer devices, but add exceptions for iPhone 3G users. If Webdav is enabled on your Outlook Web App server, ...


3

You'll need to take a few steps here. First may well be user education. Explain to your users that email is like writing on a postcard, anyone along the way can see the message. You'll want to find a PGP (GPG) client that integrates with each mail client in use on your network. Start with the most widely used client. I'd guess that is Outlook so take a ...


3

I've upgraded from 3.x to 5.x and it went just great. I also moved to a new server in the process. It wasn't easy but not super hard. It involved an inplace upgrade to 5.x, then migrating to new box. One thing I'd throw out is that for us, it was cheaper to purchase maintenance as opposed to a one-time upgrade. We learned that after purchasing the upgrade. ...


2

It can't be done that I'm aware of. Also, your question contradicts itself. You say that you want 3 BB's to access one Exchange account but then you state that you have 3 BB's with 3 different Lotus Domino accounts.


2

All iPhones should have the ability to connect to Exchange via the Microsoft Exchange account setup type on the iPhone. BlackBerry's would require a BES server if you want true integration. They're both capable of connecting via POP or IMAP if that's the only options available to you.


2

POP3 is your issue - I'm afraid you can't do much without changes to the access method. Is it a carrier-managed BES, though? That would seem to me as a bit odd, since BIS is built around just that scenario. The mobile providers that I've dealt with have always used BIS - which the user should be able to configure to use IMAP or HTTPS API calls, avoiding ...


2

If you absolutely can't get away from POP3 you can use this ugly hack: Make a second mailbox for the user, configure it as an alternate delivery recipient for the user, hide it from the Exchange address list, and use this "clone" mailbox as the POP3 mailbox for the provider to poll. It's ugly, but it'll do what you need. You'll want to clean out that ...


2

4 Days working on this, anyone still stuck check out this solution: If you loaded the SQLEXPRESS open SQL Server Configuration Manager for sqlexpress, click on protocols for blackberry, open tcpip, click the TCP/IP properties tab. Check the IP address for each and every network connection, enable or not, check the IP Address field, should point to your ...


2

To communicate with the BlackBerry infrastructure, your BES server needs to maintain a bidirectional TCP connection to srp.[country].blackberry.net on port 3101 (the SRP address will vary depending on what country you're in). If your firewall is any good, you should be able to configure it such that it will only allow traffic on port 3101 between ...


2

Not sure what you mean by "Blackberry identifier" - BIS spoofs an IE user-agent string for its requests. The best way to find the requests in my experience is looking at the IIS logs for requests coming from the BIS servers (address ranges are here). These requests WILL have usernames in the requests they send, something like ...


2

Does this mean that each time I switch from one mobile antenna to the next (say i'm driving down the road) my phone will send a new IMAP IDLE command to my dovecot server saying "Hey, my contact address has changed, please use this one". NO - IP Connectivity You phone is communicating with the cell masts using a different protocol stack from the TCP/IP ...


2

You can export your list of users from the BES administration webpage, including the PIN. Then you can use the BlackBerry Enterprise Server Resource Kit to send PIN messages from a command line. A little bit of copy-and-paste in a batch file or a good FOR command can make this happen. Of course, all of this depends on your BES server being online. But if ...


2

Well all connection from BB phones goes via the BB server(BB Internet Service). So I dont think there are any tools that does this. A quick search in BB app world for vpn shows only irrelevant applications. The closest I can think of is using https directly to access your web application. But this too will be proxied via the BB proxy servers. So some one ...


2

I can't see why it would be a problem. Last time I managed a BB server I had users with phones from Verizon, AT&T and T-Mobile on it without an issue. Remember that all BB phone traffic between the phones and your server goes from the provider to the blackberry servers, then to your BB server. When I did it there was only one Exchange server, but as ...


2

To my knowledge there is no ActiveSync support in Blackberry devices. RIM's business model is such that they require you to use their their "services" (as a tax on the system, in my mind) and their sync software. There is a third party service, AstraSync that proports to do syncronization over-the-air to Blackberry devices via ActiveSync, but I have no ...



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