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Sadly i cant add a comment yet, so i have put my suggestion in here. Have you checked the Get-MessageTrackingLog to see if it shows any record of the email or delivery reports in ECP? Do you have any mail flow restriction rules in place that might be affecting this user? There are a lot of potential issues here, but the fact that its affecting the same ...


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Use Exchange management shell: Get-MailBox | FL Identity Get-MailBox <identity> |fl LegacyExchangeDN


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In WindowsITPro blog they say that this update created a problem with the MAPI RPC component. Other mail services (OWA, ActiveSync, etc.) should work properly, because they don't use the faulty component. The update has been removed from "Microsoft updates". As they strongly suggest, you better test all updates before applying them to avoid such ...


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Can you renew the selfcertificate that exchange create when you install it ? After that install it locally it each computer.


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I'm not sure about the exact problem you're facing, you have not really described it. That said, would one of the switches on New-MailboxRepairRequest perform what you need? Also, it is helpful to know what version of Exchange you're running.



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