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I actually ended up getting an answer to this on my own - Outlook determines this from the Sender header rather than the mail-from header (which in our case didn't have the display name attached). We're going to be adjusting this internally.


Based on a comment you made above, I would like to provide you a clear picture as to what you need to validate in order to make the environment work properly. I'm going to cover all the aspects, so some things you probably already have working. 1. Make sure you have "RPC over HTTP" installed on the Exchange server and properly operating (corresponding event ...

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