380 reputation
1722
bio website isworthy.wordpress.com
location Plantation, FL
age 37
visits member for 5 years, 7 months
seen 2 days ago

Sep
1
comment SQL Area Unexpected Expansion
A reboot seems to have resolved the problem even though it doesn't explain it.
Aug
21
comment SQL Area Unexpected Expansion
By flushing the shared_pool and then setting a minimum size for db_buffer_cache I was able to capture about 60MB more. Although the shared pool showed 361 MB of free memory it gave ora-00384: Insufficient memory to grow cache for anything higher.
Aug
21
asked SQL Area Unexpected Expansion
Aug
10
revised Is there a reason to upgrade Internet Explorer on Windows Server?
deleted 1 characters in body
Aug
10
comment Is there a reason to upgrade Internet Explorer on Windows Server?
+1 Indeed, that is a valid exception.
Jun
26
awarded  Beta
Jun
19
comment How can I prevent explorer starting as a shell in a kiosk setting?
+1 for GPO settings.
Jun
19
comment Email Deleted Without Being Read
This works exactly as I hoped it would.
Jun
19
accepted Email Deleted Without Being Read
Jun
18
comment Email Deleted Without Being Read
Funny, but shocking our customers might shock our bottom line.
Jun
18
asked Email Deleted Without Being Read
Jun
9
accepted Oracle DBV File Parameter
Jun
9
comment Oracle DBV File Parameter
Thanks for the tip. I've looked at the docs and ran a few tests and that does indeed appear to do what I need and more. I was headed toward opening a case, but if VALIDATE replaces my use for dbv I don't think I'll even bother with a case.
Jun
9
comment Email Management System
Hmm, sounds a little more manual than we are looking for, but thanks for the info.
Jun
8
comment Email Management System
CIC and Avaya are far more integrated (voice/email) solutions than I am looking for. I specifically do not want to replace our current phone handling, only the email. I took your search suggestion and found EGain which seems to have a separate email module, but as with most companies, it is difficult to see what the product actually looks like below the marketing glitz.
Jun
8
comment Email Management System
Yes, I want that series of steps, but how does software designed to model a process solve the problem? Are there parts of K2 and Jboss that actually receive the email and route it to available agents for handling? Perhaps I'm blinded by the marketing glaze, but I don't see those features.
Jun
8
comment Email Management System
After looking at Jboss, I think I see where you are going. You are saying we should develop it ourselves. This is an option, but not our first choice if we can find something that works reasonably well.
Jun
8
comment Email Management System
I don't see how K2 applies. It is a workflow product for Sharepoint. I don't know much about either, but I don't see email management in either K2 or Sharepoint.
Jun
8
comment Email Management System
It doesn't have to be free, but I think most Contact Center Software is both overpriced and isn't as good because it focuses on the phone. Nortel's solution works fine for us for phone calls, but their email solution is fraught with problems and limitations.
Jun
5
asked Oracle DBV File Parameter