380 reputation
1722
bio website isworthy.wordpress.com
location Plantation, FL
age 37
visits member for 5 years, 7 months
seen 2 days ago

May
6
comment Administrator File Modification Privilege
Even when I run an elevated instance of explorer I still cannot open the file and save changes to it. I have to open notepad with elevated privileges then open the file from within notepad. Either that or copy the file to an uprotected location (like the desktop), make the changes and move it back.
May
6
comment Administrator File Modification Privilege
Could you please elaborate on your second option? My understanding is that I already have write access. Is this different than file permissions and if so where do I add it?
May
6
comment Administrator File Modification Privilege
I turned it off to verify that this was the problem, but I'm not sure I want to leave it that way.
May
5
comment Email Management System
HelpSpot looks nice, but emails are not automatically presented to CSRs and it looks like there is no way to decide whether the email reply should be from the CSR or from the email address it was received from. Thanks for the suggestion.
May
5
comment Administrator File Modification Privilege
Yes, the account is part of the administrators group. Looking at the Effective Permissions this user has Full Control on the files in question. The files are just text files that I am trying to edit with notepad. The application is Oracle 11g 64-Bit.
May
5
asked Administrator File Modification Privilege
May
5
comment Email Management System
Yes, the emails would be from customers and yes they would be handled by internal CSRs. I should have included that to begin with. I've looked at some ticketing systems, but often their other features get in the way of the email feature. Yes, FogBugz is too developer focused and also can only handle 14 email areas (we currently have about 30 between multiple divisions of sales, financials and support). We have considered rolling our own, but want to look at other options first.
May
5
answered What is your list of programs to install to Windows after a fresh install?
May
5
asked Email Management System
May
5
awarded  Teacher
May
4
comment Storing rarely used single-purpose passwords
+1 for Keepass.
May
4
answered Hidden features of Oracle Database
May
4
answered Is there a reason to upgrade Internet Explorer on Windows Server?
May
1
awarded  Scholar
May
1
accepted Two Dual Core vs. One Quad Core
May
1
awarded  Supporter
May
1
awarded  Student
May
1
asked Two Dual Core vs. One Quad Core
May
1
awarded  Autobiographer