21 reputation
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location Ontario
age 38
visits member for 1 year, 5 months
seen 21 hours ago

Oct
10
comment System Center 2012 Service Manager change request status stuck at new
I've checked the workflow account and it is in the local administrators group as well as in the Administrators role in SCSM. It didn't have a mailbox but it does now. As mentioned previously, I don't have any workflows that have failed. I do have the one that says it needs attention but all the items that need attention say they have Succeeded. The workflow accounts password has not expired and is not locked or disabled.
Oct
10
comment System Center 2012 Service Manager change request status stuck at new
I've reviewed all the workflows and with the exception of the "Resolve Child Incidents (Parent Incident resolved)" workflow none of them say that they need attention. This one says it has 13 that need attention yet they all say Succeeded???
Oct
10
comment System Center 2012 Service Manager change request status stuck at new
I am just going through the workflows now. I have found a few that do have items that need attention (it would be nice if you could filter on workflows that need attention) and am attempting to get them to retry. Will let you know.