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Feb
5
comment People think a “hidden” save file dialog box means the computer is frozen
@voretaq7 LOL on brain-damaged howler monkeys... IAC, I did address the problem in my answer. So many well meaning forums are simply using this as a soap box opportunity. Folks don't we all have better things to do. Like I said, write a 10 line macro, debug it and get on with it. Takes a lot less time than the soap box podium. Adobe can't/won't fix the problem because it's a Windows 32 / 64 design problem. The new MS CEO will take your call in year 2098 AD. DUH! Greg Askew's answer above explains the details if you care.
Jan
29
awarded  Critic
Jan
28
awarded  Supporter
Jan
24
comment People think a “hidden” save file dialog box means the computer is frozen
@blacklight, unfortunately the original problem is technical. Granted tech support should "know better" but the support person can't easily distinguish this over the phone. Have you answered a call from a frustrated user while you are being monitored for how many minutes you are on each call? This problem has to be resolved at its root not by education or workarounds. I've suggested a solution below that's extremely simple and would eliminate calls for support. Also when their computer is frozen, how are they going to get to the guide called "My computer is frozen"?
Jan
17
awarded  Teacher
Jan
17
answered People think a “hidden” save file dialog box means the computer is frozen