304 reputation
17
bio website jamiefolsom.com
location Boston, MA
age 44
visits member for 4 years, 10 months
seen Jul 16 at 23:00

Web Developer. HTML5, CSS, JavaScript, Ruby, Rails, Node, Backbone, SQL and NoSQL.


Feb
11
comment Ratio of PC to Mac support hours?
Excellent points. We do have a Windows domain, but it seems like overkill in our case, actually.
Feb
11
comment Find which machine is using all the bandwidth
If you've already tried the threat, for god's sake, follow through, and humiliate someone publicly, otherwise you'll lose what leverage you do have.
Feb
11
comment Ratio of PC to Mac support hours?
Very helpful, thanks!
Feb
11
comment Ratio of PC to Mac support hours?
Very helpful, thanks!
Feb
9
comment Ratio of PC to Mac support hours?
Granted. In your experience, then, in one department? As for us, we use Google Apps and MS Office. It's an office environment, basically, with people who travel a fair amount, write, communicate and present to groups.
Feb
9
comment Ratio of PC to Mac support hours?
It's actually not subjective; it's dependent on lots of variables. Regardless, I recognize that there's no one right answer, but rather a question that's likely to elicit a range of answers (Hence the title of the question). Seems like a valid query, doesn't it?
Jan
28
comment IT solution for 4 sites & 20 users
Good ideas, thanks. Now, how do I find/evaluate reputable local or national IT support companies? ;-)
Jan
28
comment IT solution for 4 sites & 20 users
so I'd get next-day onsite parts and labor for the hardware from the vendor, and then contract with the local IT outfit for anything that doesn't cover, you think?
Jan
28
comment IT solution for 4 sites & 20 users
Thanks, Kara -- much improved.
Jan
28
comment IT solution for 4 sites & 20 users
Thanks Sam. Good points. And I'd rather support a small company anyhow, if it's feasible to do and also meet our users' needs.
Jan
19
comment How to choose a printer for a mixed windows/mac office?
Sounds like good advice. To tip my hand a bit more, we also currently have a window print server, but it's as often a source of problems as it is a solution, in my experience, so I'd be glad for something that handles its own network capacity. We bought an HP MFP 8500 which I like a lot, but it's an inkjet, and as a result (I think?) too slow for the volume of work we send to it. So I'm passing that on to a smaller office and I'll look at Networked HP Laser MFPs. Many thanks.