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age 63
visits member for 4 years, 5 months
seen Jun 13 at 1:14

Sep
14
awarded  Popular Question
Oct
11
comment character encoding: UTF8 vs iso-8859-1
Right, all links must be working right... I inherited the site 16 months ago and spent a lot of time converting the DB to all UTF8, no problems there. The issue is with a moderate amount of textual material that is stored as ordinary HTML.
Oct
11
asked character encoding: UTF8 vs iso-8859-1
Sep
17
comment replacing FTP with SFTP
If not by keylogger, what is the most likely means by which our FTP sessions are sniffed and credentials harvested? If we must continue using FTP due to lack of multiple SFTP accounts, then it might be helpful to know how this works. I'm wondering if changing FTP passwords very frequently might offer some protection. What else might be done?
Sep
16
comment replacing FTP with SFTP
Correction: "how-tos" only with respect to dealing with dynamic IPs. I have an Apache server running locally, no problem.
Sep
16
comment replacing FTP with SFTP
My colleague is very trustworthy, but really not technical, and so I think it is best to avoid giving him access to a unix shell. In-house? Seems like a lot of trouble to maintain, not a practical solution in the short run. But I've been curious about the possibility. Can you give me some links to how-to's? Thanks.
Sep
15
comment replacing FTP with SFTP
In general, I'm kind of shocked that everyone seems to agree that FTP should no longer be used, but support for a more secure protocol is minimal. Maybe this is just characteristic of low-cost shared hosting. How long before these vendors support multiple secure communications accounts? I'm not holding my breath.
Sep
15
comment replacing FTP with SFTP
Thanks for suggesting Media Temple but it is too expensive for us. Though I personally trust my sole colleague, I think it is a big security hole to share the single full-access account with him. I'm also not sure the SSH credentials established for me will work on his computer, 8 time zones away.
Sep
15
awarded  Commentator
Sep
15
comment replacing FTP with SFTP
In this tier of service, while typically one can create numerous (say up to 50) FTP accounts, I think there is only one fully-privileged user account supported.
Sep
15
comment replacing FTP with SFTP
No, we were never able to determine the cause of the breaches, despite a lot of effort. I located as many lists of precautions to take and holes to close and did my best. FTP is one major one I'm still trying to close.
Sep
11
revised replacing FTP with SFTP
added additional information requested by responses (1)
Sep
10
asked replacing FTP with SFTP
Aug
16
answered site stall, apparently due to mySQL stall
Jul
14
revised 55gb to new hosting service; what does “unlimited storage” mean?
added 2098 characters in body
Jul
12
asked 55gb to new hosting service; what does “unlimited storage” mean?
Jul
1
comment site stall, apparently due to mySQL stall
Sounds hopeless. If I were a suspicious type, I'd say that this vendor isn't too concerned about frequent/severe resource blocks as these encourage shared-hosting customers to move to more expensive plans. On top of poor tech support and inadequate documentation, this strengthens my feeling that it is time to move to another hosting service. Just have to figure out how to move 55GB of site data across, and we're out of there. That's a different discussion…
Jul
1
comment site stall, apparently due to mySQL stall
Maybe this is issue for a MySQL tech forum: Under what conditions in a shared hosting configuration could both ordinary DB queries and phpMyAdmin queries stall? Is there anything an individual hosting service customer with limited privileges do to fix or at least diagnose the issue?
Jul
1
comment site stall, apparently due to mySQL stall
Obviously "shared" is "shared". The key information you provide is that DB accesses are more directly shared, with the implication that the particular configuration (i.e. mis-configuration) might allow extreme hogging by other customers. That said, I was really surprised that phpMyAdmin stalled, too. It seems to me that a such a tool should deal gracefully with such an issue. If the DB doesn't respond within a reasonable amount of time, it should time out and return an error and diagnostic message giving some clues about what's going on. -->
Jul
1
comment site stall, apparently due to mySQL stall
The hosting service doesn't seem to make a slow query log available -- there's nothing mentioned in their support and forum site. It seems my only hope is to document a stall and contact them within, say, 24 hours, and call until I get someone actually responsive. My guess is they will tell me about some additional tool I should have used...