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I am using wordpress with wp-super-cache plugin. This plugin automatically created a cache folder in my site for storing the cached files.

But unusually it created folder with owner/group 99 99. It was created automatically.

Due to this, i am not able to delete that folder or change the CHMOD of that folder. This really a headache. I searched google, but none gave me a good answer.

Please help me delete or change the CHMOD of that folder ?

I am on Linux server.

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  • You haven't provided enough information. How is it that you're able to see the owner and group if you don't have ssh access? If you have shell access and can chown files, why can't you do sudo chown or su to root and chown the directory?
    – Dennis Williamson
    Aug 7, 2010 at 20:29
  • I saw this owner/group in the owner/group column of the Filezilla FTP software
    – Aakash Chakravarthy
    Aug 8, 2010 at 2:14

4 Answers 4

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Root should be able to delete it not matter what. If you want to be able to delete it as another user, you can chown it to whatever user and group you would like.

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  • I am the admin of my site and i have access to delete other files and folder.
    – Aakash Chakravarthy
    Aug 7, 2010 at 17:53
  • @Aakash - Ok, so log in via ssh, su to root and delete it.
    – MDMarra
    Aug 7, 2010 at 18:02
  • Sorry, my site is not featured with SSH !
    – Aakash Chakravarthy
    Aug 7, 2010 at 18:04
  • @Aakash - So, if you can't SSH into your server how do you administer it?
    – MDMarra
    Aug 7, 2010 at 19:16
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    @Aakash - then call your host and have them do it.
    – MDMarra
    Aug 8, 2010 at 15:24
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I would take a guess that the "sticky" bit is set on a directory above. I would need more info to try help solve this. Do a ls -la && id and post the results

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Do you have SFTP access? Unlikely if you don't have SSH as the port is probably closed, but possible if it's just a shell restriction. Try logging on port 22 using SFTP as root and you should be able to delete it.

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As MarkM said..root can do the job.

If you are admin of your website/domain on a linux server but you can only admin it via cPanel or FTP I can imagine that your site is hosted on a shared server and not on a dedicated server.

If it is true... I think you have to open a ticket for assistanse at your provider requesting the chmod or deletion of that files/directory.

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