We have a shared exchange mailbox with multiple SMTP addresses; [email protected], [email protected], [email protected] and so on.
When a user replies to a mail in this mailbox we want the from: field to default to the address the original mail was sent to; so if a mail was sent to [email protected] the reply should come from [email protected] and not the default [email protected].
Users can change the from: address manually per email, but that is leading to mistakes as they leave it on the default value.
Is there any way to change the default from behaviour in this way?