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We get this error from out citrix server:

Your user profile was not loaded correctly!
You have been logged on with a temporary profile.
Changes you make to this profile will be lost when you log off.
Please see the event log for details or contact your administrator.

I am well aware there is a workaround by Citrix, that can be found here, but that doesn't permanently fix our issue. It seems to come back.

Any idea why that happens? Any suggestions on how to fix it?

Citrix version is 4.5 running on Windows 2003 x32

EDIT 14.IX.2012 @ 16.03 CT

I am sorry, let me clarify, it happens to some users, not all and not all the time.

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  • It's not clear - do all your users get this error, all the time? Or just occasionally? Sounds like something is screwing with the permissions on the TSprofile such that Citrix can't load it
    – George Hewitt
    Sep 14, 2012 at 20:47
  • I am sorry, let me clarify, it happens to some users, not all and not all the time.
    – George
    Sep 14, 2012 at 21:03
  • Check if AV Software has still access to some files. Running Citrix Server within VMware? Shared Folders within the guest tools deactivated? Check the event log to see which file hangs.
    – patricks
    Sep 17, 2012 at 15:07
  • Yes, Citrix Server is running within VMware. No files hang. AV software is not accessing then.
    – George
    Sep 17, 2012 at 15:49
  • If it is always the same users, is there an AD group or GPO which is true for all of these users and not for others?
    – boburob
    Sep 21, 2012 at 14:50

2 Answers 2

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I would advice you delete the user profile and then make a little adjustment to the profile username (Meaning do a rename of the username so it creates a fresh profile not minding the former username).

Regards

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  • Yeah, we followed support.citrix.com/article/CTX126690. It's kind of what you are suggesting.
    – George
    Sep 21, 2012 at 20:42
  • I use citrix and that is the solution I use... btw I never went to their site to check for solutions... lol
    – Laredo
    Feb 7, 2013 at 6:03
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Rebooting the server every night will also help with this. The registry hives will get released after the reboot. Wall

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