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I'm in troubles with postfix, hostname and google spam.

I have a virtual server, that hosts a few domains. Each domain has mail, lets, say [email protected]. One of those domains, lets say special.com, has MX record with mail.special.com and roundcube is set up to use this mail.special.com smtp.

When I send mail from each mailbox (via roundcube) it's ok, all the mail will be delivered, but google marks them as spam and put them into Spam folder.

I've tried to look aroud a bit and I've found that it may be caused by wrong /etc/hosts or machine hostname or myhostname in postfix main.cf

Info I can provide:

Current machine hostname

vps

Current myhostname in main.cf

vps

Part from recieved mail that is in spam folder (interesting)

Received-SPF: neutral (google.com: SERVER_IP_ADDRESS is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=SERVER_IP_ADDRESS;
Authentication-Results: mx.google.com;
   spf=neutral (google.com: SERVER_IP_ADDRESS is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]
Received: from vps (vps [SERVER_IP_ADDRESS])
by vps (Postfix) with ESMTP id 26E2D122371C
for <[email protected]>; Wed, 10 Jul 2013 17:00:57 +0200 (CEST)

thatdomain.com (not special.com) SPF record value

"v=spf1 include:_spf.google.com ~all"

I think there is something really wrong, but I dont know what is that.

Can u guys please help me out?

Thanks in advance.

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  • 1
    Shouldn't your hostname be an FQDN?
    – NickW
    Jul 10, 2013 at 16:14
  • The hostname should be a FQDN. And, what does the IP resolve back to? If it resolved to something (has a PTR record), it needs to match the forward lookup.
    – Halfgaar
    Jul 10, 2013 at 16:56
  • I've changed myhostname in main.cf to mail.special.com. Now HELO works. How can I permanently change the hostname to specia.com? The IP address resolves to nothing. Where I can set up this? On the server (bind), or in domain admin page?. Thanks a lot.
    – n1_
    Jul 10, 2013 at 17:38

1 Answer 1

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The solution was reverse DNS record for special.com. It's essential for mail server to be accepted by most spam filters. GMail doesn't punt my messages into spam box anymore.

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