The SSL cert for my site, https://www.snipsalonsoftware.com/, doesn't work on Android. In troubleshooting this problem I've plugged my site into the Qualys SSL Labs testing tool:
https://www.ssllabs.com/ssltest/analyze.html?d=www.snipsalonsoftware.com&s=50.57.181.104
This report seems to tell me that I have "chain issues". Something is "incomplete". But I'm having trouble understanding exactly what is incomplete.
In the next section, under "Certification Paths", I see in orange (and I'm guessing orange means "kinda bad") "Extra download". I have no idea what this means or how to fix it. I found this thread, but I can't tell how to translate what they're saying into a solution for me.
What should I do?