1

I've been trying to update the Patches which is failing continuously

enter image description here

When I click the Failed to Install, I popped with the below description

2018-08 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4343887)

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

After some long retry, I can see the below description

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800705b4)

I'm trying to update this in order to fix the CredSSP (RDP Issue)

enter image description here

Update 1

After Harry Suggestion, I tried to install them manually, but still the updates were not able to install.Pls see below image

enter image description here

Update 2:

Installation Failure: Windows failed to install the following update with error 0x80070246: Security Update for Windows (KB4343887).

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800705b4)

When I look into the CBS log i get the below error logs

2018-08-24 12:14:40, Error CSI
00000007@2018/8/24:06:44:40.193 (F) onecore\base\lstring\lblob.cpp(2145): Error STATUS_ILLEGAL_CHARACTER originated in function

2018-08-24 12:14:40, Error CSI 00000008 (F) HRESULT_FROM_WIN32(582) #17525# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumDeploymentReferences(flags = 00000007, tlcid = @0x178e19a9a90, pszSubscription = (null), pszCodebase = (null)) [gle=0x80070246]

2018-08-24 12:14:40, Error CBS Failed to process single phase execution. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]

2018-08-24 12:14:40, Error CSI
00000009@2018/8/24:06:44:40.677 (F) onecore\base\lstring\lblob.cpp(2145): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff) [gle=0x80004005]

2018-08-24 12:14:40, Error CSI 00000008 (F) HRESULT_FROM_WIN32(582) #17525# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumDeploymentReferences(flags = 00000007, tlcid = @0x178e19a9a90, pszSubscription = (null), pszCodebase = (null)) [gle=0x80070246]

12
  • Actually, this image doesn't say anything about the reason.
    – RalfFriedl
    Aug 17, 2018 at 5:52
  • @RalfFriedl updated my OP
    – Jayendran
    Aug 17, 2018 at 6:07
  • Try downloading it from the <Microsoft Update Catalog> and installing it manually. Aug 17, 2018 at 7:54
  • @HarryJohnston Thanks trying now. Will let you know once done
    – Jayendran
    Aug 17, 2018 at 9:47
  • @HarryJohnston No luck so far, please see my update 1 in the OP
    – Jayendran
    Aug 17, 2018 at 10:24

3 Answers 3

1

I got same problem in one of my VM, both via Windows Update and stand-alone update. It pass windows updating and when rebooting it failed at stage of around 74% finished and need to revert back. Check eventlog and I notice the error message for update comes almost immediately with an error for not be able to stop "Tile Data Model Server" service. So, I disable this service and try again. This time it pass the update. Just post in case it can help.

1

Most failures I have seen when installing cumulative updates have been related to disk space.

The cumulative updates are rather large. If the C drive has less than 5GB of free space I would recommend cleaning it up or expanding the drive, then try again.

7
  • There can be N number of reasons why any update fails! This answer just focuses on one such reason, -1. Aug 22, 2018 at 7:00
  • Agreed, I was simply stating the most common cause I've seen for cumulative updates to fail on Server 2016.
    – Mike M
    Aug 22, 2018 at 12:27
  • To be honest, I've yet to encounter any server (2016) where the updates are failing because of lack of space! This is the reason why I downvoted this answer. Aug 22, 2018 at 17:40
  • Multiple comments related to the issue are here: Patch Tuesday Megathread (2018-08-14)
    – Mike M
    Aug 22, 2018 at 18:30
  • 2
    After enlarging the C: drive of the server, the update ran just fine. Aug 26, 2018 at 18:59
0

I ran into a similar problem after upgrading a 2012 R2 WSUS box to server 2016. I had already downloaded and ran the KB4343887 update from the Microsoft Update Catalog but the install had still failed. https://www.catalog.update.microsoft.com/Search.aspx?q=kb4343887

After setting the "Window Internal Database" and "WSUS Server" services to manual and rebooting the box the install ran fine. I confirmed that the services were not running before launching the update.

I was seeing a WindowsUpdateClient EventID 20 in the System log on the server with an error code 0x80070643 when the update was failing.

I am not 100% convinced that my issue actually had to do with the services but you might find this information useful. Your system also likely has a different set of roles installed that might require changing the startup state of other services to manual or disabled in order to emulate the steps I have outlined here that worked for me.

1
  • Thanks for the response, I've updated my question with Update 2. Could you look into it, any idea to resolve this
    – Jayendran
    Aug 24, 2018 at 7:48

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .