1

I have two users experiencing this problem and I've gone through all the possible fixes I can find with no luck. I'm hoping someone has another idea. Here is the info to clarify the problem.

2 users recently got new laptops (Windows 7) and both noticed the problem only after getting the new laptops.

When they remote desktop to any servers on our network, the copy/paste clipboard functionality won't work between the local and remote session, but only sporadically. Sometimes it will actually work.

When using a remote desktop connection to something outside our network, the clipboard functionality works fine.

Here's what I've tried:

  • restarting rdpclip on the remote session
  • checking that the clipboard is selected and local drives are selected in the RDP options under local resources
  • server side is fine as other users have no problem with clipboard functionality on these same servers
  • New laptops for these users are in the same AD organizational unit as the rest of our office

Any Ideas? Any help is greatly appreciated.

Thanks!

5
  • 1
    You might encourage more answers if you accepted some of the better answers on your other questions. Jun 25, 2012 at 18:56
  • 1
    Thanks, didn't realize I was supposed to do that
    – Mike
    Jun 25, 2012 at 19:39
  • @Mike: is the for only clipboard, or also files? If the user right-clicks and attempts to paste some data, is the Paste menu option dimmed, or does it just not do anything when they select Paste?
    – Greg Askew
    Jun 25, 2012 at 21:33
  • Good point Greg, it doesn't work for files and for text. I will check with the users about the paste option being greyed out.
    – Mike
    Jun 26, 2012 at 16:53
  • One user now reports that they can copy text, but not files
    – Mike
    Jun 26, 2012 at 17:17

0

You must log in to answer this question.

Browse other questions tagged .